Customer reviews of Senup

9,5 /10

Based on 8 083 published reviews

5 6 759 84% 4 975 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Senup consistently delivers fast and discreet delivery, with many reviews noting on-time arrivals and well-packaged deliveries that meet expectations. Customers highlight clear and helpful communication, from order preparation to delivery, and report smooth ordering processes that are simple and efficient. The store offers competitive prices and a broad, reliable product selection, with multiple mentions of unchanged high standards and steady, dependable service over years of use. Overall, the experience is described as trustworthy, with prompt responses, neat order fulfillment, and strong value for money.

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Acheteur Vérifié

Published on 24/01/2019 à 14h55 following a purchase from 09/01/2019

Perfect

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Acheteur Vérifié

Published on 24/01/2019 à 13h27 following a purchase from 09/01/2019

super fast service ras

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Acheteur Vérifié

Published on 24/01/2019 à 09h12 following a purchase from 08/01/2019

sorry i don't know french

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Acheteur Vérifié

Published on 24/01/2019 à 00h04 following a purchase from 07/01/2019

I ordered quickly, but the delivery service is not up to par - they don't warn me when they pass by and their website doesn't work...

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Acheteur Vérifié

Published on 23/01/2019 à 18h29 following a purchase from 07/01/2019

perfect service to recommend no problems so far

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Acheteur Vérifié

Published on 22/01/2019 à 22h34 following a purchase from 07/01/2019

Very good

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Acheteur Vérifié

Published on 22/01/2019 à 16h35 following a purchase from 14/01/2019

Efficient, simple and fast

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Acheteur Vérifié

Published on 20/01/2019 à 16h40 following a purchase from 14/01/2019

Unexpected additional costs

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Response from Senup Published on 21/01/2019

Mr. Lesault, The additional shipping costs are the result of numerous attempts by the carrier GLS to deliver by truck. We have communicated all the details that were given to us directly to the carrier and are therefore not responsible for the extra cost that was charged by the carrier. I strongly regret this inconvenience and I suggest that the transport (collection + delivery) be directly organized by you from now on in order to avoid this problem from happening again. Sincerely, Frédéric, Seup Customer Service.

Acheteur Vérifié

Published on 20/01/2019 à 16h35 following a purchase from 11/01/2019

On schedule

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Acheteur Vérifié

Published on 20/01/2019 à 00h40 following a purchase from 04/01/2019

R.A.S.

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Acheteur Vérifié

Published on 18/01/2019 à 20h34 following a purchase from 03/01/2019

Very good, staff concerned about its customers that I thank at the same time

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Acheteur Vérifié

Published on 18/01/2019 à 15h35 following a purchase from 03/01/2019

respect of the deadlines, order in good condition.

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Acheteur Vérifié

Published on 17/01/2019 à 17h22 following a purchase from 02/01/2019

the products received meet my expectations, the delivery is fast, careful.

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Acheteur Vérifié

Published on 17/01/2019 à 16h46 following a purchase from 02/01/2019

This is the 20*/30* order I've made and it always goes well

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Acheteur Vérifié

Published on 17/01/2019 à 07h09 following a purchase from 01/01/2019

Well done site, fast shipping, great prices.

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Acheteur Vérifié

Published on 17/01/2019 à 07h07 following a purchase from 02/12/2018

Very practical and very fast.

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Acheteur Vérifié

Published on 15/01/2019 à 14h02 following a purchase from 11/12/2018

Very good price and very fast

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Acheteur Vérifié

Published on 15/01/2019 à 14h02 following a purchase from 29/12/2018

Interesting prices if you are a member.

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Acheteur Vérifié

Published on 15/01/2019 à 11h52 following a purchase from 31/12/2018

Very good, nothing to complain about.

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Acheteur Vérifié

Published on 15/01/2019 à 08h06 following a purchase from 30/11/2018

Reliable

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Acheteur Vérifié

Published on 14/01/2019 à 23h12 following a purchase from 12/12/2018

Delivered more than 15 days after the order. Not informed when the delivery man came the 1st time...

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Response from Senup Published on 15/01/2019

Hello, As indicated on the description of the products you ordered, some references were out of stock at the time of your order. We therefore had to recommend them to our supplier. The indication relating to the availability of our products is always mentioned on the description of the latter. Do not hesitate to consult this information before finalizing your order.

Regarding the delivery, the drivers of the transport company are not required to call before their passage. However, you will receive a tracking number and a link that will allow you to follow the progress of your package. This allows you to know when the driver will come to you. We remain at your disposal for any further information. Sincerely, The Senup team

Acheteur Vérifié

Published on 14/01/2019 à 20h40 following a purchase from 29/11/2018

I recommend it!

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Acheteur Vérifié

Published on 14/01/2019 à 19h57 following a purchase from 06/12/2018

very good

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Acheteur Vérifié

Published on 14/01/2019 à 18h00 following a purchase from 03/12/2018

fast and serious

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Acheteur Vérifié

Published on 14/01/2019 à 17h52 following a purchase from 30/11/2018

I'm glad because the order time and the reception time is very fast

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Acheteur Vérifié

Published on 14/01/2019 à 17h03 following a purchase from 03/12/2018

Very good. Very good telephone reception.

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Acheteur Vérifié

Published on 14/01/2019 à 13h10 following a purchase from 17/12/2018

I particularly appreciate that you can also pay by bank transfer because not everyone has a credit card

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Acheteur Vérifié

Published on 14/01/2019 à 13h10 following a purchase from 16/12/2018

Unmissable PRICE/QUALITY ratio

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Acheteur Vérifié

Published on 12/01/2019 à 17h11 following a purchase from 28/12/2018

Very good site

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Acheteur Vérifié

Published on 12/01/2019 à 14h04 following a purchase from 28/12/2018

quick and easy

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Acheteur Vérifié

Published on 11/01/2019 à 14h52 following a purchase from 27/12/2018

Site very well structured, despite the multitude of product we find precisely what we are looking for thanks to a site well done! Very competitive prices!!! Thank you

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Acheteur Vérifié

Published on 10/01/2019 à 19h22 following a purchase from 26/12/2018

Very clear

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Acheteur Vérifié

Published on 10/01/2019 à 11h38 following a purchase from 26/12/2018

deadlines respected, packaging always intact

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Acheteur Vérifié

Published on 08/01/2019 à 14h09 following a purchase from 23/12/2018

No problem for the delivery (free) and the correct prices.

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Acheteur Vérifié

Published on 08/01/2019 à 13h02 following a purchase from 20/11/2018

Easy to use

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Acheteur Vérifié

Published on 06/01/2019 à 20h20 following a purchase from 15/12/2018

Fast and efficient

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Acheteur Vérifié

Published on 06/01/2019 à 10h35 following a purchase from 07/12/2018

nothing to say perfect service

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Acheteur Vérifié

Published on 05/01/2019 à 20h46 following a purchase from 23/11/2018

Very serious

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Acheteur Vérifié

Published on 02/01/2019 à 13h32 following a purchase from 18/12/2018

Very fast, I recommend to everyone.

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Acheteur Vérifié

Published on 02/01/2019 à 07h47 following a purchase from 06/12/2018

VERY GOOD

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