/10
★★★★★
based on 169 published reviews
★★★★★
based on 169 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Satisfactory product, but unreliable delivery timing
Paola C.
purchased on 06/08/2024
Translated review
Answer from
Ryokucha
Good morning, being during the holiday season, many of our employees were absent, hence the slightly longer delivery time. Thank you for your understanding.
3/5
★★★☆☆
The boxes do not contain 200g of tea but rather 150g
Acheteur Vérifié
purchased on 24/01/2023
Translated review
2/5
★★☆☆☆
Acheteur Vérifié
purchased on 22/11/2021
Translated review
Answer from
Ryokucha
Hello, in order to understand and improve our service, could you please describe your experience. What's wrong with the item you ordered? Please note that if you are not satisfied with the product you have chosen, you have 14 days to contact us and return it. Best regards".
2/5
★★☆☆☆
The teapot was on promotion because of a default. Only there were two defaults. One was not mentioned. After complaint I was told that the 2 defaults were mentioned.
Cedric.petitjouan
Translated review
2/5
★★☆☆☆
The teapot was in promotion because of a default. Only there were two defaults. One was not mentioned. After complaint I was told that the 2 defaults were mentioned.
Cédric P.
purchased on 03/03/2021
Translated review