Customer reviews of Selfpackaging

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 2 704 published reviews

Summary of reviews

Selfpackaging consistently delivers on-time and fast service, with many customers noting quick shipping, clean packaging, and reliable delivery that meets expectations. The product quality and presentation stand out, with sturdy, well-made boxes, easy assembly, and careful attention to presentation of printed materials and extras that enhance the unboxing experience. Customer service is described as attentive and helpful, offering swift online and phone support and solutions that keep orders moving smoothly. Recurrent positives include good value and clear, practical design details, such as accurate product descriptions, thoughtful add-ons, and reliable repeat-order satisfaction.

Reviews 1 and 3 stars

Reset filters
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2015
The sample ordered is not the one received.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2015
The site is clear. However, I entered all my details and the delivery person did not have the company name at the time of delivery, so I lost 2 days to receive my sample.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2015
The site is well made.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/11/2015
Interesting but not precise enough in the product description. Disappointed upon receiving the boxes. Too much back and forth and confusion regarding billing.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2015
Hello
everything is perfect, only on some boxes there is a missing fold
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/10/2015
These are boxes for a photo book, are you joking? Maybe these boxes aren't even good for putting my old socks in. Really, it's a scam.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/10/2015
The site is very good and the prices competitive but I am disappointed with the product itself
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2015
The site is quite clean but could be clearer and more modern. The photos are small and deserve to be better highlighted. The site is already a few years old. In terms of ergonomics and navigation, it could be simplified and improved.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/08/2015
Delivery error
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/08/2015
I had ordered samples of boxes of different materials, and I received what I wanted. However, I also requested samples of labels (silver & gold) which were not delivered in my package even though they appear on the delivery note and the order. Too bad.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2015
I really like the products offered that make my pastries even more appetizing and allow me to stand out from the others.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/03/2015
the package was open and I didn't get what I ordered a box with a reinforcement to put a cd
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/03/2015
For a packaging company sending my order between two pieces of cardboard taped together does not look professional at all!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2015
We lost a lot of time with the delivery. First delivery returned, why. Second delivery we searched for it for more than a week.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2015
All ok. Except color on the internet and actual colors
Translated reviews