9.5/10
★★★★★
based on 7657 reviews published

Latest customer reviews

5 /5
★★★★★

I order every 2 months a large quantity of tena panties for my mother. Free and fast DPD delivery

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Chantal A.
purchased on 26/12/2021
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3 /5
★★★☆☆

Impossible to track my package.I had to call the service again without possibility of tracking.I received the package the day after the promised day

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Eliane D.
purchased on 07/12/2021
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5 /5
★★★★★

Perfect, thank you

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Martine G.
purchased on 08/12/2021
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5 /5
★★★★★

Very satisfied

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Geraldine P.
purchased on 22/12/2021
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5 /5
★★★★★

The presentation of the cookie policy is very awkward. Some sites offer to "refuse all", or "continue without accepting". I was only able to renew a previous order, so much the insert was annoying. Good day

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Valerie R.
purchased on 22/12/2021
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5 /5
★★★★★

Products well packaged, as usual. Delivery was faster than previous times

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Gérard C.
purchased on 07/12/2021
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5 /5
★★★★★

Delivery always nicely on time .

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Paula C.
purchased on 06/12/2021
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1 /5
★☆☆☆☆

Nothing is clear, we do not know what it is about, the main thing is to receive the order

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Antoinette D.
purchased on 17/12/2021
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5 /5
★★★★★

Nothing to report

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Nicole B.
purchased on 04/12/2021
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5 /5
★★★★★

I AM ALWAYS WELL SERVED

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Nicole F.
purchased on 06/12/2021
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5 /5
★★★★★

R..a.s Fast delivery and pleasant driver

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Josette B.
purchased on 05/12/2021
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5 /5
★★★★★

Hello, after renewing my order by phone, very pleasant hostess, competitive prices, short delivery time, appreciated follow-up information, quality product range. Crlt.

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Alain D.
purchased on 17/12/2021
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5 /5
★★★★★

Deadline respected, careful packaging.

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Thi Thuong T.
purchased on 03/12/2021
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1 /5
★☆☆☆☆

The delivery has still not taken place, I am still waiting for my order.

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Jean G.
purchased on 25/11/2021
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5 /5
★★★★★

I have been a customer for almost 2 years for my handicapped son, and frankly, the service is top notch and the price-quality ratio is correct. I recommend, and often advise other mothers of children like mine to go through you for diapers.

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Vanessa C.
purchased on 01/12/2021
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5 /5
★★★★★

Fast delivery according to my request

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Monique L.
purchased on 30/11/2021
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5 /5
★★★★★

Top notch customer service and smooth delivery and products

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Andre M.
purchased on 30/11/2021
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5 /5
★★★★★

As with every x I am completely satisfied with my order, serious facility and speed, thank you.

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Christina Z.
purchased on 28/11/2021
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5 /5
★★★★★

EVERYTHING IS FINE

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Marc B.
purchased on 26/11/2021
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5 /5
★★★★★

Very good

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Jean B.
purchased on 14/12/2021
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5 /5
★★★★★

For this last delivery I particularly appreciated the packaging. The box was a good size, smaller than the other times, so delivery was easier and storage in the apartment was much less of a problem.

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Michèle F.
purchased on 29/11/2021
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5 /5
★★★★★

Package received quickly and order directly on the site cheaper than with Amazon. i highly recommend

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Godeleine F.
purchased on 28/11/2021
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5 /5
★★★★★

Fast service and everything very good

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Marie Claire G.
purchased on 13/12/2021
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3 /5
★★★☆☆

I think that to the good customer, you should make the free delivery above 50 euros

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Frank L.
purchased on 13/12/2021
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Answer from Senup
Hello Mr Lorenzi, Thank you for your comment.
You should know that bulky parcels are extremely expensive to ship and that these prices are constantly increasing. In addition, we are still going to undergo a significant indexation from the first of January of the various carriers.
To make matters worse, the price of packing cartons has also risen sharply (50%). We are therefore studying another packaging system in order to reduce the costs of transport and packaging that we can no longer bear. Unfortunately, we will have no choice but to index the transport costs from the first of January 2022. Sincerely, Frédéric, the Senup team.
4 /5
★★★★☆

Order perfect delivery

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Paulette T.
purchased on 11/12/2021
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5 /5
★★★★★

Okay.

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Louisette D.
purchased on 25/11/2021
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4 /5
★★★★☆

No problemo .

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Sébastien B.
purchased on 26/11/2021
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4 /5
★★★★☆

Fast enough delivery

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Marius P.
purchased on 25/11/2021
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5 /5
★★★★★

No problem, everything went very well and quickly.

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Therese D.
purchased on 09/12/2021
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5 /5
★★★★★

The customer service is exemplary!

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Danielle M.
purchased on 10/12/2021
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5 /5
★★★★★

Very good service, no worries

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Claude D.
purchased on 05/12/2021
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5 /5
★★★★★

Perfect

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Mirella S.
purchased on 23/11/2021
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5 /5
★★★★★

Very good

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Colette M.
purchased on 22/11/2021
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5 /5
★★★★★

Excellent for the speed of treatment of the order. Delivery very correct: warned the day before by email (very good)

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Michel R.
purchased on 07/12/2021
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5 /5
★★★★★

As usual very reactive very happy with my diapers

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Sabrina B.
purchased on 01/12/2021
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5 /5
★★★★★

Reliable material delivered on time

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Jean Yves P.
purchased on 02/12/2021
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5 /5
★★★★★

I must admit that I am completely satisfied with your services.

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Patrick S.
purchased on 06/12/2021
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5 /5
★★★★★

Very regular delivery

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André L.
purchased on 05/12/2021
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4 /5
★★★★☆

Everything was ok. Just a small remark, I did not receive an email informing me of the delivery date of the order. But it did arrive. That's the most important thing.

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Christine W.
purchased on 20/11/2021
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5 /5
★★★★★

Very good

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Rolande N.
purchased on 19/11/2021
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