9.5/10
★★★★★
based on 7657 reviews published

Latest customer reviews

5 /5
★★★★★

Trustworthy site and fast delivery. A little problem with our order: on the Nateen combi super ultra diapers, the scratchs tear off because they are too close to the edge. On the other hand, they hold very well on the part to be joined. Maybe it's the user's fault or maybe it's a standard defect. We will see later. Otherwise we recommend this site. Thank you

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Jean-luc C.
purchased on 27/01/2022
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5 /5
★★★★★

No worries

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Jean-luc L.
purchased on 15/02/2022
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5 /5
★★★★★

Very nice but would also be cool to see the prices lowered!

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Agnes B.
purchased on 14/02/2022
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5 /5
★★★★★

Customer for 2 years. Delivery always fast and in accordance with my orders.

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Olivier D.
purchased on 30/01/2022
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5 /5
★★★★★

Everything is pikko bello nothing to complain about and your staff are very friendly. to recommend

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Marie Claire G.
purchased on 14/02/2022
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5 /5
★★★★★

I am now in the habit of ordering regularly and I am always so satisfied with the product and the delivery.

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Marie-laurence D.
purchased on 30/01/2022
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5 /5
★★★★★

Serious site. Interesting prices

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Jean S.
purchased on 12/02/2022
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5 /5
★★★★★

I'm very pleased with the service and the quality of the product. I'm sure I'll be able to use it again in the future.

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Dominique P.
purchased on 11/02/2022
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5 /5
★★★★★

Very professional.

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Mariuccia R.
purchased on 28/01/2022
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5 /5
★★★★★

Very good

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Nassera C.
purchased on 27/01/2022
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4 /5
★★★★☆

No problemo avec mes commandes et livraisons.

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Sébastien B.
purchased on 02/01/2022
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5 /5
★★★★★

As usual, everything is perfect whether it is the quality of the product, the speed of delivery and the friendliness of the deliveryman

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Josette B.
purchased on 26/01/2022
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4 /5
★★★★☆

Good and fast for the order

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Lorenzo F.
purchased on 25/01/2022
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5 /5
★★★★★

I have been ordering from senup for 2 years now and I am very satisfied with the after sales service. Bravo

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Zahra Z.
purchased on 08/02/2022
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5 /5
★★★★★

Great reception, timely delivery. Everything is perfect. Thank you

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Patrick S.
purchased on 08/02/2022
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5 /5
★★★★★

I have been a customer for several months already.......and the service is always impeccable....This is also why I returned to their site....without forgetting the quality of their products...

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Albert L.
purchased on 08/02/2022
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5 /5
★★★★★

Nothing to complain about - deadlines respected - delivery ok - recommend

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Richard M.
purchased on 20/01/2022
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2 /5
★★☆☆☆

Ordered on January 20, 2022. Still not delivered on February 7th. Several changes in the place of delivery, finally resulting in a return to sender and a request for a refund. Unfortunately this is not the first time that there are problems with UPS. I will not order from you again

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Odette B.
purchased on 20/01/2022
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5 /5
★★★★★

I appreciated that my order arrived very quickly

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Joelle Y.
purchased on 21/01/2022
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5 /5
★★★★★

Very good

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Jean-paul J.
purchased on 04/02/2022
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5 /5
★★★★★

No quick problems

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Nicole F.
purchased on 18/01/2022
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5 /5
★★★★★

Very fast shipping, the same day of the order by internet Very satisfied

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Agnès R.
purchased on 03/02/2022
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5 /5
★★★★★

Always satisfied after several orders nothing to say

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Agnes D.
purchased on 18/01/2022
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5 /5
★★★★★

Top service....

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Patricia D.
purchased on 02/02/2022
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5 /5
★★★★★

Everything is ok nothing to say everything is perfect

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Annie V.
purchased on 17/01/2022
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3 /5
★★★☆☆

Delivery made the day after the order, a little more than 30 hours later: bravo! On the other hand, the announcement of delivery made in the morning at 8:50 am: this day "before 7:30 pm"! such a time slot is excessive because it blocked me all day and prevented me from going on any errand, including to the pharmacy. Wouldn't it be possible to tighten this time slot? Thank you

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Therese D.
purchased on 31/01/2022
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5 /5
★★★★★

Ordered on Monday 9:00 am and delivered on Tuesday 10:30 am !!!! Very fast service and always correct. Bravo

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Jacqueline P.
purchased on 31/01/2022
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5 /5
★★★★★

Great service

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Lysianne D.
purchased on 31/01/2022
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5 /5
★★★★★

Nothing to complain about either the quality of the products or the speed of delivery. Just that it would be nice to have a coupon from time to time

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Marie Josèphe C.
purchased on 16/01/2022
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5 /5
★★★★★

Order received and processed quickly

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Stefano F.
purchased on 15/01/2022
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5 /5
★★★★★

VERY GOOD

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Marc B.
purchased on 28/01/2022
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2 /5
★★☆☆☆

Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties

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Roger P.
purchased on 14/01/2022
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Answer from Senup
Hello, there was only the cover box, the 2 original boxes were not there, the 8 packs of panties were loose.
2 /5
★★☆☆☆

Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties

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Roger P.
purchased on 14/01/2022
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Answer from Senup
Hello, This is a cover cardboard which is mainly used for discretion and to keep the two original cardboards together. The original boxes have a good thickness and solidity, the packing boxes are less so. We apologize for the inconvenience caused. Our packing system will change in a few months to be more efficient. Sincerely, The Smartlifetime team.
4 /5
★★★★☆

Difficulty connecting to the payment application

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Jean-marie F.
purchased on 14/01/2022
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5 /5
★★★★★

Perfect

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Philippe T.
purchased on 11/01/2022
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2 /5
★★☆☆☆

Unacceptable that you make pay the port on big orders to go e pharmacy to seek the protections will cost me less expensive

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Robert L.
purchased on 25/01/2022
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Answer from Senup
Hello Sir, Thank you for taking the time to share your opinion with us regarding your shopping experience on our Senup store. However, I am surprised by the comment and the very harsh rating you left us for a price issue. Indeed, when you place an order, all prices are displayed before payment, including the costs related to delivery. If you have chosen to finalize your purchase, perhaps it is because our prices are still more competitive than in pharmacies?
I understand your dissatisfaction with the increase in our delivery rates, but the price of transport has exploded for a long time and unfortunately we had no choice but to pass on this increase in our delivery rates. The shipping costs for France are now free from 130 € and no longer from 120 € with DPD and GLS. If you had contacted us by phone, as you usually do, I would have been happy to explain all this to you. I wish you a good day. Senup Customer Service
5 /5
★★★★★

I regularly order diapers for my disabled child. I have always been satisfied with the product I take.

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Vanessa C.
purchased on 11/01/2022
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5 /5
★★★★★

I am very satisfied with my order from this site that I have known for some time. Fast service, ok packaging. I ordered on Monday and received my order with DPD on Friday.

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Françoise C.
purchased on 10/01/2022
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5 /5
★★★★★

Delivery impeccable and on time. Packages well packed and solid cardboard. Thank you for your good services.

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Lam T.
purchased on 24/01/2022
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5 /5
★★★★★

Perfect fast delivery

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Enzo L.
purchased on 11/01/2022
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