Customer reviews of Senup

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 083 published reviews
5 6 759 84% 4 975 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Senup consistently delivers fast and discreet delivery, with many reviews noting on-time arrivals and well-packaged deliveries that meet expectations. Customers highlight clear and helpful communication, from order preparation to delivery, and report smooth ordering processes that are simple and efficient. The store offers competitive prices and a broad, reliable product selection, with multiple mentions of unchanged high standards and steady, dependable service over years of use. Overall, the experience is described as trustworthy, with prompt responses, neat order fulfillment, and strong value for money.

All reviews

A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2018
Very Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Very clear and informative site, very practical!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2018
ease of ordering
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
Product conforms and delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Service without reproach
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
very fast service i recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2018
Simply perfect, we would like to be served like this on all online sales sites.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2018
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2018
Good sites easy to find what you want delivery in time great
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/07/2018
My experience with Sen'up has been negative. The walker itself is a good item but the aluminum part of mine has taken some hits and is well scratched in two places. Hard part so the discomfort is only cosmetic. It was black with dirt too. A good cleaning and everything was fixed. On the other hand, one of the foam handles has a clear crack on half of its length (a good cut, obviously) and that is NOT ACCEPTABLE. Not to mention a deplorable UPS delivery: I was not delivered to the selected pickup point but to another point far from my home (UPS apologized to my first complaint but no response to my second complaint). As a result, the package was so large that I had to take it home in a cab.) I thought of returning it to you but I had gotten rid of the dirty and damaged box before taking my cab so I didn't care. Besides, after my troubles with UPS, I wanted to turn the page quickly.
Translated reviews
Response from Senup
Hello Madam, I regret your dissatisfaction, we check all our products before shipping. If you had contacted us to report the problem with the product (rather than saying nothing and leaving a negative review), we would have taken it back and replaced it with another walker. The return and reshipment costs would have been taken care of by our company. Good communication is important. Regarding UPS, it seems that you have had bad luck. Our carriers UPS and DPD deliver 98% of the parcels on time and to the indicated address. I remain at your disposal for any further information. Sincerely, Frédéric Demesmaeker. Senup Customer Service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2018
site well done simple to use, only downside the delivery time order of 13/07 received today 30/07/2018 (no information on the time to order). To see on next order!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
everything is OK
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2018
Very quick response to questions asked and quick delivery too.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2018
As usual, fast order and delivery. The TOP!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2018
Excellent site Unbeatable prices
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2018
very satisfied fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Everything is ok as usual and very fast
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
good and easy to access
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2018
lack of colors
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
I made my first purchase and was very satisfied, for the customer service I contacted, for the fast and timely delivery, for the price and the offer, not to be underestimated. Definitely there will be more orders from me. Very good experience.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2018
correct
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
excellent delivery on the next day date. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2018
Well
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
Great that it is delivered so quickly!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Well done
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
great service. Congratulations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
Very reactive, takes into account the complaints of the customers and gives all satisfaction
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
Everything was perfect. Thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2018
VERY GOOD FASTF
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
everything is perfect from the order to the delivery. What I particularly appreciate: the speed of delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Serious and competent. Very professional. To be recommended.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2018
very good service
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2018
well
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
It's been several orders made with this supplier, very serious, compliant order I recommend this site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2018
Very reactive, good contact, fast delivery
Translated reviews
We use cookies for audience measurement and improving user experience.