9.5/10
★★★★★
based on 7649 reviews published

Latest customer reviews

5 /5
★★★★★

Product conforms; fast delivery. Quality to be seen in use

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Acheteur Vérifié
purchased on 05/12/2016
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5 /5
★★★★★

Fast shipping

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Acheteur Vérifié
purchased on 08/12/2016
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5 /5
★★★★★

The Sen'up service and the products are very good. However, the delivery service by DPD was catastrophic! The driver did not deliver on time. On the date scheduled for delivery, he supposedly did not find us, even though we live on a major thoroughfare and we regularly receive deliveries from other companies. The next day and the day after that, we didn't see him either (he had too many deliveries to make, he told us later!) I had to contact the DPD center every day and send them an email to make an appointment. As a result, the delivery was urgent and I had to buy the products elsewhere. Perhaps, by the way, we should continue to buy elsewhere than at Sen'up, if next time you send us again this transport company. What do you think? Sincerely Roland TALBOT

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Acheteur Vérifié
purchased on 05/12/2016
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Answer from Senup
Hello Mr. Talbot, We are very surprised to read your review. We offer a wide choice of carriers, each offering different services: DPD: Up to 3 home deliveries. In case of absence, an appointment can be made. GLS: Home delivery. In case of absence, the parcel is delivered in a point relay. Colissimo : Home delivery by the post office. In case of absence, the parcel is delivered in your post office. Kiala : Delivery in the point relay of your choice. For the delivery at home, DPD remains the most effective service and the most appreciated by our customers.
We regret the inconvenience you have experienced and will immediately inform DPD. Customer satisfaction is our top priority. I remain at your disposal for any further information. Sincerely, Frédéric Demesmaeker, Customer Service Senup.
5 /5
★★★★★

Very correct and serious - products neatly packaged as they should be -

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Acheteur Vérifié
purchased on 12/12/2016
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 17/12/2016
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5 /5
★★★★★

With Sen'Up, I have nothing to complain about

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Acheteur Vérifié
purchased on 20/12/2016
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5 /5
★★★★★

Speed, efficiency, compliant product and excellent packaging

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Acheteur Vérifié
purchased on 17/12/2016
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5 /5
★★★★★

Excellent products, good value for money, information on order tracking and delivery

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Acheteur Vérifié
purchased on 06/12/2016
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5 /5
★★★★★

Nothing to complain about; very fast delivery

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Acheteur Vérifié
purchased on 07/12/2016
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5 /5
★★★★★

Very good site and good telephone reception

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Acheteur Vérifié
purchased on 06/12/2016
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5 /5
★★★★★

Very easy to use - very short time between order and delivery

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Acheteur Vérifié
purchased on 13/12/2016
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5 /5
★★★★★

Very serious site to recommend

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Acheteur Vérifié
purchased on 15/12/2016
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 10/12/2016
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5 /5
★★★★★

Serious and active

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Acheteur Vérifié
purchased on 02/12/2016
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4 /5
★★★★☆

Well

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Acheteur Vérifié
purchased on 19/12/2016
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5 /5
★★★★★

Very good site and not too expensive

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Acheteur Vérifié
purchased on 12/12/2016
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5 /5
★★★★★

Speed Reasonable prices

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Acheteur Vérifié
purchased on 14/12/2016
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5 /5
★★★★★

Fast delivery, good service

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Acheteur Vérifié
purchased on 12/12/2016
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5 /5
★★★★★

Compliant order

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Acheteur Vérifié
purchased on 08/12/2016
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5 /5
★★★★★

Excellent site and great products at low prices. Minimal shipping costs and fast and careful shipping. The best part: the competent team, attentive, friendly and available. Did I say excellent? I meant PERFECT?

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Acheteur Vérifié
purchased on 12/12/2016
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5 /5
★★★★★

Delivered on time, quality product

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Acheteur Vérifié
purchased on 09/12/2016
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5 /5
★★★★★

Very good service.

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Acheteur Vérifié
purchased on 10/12/2016
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5 /5
★★★★★

Very good delivery always very fast.

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Acheteur Vérifié
purchased on 08/12/2016
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5 /5
★★★★★

Excellent products and contact and very fast shipping

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Acheteur Vérifié
purchased on 07/12/2016
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5 /5
★★★★★

It is always as usual fast shipping, discreet, communication with the SAV always listening, easy payment, I recommend this site for its great seriousness. for my part I would be ready to enter the capital really great

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Acheteur Vérifié
purchased on 07/12/2016
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5 /5
★★★★★

I was well served. Thank you.

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Acheteur Vérifié
purchased on 21/11/2016
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5 /5
★★★★★

Site without any problem. Very satisfied with the services. Fast and efficient service.

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Acheteur Vérifié
purchased on 15/11/2016
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5 /5
★★★★★

Well packaged, fast delivery

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Acheteur Vérifié
purchased on 05/12/2016
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5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 05/12/2016
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5 /5
★★★★★

Fast, good communication, recommend

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Acheteur Vérifié
purchased on 12/12/2016
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4 /5
★★★★☆

All good ....

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Acheteur Vérifié
purchased on 04/12/2016
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5 /5
★★★★★

I am very satisfied with your site, I will recommend it on occasion and shipping is very fast Thank you J.Joyau

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Acheteur Vérifié
purchased on 04/12/2016
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Answer from Senup
We are happy to satisfy you! 🙂
5 /5
★★★★★

5 out of 5

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Acheteur Vérifié
purchased on 24/11/2016
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5 /5
★★★★★

Good product I recommend it

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Acheteur Vérifié
purchased on 02/12/2016
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5 /5
★★★★★

Very fast, very professional and efficient customer contact

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Acheteur Vérifié
purchased on 01/12/2016
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5 /5
★★★★★

Easy to navigate site. The choice is very diversified. Fast delivery and very well protected

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Acheteur Vérifié
purchased on 26/11/2016
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3 /5
★★★☆☆

Interesting offers and rates however, there are gaps in the management of stock and delivery. the delivery is done by kiala (ups acces point) it is necessary to specify textually the point relay (CARREFOUR PORTET SUR GARONNE N° of Relay Kiala: 18642 blvard de l'EUROPE 31120 PORTET SUR GARONNE), and in spite of that the delivery was made in another point, or the reception was more than nauseating (TABAC LOTO PMU N° of Relay Kiala: 02886 73, D ANDORRE 31120 PINSAGUEL) the person clearly attacked me in front of the customer because I came one day after the arrival of the parcel, that the big parcels (70 cmx 40cm) it does not like that and that I had not been fast enough to come to recover my parcel. for the management of stock, after making the order and after a week we learn that the products are not available, status of the order unclear, lack of information

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Acheteur Vérifié
purchased on 29/11/2016
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Answer from Senup
Hello Mr. Bordes, Delivery is made at your convenience either with Colissimo, GLS, DPD or UPS Access Point (Kiala). When you choose a delivery with UPS AP, a map opens and all the relay points near your address are displayed. Simply choose one and click on "Select". The relay point is then automatically saved as the destination address. You skipped this step and entered in "additional information" a relay point which is no longer part of the UPS - Kiala network. On 2/12 we sent you an email to inform you of the unavailability of the relay point. We have selected the nearest relay point to your home. Regarding the delivery time, we have indeed encountered a longer than usual restocking time. We have asked Abena to make sure that this does not happen anymore. We have also increased the stock of Abena Formula 2 due to the growing demand. We remain at your disposal for any further information. Sincerely, The Senup.com team
5 /5
★★★★★

Very good site, reliable, responsive to customer needs, fast delivery and in excellent condition.

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Acheteur Vérifié
purchased on 24/11/2016
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4 /5
★★★★☆

No pebbles

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Acheteur Vérifié
purchased on 29/11/2016
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5 /5
★★★★★

The site is very good, the sending is fast I recommend this site.

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Acheteur Vérifié
purchased on 24/11/2016
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