/10
★★★★★
based on 7555 reviews published
★★★★★
based on 7555 reviews published
Latest customer reviews
4
/5
★★★★☆
Very good
Acheteur Vérifié
purchased on 08/06/2020
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5
/5
★★★★★
Quickly confirmed! Products conform, everything is perfect!
Acheteur Vérifié
purchased on 30/05/2020
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 07/06/2020
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4
/5
★★★★☆
Fast delivery!
Thank you
Acheteur Vérifié
purchased on 01/06/2020
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5
/5
★★★★★
Very reactive team. Order placed at noon, prepared and shipped before 3pm and received the next day by DPD. I do my shopping with them. And I recommend this company to others
Acheteur Vérifié
purchased on 27/05/2020
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5
/5
★★★★★
Well done purple and white Anderlecht champion
Acheteur Vérifié
purchased on 25/05/2020
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5
/5
★★★★★
Topisime
Acheteur Vérifié
purchased on 25/05/2020
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5
/5
★★★★★
Convenient site - fast delivery - quality products - everything is perfect
Acheteur Vérifié
purchased on 27/05/2020
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5
/5
★★★★★
Order well received very good I will continue thank you
Acheteur Vérifié
purchased on 06/06/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 02/06/2020
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4
/5
★★★★☆
I am satisfied with the products purchased but the delivery time was very long
Acheteur Vérifié
purchased on 27/05/2020
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5
/5
★★★★★
Easy ordering process and top delivery!
Acheteur Vérifié
purchased on 01/06/2020
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3
/5
★★★☆☆
Hello, it is not always easy to find the reference that we are looking for in stores or supermarkets. I found the right reference on this site but I find the rates really excessive. vice the business of dependence.
Acheteur Vérifié
purchased on 27/05/2020
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Answer from Senup
Hello Mr. Gervais, We have difficulty understanding how you can find our prices excessive when we offer particularly aggressive prices, if not the cheapest on the market with our discounted packaging. In addition, you have benefited from free delivery and we offer a 2% discount via our loyalty system. Today, on the 23/06, you called us to inform us that you had received the wrong packages (on the 5/06?) in correct product packaging for the 5 boxes of TENA. This is quite incredible and unheard of. You then insisted on keeping all these packages free of charge and that we deliver the correct references to you again.
You will understand that we cannot accept this and that we will carefully analyze your package once it is returned. We remain at your disposal for any further information. Sincerely, Frédéric. The Senup team.
You will understand that we cannot accept this and that we will carefully analyze your package once it is returned. We remain at your disposal for any further information. Sincerely, Frédéric. The Senup team.
5
/5
★★★★★
Interesting site. Correct delivery time. To be recommended.
Acheteur Vérifié
purchased on 25/05/2020
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5
/5
★★★★★
Very good service careful te impeccable I recommend
Acheteur Vérifié
purchased on 31/05/2020
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5
/5
★★★★★
Delivery a little longer than usual but still good
Acheteur Vérifié
purchased on 06/06/2020
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5
/5
★★★★★
Very good!
Acheteur Vérifié
purchased on 27/05/2020
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5
/5
★★★★★
Fast and serious
Acheteur Vérifié
purchased on 25/05/2020
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4
/5
★★★★☆
Satisfactory product
Acheteur Vérifié
purchased on 23/05/2020
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2
/5
★★☆☆☆
The navigation on the site is rather difficult because it is not easy to find your way around the use of the products. There should be an explanation on a specific page specifying the difference between mobile diaper, anatomical protection, anatomical layer .... It would also be necessary to specify the dimensions of the product which are not specified.
The arrival of the products is random, the delays are sometimes very long due to stock shortages and there is no warning. You have to call to solve these problems. So you have to be available to do it. The interlocutors are charming, but the problem remains the same for us users. The follow-up is rather random, it seems that emails warn but not always. Maybe a handling error.... Apart from this fact no errors in the ordered products. So positive and negative.
Acheteur Vérifié
purchased on 05/06/2020
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5
/5
★★★★★
Very readable site.
Acheteur Vérifié
purchased on 24/05/2020
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5
/5
★★★★★
Very professional thank you
Acheteur Vérifié
purchased on 11/05/2020
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5
/5
★★★★★
Fast and in accordance with my expectations
Acheteur Vérifié
purchased on 05/06/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 24/05/2020
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5
/5
★★★★★
I RECOMMEND
Acheteur Vérifié
purchased on 23/05/2020
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5
/5
★★★★★
Nothing to say! Top
Acheteur Vérifié
purchased on 04/06/2020
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1
/5
★☆☆☆☆
Delivery time is too long and one of the products is not suitable for the purpose.
Acheteur Vérifié
purchased on 04/06/2020
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Answer from Senup
Hello Sir, The delivery has indeed been slower than usual but this is displayed in large and in red on all pages of our site. Indeed, the carriers have not yet completely absorbed the delays related to the containment period. As for the product not corresponding to the use that you wish to make of it, I do not think that the responsibility can be imputed to us... As a reminder, a return is always possible. Sincerely, Frédéric, the Smartlifetime team.
5
/5
★★★★★
Very fast delivery and excellent products
Acheteur Vérifié
purchased on 03/06/2020
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4
/5
★★★★☆
A part is broken (big screw), we called your service who told us that they were sending the part back ....... We never received it.
Acheteur Vérifié
purchased on 17/05/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 18/05/2020
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