Customer reviews of Senup

9,5 /10

Based on 7 978 published reviews

5 6 660 83% 4 969 12% 3 230 3% 2 68 1% 1 51 1%

Summary of reviews

Fast delivery is a standout feature, with many experiences highlighting timely arrivals and adherence to deadlines. Customers frequently mention that their orders arrived quickly and in accordance with what they expected. The quality of the products is consistently praised, with numerous remarks indicating satisfaction with the items received. Additionally, the customer service is noted for being responsive and helpful, particularly during after-sales inquiries and for providing updates on order status.

All reviews

GHISLAIN B.

Published on 27/12/2021 à 15h09 following a purchase from 24/12/2021

Speed, efficiency! Bravo !

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Chantal A.

Published on 27/12/2021 à 06h16 following a purchase from 26/12/2021

I order every 2 months a large quantity of tena panties for my mother. Free and fast DPD delivery

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ELIANE D.

Published on 25/12/2021 à 09h02 following a purchase from 07/12/2021

Impossible to track my package.I had to call the service again without possibility of tracking.I received the package the day after the promised day

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Martine G.

Published on 23/12/2021 à 20h05 following a purchase from 08/12/2021

Perfect, thank you

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Geraldine P.

Published on 23/12/2021 à 10h49 following a purchase from 22/12/2021

Very satisfied

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Valerie R.

Published on 23/12/2021 à 06h54 following a purchase from 22/12/2021

The presentation of the cookie policy is very awkward. Some sites offer to "refuse all", or "continue without accepting". I was only able to renew a previous order, so much the insert was annoying. Good day

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Gérard C.

Published on 22/12/2021 à 15h37 following a purchase from 07/12/2021

Products well packaged, as usual. Delivery was faster than previous times

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paula C.

Published on 21/12/2021 à 22h32 following a purchase from 06/12/2021

Delivery always nicely on time .

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Antoinette D.

Published on 21/12/2021 à 17h52 following a purchase from 17/12/2021

Nothing is clear, we do not know what it is about, the main thing is to receive the order

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Nicole B.

Published on 21/12/2021 à 12h34 following a purchase from 04/12/2021

Nothing to report

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NICOLE F.

Published on 21/12/2021 à 10h09 following a purchase from 06/12/2021

I AM ALWAYS WELL SERVED

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Josette B.

Published on 20/12/2021 à 14h34 following a purchase from 05/12/2021

r..a.s Fast delivery and pleasant driver

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Alain D.

Published on 18/12/2021 à 15h41 following a purchase from 17/12/2021

Hello, after renewing my order by phone, very pleasant hostess, competitive prices, short delivery time, appreciated follow-up information, quality product range. Crlt.

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Thi Thuong T.

Published on 18/12/2021 à 11h10 following a purchase from 03/12/2021

Deadline respected, careful packaging.

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Jean G.

Published on 17/12/2021 à 08h14 following a purchase from 25/11/2021

The delivery has still not taken place, I am still waiting for my order.

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Vanessa C.

Published on 16/12/2021 à 23h07 following a purchase from 01/12/2021

I have been a customer for almost 2 years for my handicapped son, and frankly, the service is top notch and the price-quality ratio is correct. I recommend, and often advise other mothers of children like mine to go through you for diapers.

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Monique L.

Published on 16/12/2021 à 17h50 following a purchase from 30/11/2021

fast delivery according to my request

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andre M.

Published on 15/12/2021 à 22h25 following a purchase from 30/11/2021

Top notch customer service and smooth delivery and products

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christina Z.

Published on 15/12/2021 à 21h54 following a purchase from 28/11/2021

as with every x I am completely satisfied with my order, serious facility and speed, thank you.

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MARC B.

Published on 14/12/2021 à 22h39 following a purchase from 26/11/2021

EVERYTHING IS FINE

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jean B.

Published on 14/12/2021 à 17h23 following a purchase from 14/12/2021

very good

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Michèle F.

Published on 14/12/2021 à 10h15 following a purchase from 29/11/2021

For this last delivery I particularly appreciated the packaging. The box was a good size, smaller than the other times, so delivery was easier and storage in the apartment was much less of a problem.

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Godeleine F.

Published on 13/12/2021 à 23h55 following a purchase from 28/11/2021

package received quickly and order directly on the site cheaper than with Amazon. i highly recommend

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Marie Claire G.

Published on 13/12/2021 à 20h06 following a purchase from 13/12/2021

fast service and everything very good

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Frank L.

Published on 13/12/2021 à 18h46 following a purchase from 13/12/2021

I think that to the good customer, you should make the free delivery above 50 euros

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Response from Senup Published on 15/12/2021

Hello Mr Lorenzi, Thank you for your comment.
You should know that bulky parcels are extremely expensive to ship and that these prices are constantly increasing. In addition, we are still going to undergo a significant indexation from the first of January of the various carriers.
To make matters worse, the price of packing cartons has also risen sharply (50%). We are therefore studying another packaging system in order to reduce the costs of transport and packaging that we can no longer bear. Unfortunately, we will have no choice but to index the transport costs from the first of January 2022. Sincerely, Frédéric, the Senup team.

paulette T.

Published on 11/12/2021 à 20h45 following a purchase from 11/12/2021

order perfect delivery

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LOUISETTE D.

Published on 11/12/2021 à 18h55 following a purchase from 25/11/2021

Okay.

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Sébastien B.

Published on 11/12/2021 à 10h49 following a purchase from 26/11/2021

no problemo .

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Marius P.

Published on 11/12/2021 à 07h51 following a purchase from 25/11/2021

Fast enough delivery

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THERESE D.

Published on 10/12/2021 à 17h00 following a purchase from 09/12/2021

No problem, everything went very well and quickly.

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danielle M.

Published on 10/12/2021 à 14h19 following a purchase from 10/12/2021

The customer service is exemplary!

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Claude D.

Published on 09/12/2021 à 12h18 following a purchase from 05/12/2021

Very good service, no worries

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Mirella S.

Published on 08/12/2021 à 10h23 following a purchase from 23/11/2021

Perfect

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colette M.

Published on 08/12/2021 à 09h13 following a purchase from 22/11/2021

very good

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Michel R.

Published on 07/12/2021 à 16h31 following a purchase from 07/12/2021

Excellent for the speed of treatment of the order. Delivery very correct: warned the day before by email (very good)

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Sabrina B.

Published on 07/12/2021 à 14h26 following a purchase from 01/12/2021

as usual very reactive very happy with my diapers

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Jean Yves P.

Published on 07/12/2021 à 09h52 following a purchase from 02/12/2021

reliable material delivered on time

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Patrick S.

Published on 06/12/2021 à 20h11 following a purchase from 06/12/2021

I must admit that I am completely satisfied with your services.

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André L.

Published on 06/12/2021 à 07h21 following a purchase from 05/12/2021

very regular delivery

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Christine W.

Published on 05/12/2021 à 17h43 following a purchase from 20/11/2021

Everything was ok. Just a small remark, I did not receive an email informing me of the delivery date of the order. But it did arrive. That's the most important thing.

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