Reviews Senup

Great

My 2 packages were not delivered to the correct address next to my house but 2 km away, I had to take my car with parking issues. Best regards

The information about the arrival of the package is not very efficient

When I placed the order, I went as usual on the previous order and had it reordered, and instead of putting Ls your software put Ms, and I didn't pay attention.

I haven't had anything myself, I have set new ones: my address is Voets Pierro Hertstraat 16/3732 Hoeselt, the package was supposed to be at the address Bergstraat 18/3730 Hoeselt, this is due to DPD everything we order, (wherever) and it is DPD then know that it is delivered incorrectly or days later or not at all.

As usual, fast and accurate delivery.

Layers too narrow

Usually very satisfied, my parcel was delayed which put me in difficulty this time. I had to go to the pharmacy in my town. So I can't give you my usual 5 stars.

SMALL DELAY TO THE DEPARD

Fast delivery after payment.

Satisfied with the quality

I changed my delivery method Before Gls order on Monday delivery on Thursday Now DPD a little more expensive and fast in theory: order on Monday delivery the following Monday 2 times in a row For me DPD does not meet its commitment of 1 to 3 days.

The increase in shipping costs to Corsica, even when delivery is offered to France, leads to a 25% increase in cost for the customer. No alternative is offered to delivery by the Chronopost carrier, which is undoubtedly overcharging. If I can't find an alternative by the time I place my next order, I'll turn to another supplier with better rates, which offers free delivery to Corsica for orders of €69 or more via Mondial Relay's point relais service. Offering only DPD as an option for Corsica will lead your potential customers to imitate me by turning to other service providers.

Fast delivery as always.but no reward for loyalty in orders.too bad.

Well

We had to go downstairs for the deliveryman to lift the parcel...

I bought a large quantity but the price is still high.

I have reservations, because the box I received was all torn open!

After 8 days of testing, the NATEEN pants (7 G) proved to be much less waterproof than the TENA (8).

Problems with the delivery, deliveryman not serious, I do not recommend this delivery company, I had a hard time finding a relay point, however, Senup staff very courteous and very friendly and understanding

I paid to get 10 packages of MoliMed for men and received only 2 My judgment is negative

I paid to get 10 packages of MoliMed for men and received only 2 My judgment is negative

Tax the returns - about 11€ for expenses while the parcel is deposited in a relay and that another order in a different size was placed. I find that anti commercial

Product not as good as expected...

I was very unhappy to learn only after my order that the product was out of stock; moreover no date of delivery announced.

Very good response from Senup, very satisfied with the help. Mixed opinion because of the really mediocre UPS delivery if you are not permanently at home (delay, failure to report delivery, change of pickup location, waiting). Why not propose a wider range of subcontractors to have a reliable delivery?

Fast delivery but very disappointed by the quality of the plastic gloves inside. I changed products by paying more and I regret it.

15 days for a shipment by GLS! Carrier to be blacklisted urgently, it's not the first time it happens!

The delivery service by GLS is deplorable: only one parcel out of two received since more than two weeks, parcel which made the tour of France, damaged cardboard box, unreachable customer service, no information given as for the day of delivery, neither email, nor sms, nor call of the deliverer (it is the surprise, it is necessary to be at home 24 hours a day!)... Otherwise, no concern with Senup at which I place orders for my mother since 2 or 3 years and good customer service.

Often problems with payment

I have been waiting for my delivery for almost 3 weeks now. How can I tell you about it? .............

Very disappointed by the Nateen flexi maxi XL. Absorption capacity much lower than the given capacity, the size also smaller than the Hartmann Mobiles when it is supposed to be identical.

Impossible to get delivery as usual in a relay point. Arrived at my house and left at my neighbor's.

Bjr unfortunately the boxes are too big, too heavy and always arrive damaged and taped up by the deliveryman.

Delivery time not respected. I was not used to this.

Good but some difficulties finally solved during the delivery

Too big and too heavy boxes often arrive very damaged or even opened

Ordered on January 20, 2022. Still not delivered on February 7th. Several changes in the place of delivery, finally resulting in a return to sender and a request for a refund. Unfortunately this is not the first time that there are problems with UPS. I will not order from you again

Delivery made the day after the order, a little more than 30 hours later: bravo! On the other hand, the announcement of delivery made in the morning at 8:50 am: this day "before 7:30 pm"! such a time slot is excessive because it blocked me all day and prevented me from going on any errand, including to the pharmacy. Wouldn't it be possible to tighten this time slot? Thank you

Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties