Customer reviews of Senup

9,5 /10

Based on 8 026 published reviews

5 6 706 84% 4 971 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Customer experience consistently highlights fast and reliable delivery, with many mentions of on-time or even ultra-fast shipping and smooth handoffs to carriers. People appreciate the value and variety, noting good prices, a broad assortment including main and lesser-known brands, and multipacks that offer strong price-performance. Service quality stands out as well, with praise for helpful phone support, easy ordering processes, and courteous, professional delivery personnel. Overall, the store is described as efficient, dependable, and offering solid product satisfaction.

All reviews

Olga F.

Published on 01/05/2022 à 11h40 following a purchase from 15/04/2022

always at the top of my expectations

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Lise F.

Published on 29/04/2022 à 19h38 following a purchase from 24/03/2022

All is well, fast delivery

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Francette M.

Published on 26/04/2022 à 19h03 following a purchase from 11/04/2022

Very serious house. I recommend them. I would like Smartlifetime to be well aware of the following regarding the DPD carrier. So far, no problem. On the last delivery: problem. The recipient stayed home all day and did not see the carrier who was supposed to make this delivery. He left the package at the Fournil des Allées- Place Decazes in LIBOURNE. Why (?????). Fortunately, the lady at this store called my sister around 6:00 p.m. and asked her to come and pick up her package. My sister is handicapped and does not have a vehicle. Fortunately I was at her house. I was the one who went to pick it up. This is not at all logical and normal. I would like to know what happened. Thank you for your help. Thank you very much.

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Daniel O.

Published on 26/04/2022 à 11h08 following a purchase from 30/03/2022

PURCHASE ACCORDING TO THE DESCRIPTION? NO SURPRISES WITH THE SIZE AND DELIVERED FASTER THAN COMPANIES EVEN IN FRANCE

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Martine V.

Published on 24/04/2022 à 07h42 following a purchase from 05/04/2022

Very fast shipping

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Sabrina B.

Published on 23/04/2022 à 22h12 following a purchase from 04/04/2022

Too happy with their professionalism the delivery is fast I highly recommend

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Gérard S.

Published on 23/04/2022 à 18h34 following a purchase from 05/04/2022

The site is very nice and easy to use. The delivery was fast as always.

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Jacques C.

Published on 23/04/2022 à 17h00 following a purchase from 04/04/2022

satisfied

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Marie-Ange K.

Published on 23/04/2022 à 14h49 following a purchase from 06/04/2022

Fast and serious service, just a shame to be subscribed to a newsletter and never receive news and even less promotions

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Jean-Marie V.

Published on 23/04/2022 à 11h21 following a purchase from 06/04/2022

I am very satisfied with the purchase, delivery, I recommend

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Marcelle D.

Published on 22/04/2022 à 19h22 following a purchase from 07/04/2022

Very well served but more expensive 177 instead of 142 euros

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Odette F.

Published on 22/04/2022 à 19h07 following a purchase from 07/04/2022

Fast delivery. Ras

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Jean-Pierre B.

Published on 21/04/2022 à 21h32 following a purchase from 01/04/2022

Serious and fast

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Philippe T.

Published on 21/04/2022 à 19h25 following a purchase from 06/04/2022

Perfect

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Pascal C.

Published on 21/04/2022 à 19h03 following a purchase from 06/04/2022

Very professional service

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Odette G.

Published on 21/04/2022 à 18h46 following a purchase from 30/03/2022

The only downside is that I arrived at my mother's house at the same time as the delivery man. The latter being bedridden could not open it. Only an email address is requested, no phone number so that the deliverer can contact us.

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Jean B.

Published on 21/04/2022 à 17h40 following a purchase from 30/03/2022

well

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Jean Baptiste G.

Published on 21/04/2022 à 16h17 following a purchase from 30/03/2022

VERY GOOD COMPANY. BRAVO

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Suzanne T.

Published on 21/04/2022 à 16h08 following a purchase from 02/04/2022

Very satisfied with the delivery and the deadlines respected.

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Emmanuelle O.

Published on 21/04/2022 à 15h47 following a purchase from 29/03/2022

The delivery is sometimes random because of the carrier but this time, everything was perfect from A to Z

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Andrée D.

Published on 21/04/2022 à 15h31 following a purchase from 31/03/2022

perfect, thank you

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Karima A.

Published on 21/04/2022 à 13h43 following a purchase from 02/04/2022

Fast delivery, simple ordering and procedure. Quality products.

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Robert B.

Published on 20/04/2022 à 20h54 following a purchase from 28/03/2022

Very easy and fast transaction

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Maria Cecilia Z.

Published on 19/04/2022 à 09h56 following a purchase from 03/04/2022

You well

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Jean-Marie F.

Published on 17/04/2022 à 20h27 following a purchase from 02/04/2022

delivery time not respected. I was not used to this.

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Gilles F.

Published on 17/04/2022 à 09h41 following a purchase from 31/03/2022

Very good

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Lorenzo F.

Published on 16/04/2022 à 23h57 following a purchase from 01/04/2022

Fast and excellent

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Ruggero N.

Published on 16/04/2022 à 18h08 following a purchase from 22/03/2022

Very well served

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Colette V.

Published on 16/04/2022 à 17h44 following a purchase from 20/03/2022

Tttt

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Sylvie G.

Published on 16/04/2022 à 15h50 following a purchase from 27/03/2022

fast delivery, product conforms and always available. I recommend this supplier

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Emmanuel C.

Published on 16/04/2022 à 15h07 following a purchase from 21/03/2022

Very good site, many quality products. I have been ordering from senup for several years. Responsive customer service. I recommend

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Willy M.

Published on 16/04/2022 à 14h45 following a purchase from 19/03/2022

Very good quality, also from their brand. Fast and correct delivery.

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Roland M.

Published on 16/04/2022 à 13h26 following a purchase from 21/03/2022

Good but some difficulties finally solved during the delivery

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Dominique D.

Published on 13/04/2022 à 21h27 following a purchase from 29/03/2022

Ok. but to know the delivery address, you have to follow the parcel and only then they give you the address not cool

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Stephane F.

Published on 13/04/2022 à 20h47 following a purchase from 29/03/2022

After several orders, I am always delighted with my order with quality products and correct prices. I highly recommend to all people to order on Smart life time with confidence and security with short delivery times. Thank you to Smart life time Stef56 France

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David P.

Published on 13/04/2022 à 08h07 following a purchase from 19/03/2022

Discreet delivery.package in good condition as always

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Michel L.

Published on 11/04/2022 à 20h41 following a purchase from 27/03/2022

fast delivery

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Mireille M.

Published on 11/04/2022 à 19h08 following a purchase from 27/03/2022

always satisfied with the products

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Racheli B.

Published on 11/04/2022 à 09h24 following a purchase from 26/03/2022

Inco material with good price/quality, fast delivery

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Danielle L.

Published on 10/04/2022 à 14h07 following a purchase from 25/03/2022

I don't think I'm the only one who has these types of items sent to the nursing home. Please take into account the delivery instructions. Do not leave a large and heavy package in front of an elderly person's door, but at the reception desk according to the times indicated.

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