Reviews Senup

9.5/10
★★★★★
based on 7904 reviews published

Latest customer reviews

5 /5
★★★★★

Very serious house. Competent and friendly staff. Fast and careful delivery. Thank you Smartlifetime.

User icon
Acheteur Vérifié
purchased on 29/08/2021
Translated review
5 /5
★★★★★

Just to let you know, the driver who made my last delivery, a young man, left me on the ground floor with my 14 kg package. I am 71 years old and handicapped. It's the first one to do this to me, all the others were kind enough to take my package up to the 2nd floor. It only takes 5 minutes and it was a relief for me. Sincerely.

User icon
Acheteur Vérifié
purchased on 28/08/2021
Translated review
5 /5
★★★★★

....

User icon
Acheteur Vérifié
purchased on 28/08/2021
Translated review
5 /5
★★★★★

I can only be satisfied with the second shipment. I was able to navigate the site easily and find what I was looking for. The delivery was fast and neat. Thank you.

User icon
Acheteur Vérifié
purchased on 04/09/2021
Translated review
5 /5
★★★★★

Perfect good reactivity to questions in the contact form. Very fast reception of the package.

User icon
Acheteur Vérifié
purchased on 26/08/2021
Translated review
3 /5
★★★☆☆

Could be simplified as it requires a lot of research. Discounts and deductions on billing are not sufficiently explained. After a chat, the terms used by the agents do not correspond to what is found on the site, so I hesitate.

User icon
Acheteur Vérifié
purchased on 08/09/2021
Translated review
Answer from Senup
Hello Madam, Thank you for taking the time to send us your feedback regarding your experience on our site. I personally explained our loyalty point system to you and if I remember correctly, you never asked me for more clarification. I assumed that everything was clear to you. Furthermore, the system for converting your loyalty points is also explained in detail on our site. I remain at your disposal for any further information. Sincerely yours, The Senup team
5 /5
★★★★★

Fast delivery. No problem at all

User icon
Acheteur Vérifié
purchased on 26/08/2021
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
purchased on 24/08/2021
Translated review
5 /5
★★★★★

Simple fast very correct price

User icon
Acheteur Vérifié
purchased on 09/09/2021
Translated review
5 /5
★★★★★

Everything is perfect

User icon
Acheteur Vérifié
purchased on 25/08/2021
Translated review
3 /5
★★★☆☆

The navigation on the site is not always easy, it's a little slow. the delivery was relatively fast, as I was away the deliveryman put the package on the terrace of my garden? I had appreciated the delivery in a relay point last year. The telephone assistance, to guide me in particular on the mode of delivery which is being perfected, was remarkable. The person who answers the phone is very calm and kind, which is quite exceptional on an online sales site. Bravo and thank you.

User icon
Acheteur Vérifié
purchased on 06/09/2021
Translated review
5 /5
★★★★★

I will continue to use your services

User icon
Acheteur Vérifié
purchased on 24/08/2021
Translated review
5 /5
★★★★★

NOT TO BE MISSED

User icon
Acheteur Vérifié
purchased on 24/08/2021
Translated review
5 /5
★★★★★

Arrived very fast and perfect as we ordered

User icon
Acheteur Vérifié
purchased on 23/08/2021
Translated review
5 /5
★★★★★

No problem

User icon
Acheteur Vérifié
purchased on 22/08/2021
Translated review
5 /5
★★★★★

I have been ordering every month for more than 2 years and I am satisfied with the quality/price ratio....And the delivery is usually fast! Except in the case of the delivery man or carrier... Bravo smartlefetime !!!

