9.5/10
★★★★★
based on 7794 reviews published

Latest customer reviews

5 /5
★★★★★

Top service....

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Patricia D.
purchased on 02/02/2022
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5 /5
★★★★★

Everything is ok nothing to say everything is perfect

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Annie V.
purchased on 17/01/2022
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3 /5
★★★☆☆

Delivery made the day after the order, a little more than 30 hours later: bravo! On the other hand, the announcement of delivery made in the morning at 8:50 am: this day "before 7:30 pm"! such a time slot is excessive because it blocked me all day and prevented me from going on any errand, including to the pharmacy. Wouldn't it be possible to tighten this time slot? Thank you

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Therese D.
purchased on 31/01/2022
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5 /5
★★★★★

Ordered on Monday 9:00 am and delivered on Tuesday 10:30 am !!!! Very fast service and always correct. Bravo

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Jacqueline P.
purchased on 31/01/2022
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5 /5
★★★★★

Great service

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Lysianne D.
purchased on 31/01/2022
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5 /5
★★★★★

Nothing to complain about either the quality of the products or the speed of delivery. Just that it would be nice to have a coupon from time to time

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Marie Josèphe C.
purchased on 16/01/2022
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5 /5
★★★★★

Order received and processed quickly

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Stefano F.
purchased on 15/01/2022
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5 /5
★★★★★

VERY GOOD

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Marc B.
purchased on 28/01/2022
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2 /5
★★☆☆☆

Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties

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Roger P.
purchased on 14/01/2022
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Answer from Senup
Hello, there was only the cover box, the 2 original boxes were not there, the 8 packs of panties were loose.
2 /5
★★☆☆☆

Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties

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Roger P.
purchased on 14/01/2022
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Answer from Senup
Hello, This is a cover cardboard which is mainly used for discretion and to keep the two original cardboards together. The original boxes have a good thickness and solidity, the packing boxes are less so. We apologize for the inconvenience caused. Our packing system will change in a few months to be more efficient. Sincerely, The Smartlifetime team.
4 /5
★★★★☆

Difficulty connecting to the payment application

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Jean-marie F.
purchased on 14/01/2022
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5 /5
★★★★★

Perfect

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Philippe T.
purchased on 11/01/2022
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2 /5
★★☆☆☆

Unacceptable that you make pay the port on big orders to go e pharmacy to seek the protections will cost me less expensive

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Robert L.
purchased on 25/01/2022
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Answer from Senup
Hello Sir, Thank you for taking the time to share your opinion with us regarding your shopping experience on our Senup store. However, I am surprised by the comment and the very harsh rating you left us for a price issue. Indeed, when you place an order, all prices are displayed before payment, including the costs related to delivery. If you have chosen to finalize your purchase, perhaps it is because our prices are still more competitive than in pharmacies?
I understand your dissatisfaction with the increase in our delivery rates, but the price of transport has exploded for a long time and unfortunately we had no choice but to pass on this increase in our delivery rates. The shipping costs for France are now free from 130 € and no longer from 120 € with DPD and GLS. If you had contacted us by phone, as you usually do, I would have been happy to explain all this to you. I wish you a good day. Senup Customer Service
5 /5
★★★★★

I regularly order diapers for my disabled child. I have always been satisfied with the product I take.

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Vanessa C.
purchased on 11/01/2022
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5 /5
★★★★★

I am very satisfied with my order from this site that I have known for some time. Fast service, ok packaging. I ordered on Monday and received my order with DPD on Friday.

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Françoise C.
purchased on 10/01/2022
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5 /5
★★★★★

Delivery impeccable and on time. Packages well packed and solid cardboard. Thank you for your good services.

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Lam T.
purchased on 24/01/2022
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5 /5
★★★★★

Perfect fast delivery

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Enzo L.
purchased on 11/01/2022
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5 /5
★★★★★

DELIVERY THE DAY AFTER THE ORDER

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Gérard B.
purchased on 10/01/2022
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5 /5
★★★★★

This is the third order, I am always so satisfied, two days after my order goods delivered, always complete and the price very interesting.

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Jeannine L.
purchased on 19/01/2022
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5 /5
★★★★★

Very efficient

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Daniel S.
purchased on 24/01/2022
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5 /5
★★★★★

Shave. Still nice

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Christine D.
purchased on 09/01/2022
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5 /5
★★★★★

Always very professional.

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Michelle L.
purchased on 24/01/2022
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5 /5
★★★★★

Conforms in all respects to my expectations

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Guy A.
purchased on 09/01/2022
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5 /5
★★★★★

Hello, I am very old and I was a bit lost. But I had a very patient technician and I finally got to the end of my problems. I was confirmed that only this bill would be charged to my account. Thank you, I have noted your contact information just in case........Salutatioins Suzy R.

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Suzy R.
purchased on 08/01/2022
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5 /5
★★★★★

Easy to order, thank you

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Bruno M.
purchased on 23/01/2022
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4 /5
★★★★☆

ALL CLEAR. All is well

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Nadine D.
purchased on 08/01/2022
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5 /5
★★★★★

Perfect order. Very fast delivery.

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Céline S.
purchased on 07/01/2022
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5 /5
★★★★★

Very pleasant telephone reception and very attentive, preparation of the order very fast, frequent information on the follow-up of the order, and fast delivery by always warning of the passage.

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Pascale C.
purchased on 13/01/2022
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5 /5
★★★★★

Very satisfied & fast delivery

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Alain R.
purchased on 03/01/2022
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5 /5
★★★★★

Delivered quickly

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André L.
purchased on 17/01/2022
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4 /5
★★★★☆

Easy and efficient

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Gisele D.
purchased on 20/01/2022
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5 /5
★★★★★

Always excellent as usual. Top products, low prices and loyalty program

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Catherine C.
purchased on 19/01/2022
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5 /5
★★★★★

Kindness of the people on the phone

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Herman B.
purchased on 18/01/2022
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5 /5
★★★★★

Easy access on the site, simplicity to order, fast and simple delivery at home.

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Louis G.
purchased on 19/01/2022
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5 /5
★★★★★

Easy to search for products easy to validate products easy to fill in your profile address phone number email easy to pay

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Laurent P.
purchased on 18/01/2022
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5 /5
★★★★★

Very responsive site. I found the product I had in the pharmacy and the day I ordered, the package was shipped. It's a no-fail situation. Now we just have to hope that the product quality is at the same level as the service.

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Nicolas M.
purchased on 19/01/2022
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5 /5
★★★★★

I am really happy with all your services. I just want to make a small remark about the packaging, this huge box makes it very difficult to handle inside the house, given its size and weight. But I realize that this problem is probably personal to me.

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Marie-thérèse H.
purchased on 13/01/2022
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5 /5
★★★★★

All right, don't change anything.

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Claudy B.
purchased on 19/01/2022
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5 /5
★★★★★

Great company, always very helpful on the phone, and fast service. THANK YOU

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Josée F.
purchased on 17/01/2022
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5 /5
★★★★★

Rapidity serious

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Frédérique P.
purchased on 03/01/2022
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