/10
★★★★★
based on 7448 reviews published
★★★★★
based on 7448 reviews published
Latest customer reviews
5
/5
★★★★★
Good products, very fast delivery, services always ready to help. Very satisfied, I recommend
Acheteur Vérifié
purchased on 26/07/2021
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3
/5
★★★☆☆
I'm very pleased with the service and the quality of the product.
Acheteur Vérifié
purchased on 19/07/2021
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5
/5
★★★★★
Excellent service do not change anything. Bravo
Acheteur Vérifié
purchased on 10/07/2021
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5
/5
★★★★★
Nothing to say fast and compliant order thank you
Acheteur Vérifié
purchased on 10/07/2021
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3
/5
★★★☆☆
Products always in conformity but the price always in increase
Acheteur Vérifié
purchased on 24/07/2021
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Answer from Senup
Hello Madam, We take good note of your opinion. When we compare your previous order and the latest one, we do not see a drastic price increase. Indeed, the tena pants maxi large purchased by batch of 4 packages was previously at a price of 58.49 euros (order of April 6, 2021) and 58.76 euros during your order of July 24 last. Regarding the tena pants wider, you had taken a batch of 10 packages previously (price per package: 14.43 euros) and a batch of 12 packages during your last order (price per package: 13.86 euros). The price here is therefore lower.
We remain at your disposal. Sincerely, The Senup team
We remain at your disposal. Sincerely, The Senup team
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 09/07/2021
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5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 22/07/2021
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5
/5
★★★★★
Always perfect
Acheteur Vérifié
purchased on 11/07/2021
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5
/5
★★★★★
Nothing to say everything is fine
Acheteur Vérifié
purchased on 07/07/2021
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3
/5
★★★☆☆
There are times when everything goes well and the order arrives quickly and completely. There are times when it is more complicated and longer to arrive. The complicated is part of life, what is not good is not to prevent. Apart from these defects, I remain faithful to this site. Sincerely
Acheteur Vérifié
purchased on 07/07/2021
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5
/5
★★★★★
Very fast delivery
Acheteur Vérifié
purchased on 11/07/2021
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5
/5
★★★★★
Very good and clear site. However no confirmation of shipment after purchase before 2pm.
Acheteur Vérifié
purchased on 21/07/2021
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5
/5
★★★★★
Fast service. I recommend it.
Acheteur Vérifié
purchased on 06/07/2021
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5
/5
★★★★★
Perfect and very fast service.
Acheteur Vérifié
purchased on 20/07/2021
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5
/5
★★★★★
Good evening, yes indeed I am very happy with your site because until now I could not find such a large size.
Acheteur Vérifié
purchased on 05/07/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/07/2021
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend
Acheteur Vérifié
purchased on 03/07/2021
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5
/5
★★★★★
GREAT PRICES AND CUSTOMER SERVICE, ORDER WITH YOUR EYES CLOSED
Acheteur Vérifié
purchased on 16/07/2021
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5
/5
★★★★★
Excellent value for money, excellent delivery service, recommend without restriction
Acheteur Vérifié
purchased on 12/07/2021
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2
/5
★★☆☆☆
Products Ok. But the package arrived ripped open and the products were coming out of the package, the box was too light and the scotch tape was of poor quality. The first time I was told that it was the frost, but in July it was rather cold... .... The glove box arrived all stuck. It's not the first time that this has happened.
Acheteur Vérifié
purchased on 12/07/2021
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Answer from Senup
Thank you for taking the time to review your Senup shopping experience. We are sorry to hear that the package arrived in poor condition.
If you have any problems, please do not hesitate to contact us. We can be reached very easily, either by e-mail, by phone (toll free number) or via our online chat.
Sincerely, The Senup team
If you have any problems, please do not hesitate to contact us. We can be reached very easily, either by e-mail, by phone (toll free number) or via our online chat.
Sincerely, The Senup team
5
/5
★★★★★
All OK
Acheteur Vérifié
purchased on 15/07/2021
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5
/5
★★★★★
Very interesting price and very fast shipping.
Acheteur Vérifié
purchased on 14/07/2021
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5
/5
★★★★★
The products chosen are what we were looking for, the quality/price ratio is excellent and another strong point is the fast delivery. We recommend this serious site.
Acheteur Vérifié
purchased on 29/06/2021
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5
/5
★★★★★
Perfect, and especially fast response to information. Those who use diapers are not young for internet.
Acheteur Vérifié
purchased on 14/07/2021
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5
/5
★★★★★
Everything is perfect: selection, order processing, delivery. A very good service from A to Z. I highly recommend it!
Acheteur Vérifié
purchased on 29/06/2021
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5
/5
★★★★★
Speed of delivery
Acheteur Vérifié
purchased on 13/07/2021
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5
/5
★★★★★
Still easy to order
Acheteur Vérifié
purchased on 12/07/2021
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5
/5
★★★★★
Well structured, intuitive.
Acheteur Vérifié
purchased on 12/07/2021
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2
/5
★★☆☆☆
The new site is particularly difficult to access. Impossible to go back to the last order to copy it as it was the case before this redesign. It was necessary to call on a helper to establish a new order!
Acheteur Vérifié
purchased on 11/07/2021
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Answer from Senup
Hello Madam, Our site has been redesigned to simplify the purchase on our site. All our products have been grouped by size and packaging. With one click, you can access all the available sizes and packaging for the same product. We have also expanded the choice of payment methods. For the rest, nothing has changed. The "reorder" function is only accessible when you make your second purchase on the "new" site, as the products are no longer presented in the same format. However, as you will see the next time you make a purchase, this feature will be fully accessible.
In case of any problem or hesitation, we always invite our customers to contact us. Indeed, we can be reached very easily by e-mail, by phone (toll free number) or even via the online chat.
The Senup team
In case of any problem or hesitation, we always invite our customers to contact us. Indeed, we can be reached very easily by e-mail, by phone (toll free number) or even via the online chat.
The Senup team
5
/5
★★★★★
Competitive price and a very fast delivery, for that I put 5 stars
Acheteur Vérifié
purchased on 25/06/2021
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