User icon
Acheteur Vérifié
purchased on 23/08/2021
Translated review
5 /5
★★★★★

Hello, Everything and NICKEL, communication, product price, transport, ALL TOP, A++ seller

User icon
Acheteur Vérifié
purchased on 02/09/2021
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
purchased on 21/08/2021
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
purchased on 21/08/2021
Translated review
5 /5
★★★★★

NOTHING BUT POSITIVE THINGS... THANK YOU

User icon
Acheteur Vérifié
purchased on 20/08/2021
Translated review
5 /5
★★★★★

Very good products, fast delivery

User icon
Acheteur Vérifié
purchased on 29/08/2021
Translated review
5 /5
★★★★★

Best quality and great service

User icon
Acheteur Vérifié
purchased on 01/09/2021
Translated review
5 /5
★★★★★

Well taken care of on time and the ordered good quality as always highly recommended

User icon
Acheteur Vérifié
purchased on 17/08/2021
Translated review
5 /5
★★★★★

Very good. Fast delivery, would recommend.

User icon
Acheteur Vérifié
purchased on 31/08/2021
Translated review
5 /5
★★★★★

Everything is going well. The transport, the products, the prices.

User icon
Acheteur Vérifié
purchased on 17/08/2021
Translated review
5 /5
★★★★★

Very satisfied with the items and very fast delivery

User icon
Acheteur Vérifié
purchased on 31/08/2021
Translated review
5 /5
★★★★★

Always at the top. whether it is product level, price, and delivery. DO NOT CHANGE ANYTHING.

User icon
Acheteur Vérifié
purchased on 27/08/2021
Translated review
5 /5
★★★★★

Easy to visit site with many interesting products

User icon
Acheteur Vérifié
purchased on 30/08/2021
Translated review
4 /5
★★★★☆

The delivery time is a bit long (almost 1 week), but the product is well packaged.

User icon
Acheteur Vérifié
purchased on 14/08/2021
Translated review
3 /5
★★★☆☆

The quality is very good, just the delivery I had to wait a long time, so I sent mail, call, it took me a long time and I had to buy more in store while waiting, too bad, I try again this time hoping that it is faster, otherwise I should change,

User icon
Acheteur Vérifié
purchased on 28/08/2021
Translated review
5 /5
★★★★★

Very good service

User icon
Acheteur Vérifié
purchased on 12/08/2021
Translated review
3 /5
★★★☆☆

Very good, on my first order. For the last one, delivered late (due to an out-of-stock item), I would have liked to be better informed about the outcome of this order, without having to ask. Otherwise, thank you for the quick response by email and the phone call that followed! Perfect packaging and delivery.

User icon
Acheteur Vérifié
purchased on 07/08/2021
Translated review
5 /5
★★★★★

Attractive prices and good condition receipt

User icon
Acheteur Vérifié
purchased on 09/08/2021
Translated review
5 /5
★★★★★

Satisfactory service

User icon
Acheteur Vérifié
purchased on 25/08/2021
Translated review
5 /5
★★★★★

Top as always

User icon
Acheteur Vérifié
purchased on 11/08/2021
Translated review
2 /5
★★☆☆☆

Senup has changed the quality of its protections.

User icon
Acheteur Vérifié
purchased on 01/06/2021
Translated review
Answer from Senup
Hello Sir, Thank you for taking the time to give us your opinion about your experience on our Senup store. However, we are not responsible for any product modifications that may occur in the different ranges offered on our site. Indeed, we are a reseller and not a manufacturer. Tena has indeed modified its range more than a year ago. The old version of Tena Pants that you used to buy is now no longer manufactured and therefore no longer offered for sale. The manufacturer Tena now only offers the new version. Sincerely, The Senup team
4 /5
★★★★☆

Good and punctual - ras

User icon
Acheteur Vérifié
purchased on 10/08/2021
Translated review
5 /5
★★★★★

The prices, the realization and the delivery are perfect

User icon
Acheteur Vérifié
purchased on 23/08/2021
Translated review
4 /5
★★★★☆

Delivery one week instead of the usual 48 hours otherwise very good

User icon
Acheteur Vérifié
purchased on 10/08/2021
Translated review
5 /5
★★★★★

Nothing to say

User icon
Acheteur Vérifié
purchased on 20/08/2021
Translated review