/10
★★★★★
based on 7546 reviews published
★★★★★
based on 7546 reviews published
Latest customer reviews
5
/5
★★★★★
Very fast shipping, the same day of the order by internet Very satisfied
Agnès R.
purchased on 03/02/2022
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5
/5
★★★★★
Always satisfied after several orders nothing to say
Agnes D.
purchased on 18/01/2022
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5
/5
★★★★★
Top service....
Patricia D.
purchased on 02/02/2022
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5
/5
★★★★★
Everything is ok nothing to say everything is perfect
Annie V.
purchased on 17/01/2022
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3
/5
★★★☆☆
Delivery made the day after the order, a little more than 30 hours later: bravo! On the other hand, the announcement of delivery made in the morning at 8:50 am: this day "before 7:30 pm"! such a time slot is excessive because it blocked me all day and prevented me from going on any errand, including to the pharmacy. Wouldn't it be possible to tighten this time slot? Thank you
Therese D.
purchased on 31/01/2022
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5
/5
★★★★★
Ordered on Monday 9:00 am and delivered on Tuesday 10:30 am !!!! Very fast service and always correct. Bravo
Jacqueline P.
purchased on 31/01/2022
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5
/5
★★★★★
Great service
Lysianne D.
purchased on 31/01/2022
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5
/5
★★★★★
Nothing to complain about either the quality of the products or the speed of delivery. Just that it would be nice to have a coupon from time to time
Marie Josèphe C.
purchased on 16/01/2022
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5
/5
★★★★★
Order received and processed quickly
Stefano F.
purchased on 15/01/2022
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5
/5
★★★★★
VERY GOOD
Marc B.
purchased on 28/01/2022
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2
/5
★★☆☆☆
Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties
Roger P.
purchased on 14/01/2022
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Answer from Senup
Hello, there was only the cover box, the 2 original boxes were not there, the 8 packs of panties were loose.
2
/5
★★☆☆☆
Sent in a too thin cardboard box, arrived stale, fortunately no damage on the panties
Roger P.
purchased on 14/01/2022
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Answer from Senup
Hello, This is a cover cardboard which is mainly used for discretion and to keep the two original cardboards together. The original boxes have a good thickness and solidity, the packing boxes are less so. We apologize for the inconvenience caused. Our packing system will change in a few months to be more efficient. Sincerely, The Smartlifetime team.
4
/5
★★★★☆
Difficulty connecting to the payment application
Jean-marie F.
purchased on 14/01/2022
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5
/5
★★★★★
Perfect
Philippe T.
purchased on 11/01/2022
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2
/5
★★☆☆☆
Unacceptable that you make pay the port on big orders to go e pharmacy to seek the protections will cost me less expensive
Robert L.
purchased on 25/01/2022
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Answer from Senup
Hello Sir, Thank you for taking the time to share your opinion with us regarding your shopping experience on our Senup store. However, I am surprised by the comment and the very harsh rating you left us for a price issue. Indeed, when you place an order, all prices are displayed before payment, including the costs related to delivery. If you have chosen to finalize your purchase, perhaps it is because our prices are still more competitive than in pharmacies?
I understand your dissatisfaction with the increase in our delivery rates, but the price of transport has exploded for a long time and unfortunately we had no choice but to pass on this increase in our delivery rates. The shipping costs for France are now free from 130 € and no longer from 120 € with DPD and GLS. If you had contacted us by phone, as you usually do, I would have been happy to explain all this to you. I wish you a good day. Senup Customer Service
I understand your dissatisfaction with the increase in our delivery rates, but the price of transport has exploded for a long time and unfortunately we had no choice but to pass on this increase in our delivery rates. The shipping costs for France are now free from 130 € and no longer from 120 € with DPD and GLS. If you had contacted us by phone, as you usually do, I would have been happy to explain all this to you. I wish you a good day. Senup Customer Service
5
/5
★★★★★
I regularly order diapers for my disabled child. I have always been satisfied with the product I take.
Vanessa C.
purchased on 11/01/2022
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5
/5
★★★★★
I am very satisfied with my order from this site that I have known for some time. Fast service, ok packaging. I ordered on Monday and received my order with DPD on Friday.
Françoise C.
purchased on 10/01/2022
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5
/5
★★★★★
Delivery impeccable and on time. Packages well packed and solid cardboard. Thank you for your good services.
Lam T.
purchased on 24/01/2022
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5
/5
★★★★★
Perfect fast delivery
Enzo L.
purchased on 11/01/2022
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5
/5
★★★★★
DELIVERY THE DAY AFTER THE ORDER
Gérard B.
purchased on 10/01/2022
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5
/5
★★★★★
This is the third order, I am always so satisfied, two days after my order goods delivered, always complete and the price very interesting.
Jeannine L.
purchased on 19/01/2022
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5
/5
★★★★★
Very efficient
Daniel S.
purchased on 24/01/2022
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5
/5
★★★★★
Shave. Still nice
Christine D.
purchased on 09/01/2022
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5
/5
★★★★★
Always very professional.
Michelle L.
purchased on 24/01/2022
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5
/5
★★★★★
Conforms in all respects to my expectations
Guy A.
purchased on 09/01/2022
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5
/5
★★★★★
Hello, I am very old and I was a bit lost. But I had a very patient technician and I finally got to the end of my problems. I was confirmed that only this bill would be charged to my account. Thank you, I have noted your contact information just in case........Salutatioins Suzy R.
Suzy R.
purchased on 08/01/2022
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5
/5
★★★★★
Easy to order, thank you
Bruno M.
purchased on 23/01/2022
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4
/5
★★★★☆
ALL CLEAR. All is well
Nadine D.
purchased on 08/01/2022
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5
/5
★★★★★
Perfect order. Very fast delivery.
Céline S.
purchased on 07/01/2022
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5
/5
★★★★★
Very pleasant telephone reception and very attentive, preparation of the order very fast, frequent information on the follow-up of the order, and fast delivery by always warning of the passage.
Pascale C.
purchased on 13/01/2022
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