/10
★★★★★
based on 3292 reviews published
★★★★★
based on 3292 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Not very satisfied with my purchase
Acheteur Vérifié
purchased on 19/02/2017
Translated review
3
/5
★★★☆☆
Model proposed in several colors but not available
Acheteur Vérifié
purchased on 05/02/2017
Translated review
3
/5
★★★☆☆
Fine
Acheteur Vérifié
purchased on 27/01/2017
Translated review
3
/5
★★★☆☆
Delivery not fast enough, deliveryman not serious
Acheteur Vérifié
purchased on 14/01/2017
Translated review
3
/5
★★★☆☆
Easy ordering and fast delivery.
Acheteur Vérifié
purchased on 16/01/2017
Translated review
3
/5
★★★☆☆
Safe and secure site, fast delivery, good follow-up. Only downside: a lot of out-of-stock situations (which in a way is a good sign, but frustrating).
Acheteur Vérifié
purchased on 09/01/2017
Translated review
3
/5
★★★☆☆
The product is fine, but the customer service leaves much to be desired.
Acheteur Vérifié
purchased on 01/01/2017
Translated review
3
/5
★★★☆☆
Order delivered to the post office and not at home as planned without even warning us! Two days later and my parcel was reshipped!
Acheteur Vérifié
purchased on 20/12/2016
Translated review
Answer from SEVIRA KIDS
Hello, we are sorry to hear that the post office did not deliver your parcel to your home. We will check to see what the reason is and why at least one delivery notice was not left.
3
/5
★★★☆☆
Not bad, but lacks description, especially in terms of size.
Acheteur Vérifié
purchased on 07/12/2016
Translated review
3
/5
★★★☆☆
Instructions on how to cover baby properly would be a plus.
Acheteur Vérifié
purchased on 04/12/2016
Translated review
3
/5
★★★☆☆
Original items but I didn't receive the ones I ordered
Acheteur Vérifié
purchased on 13/11/2016
Translated review
3
/5
★★★☆☆
Stock management problems
Acheteur Vérifié
purchased on 20/10/2016
Translated review
3
/5
★★★☆☆
Practice
Acheteur Vérifié
purchased on 22/10/2016
Translated review
3
/5
★★★☆☆
I was a little disappointed when I opened my parcel because the visual on the site did not correspond to the product I received. It would be a good idea to update the product photos.
Acheteur Vérifié
purchased on 23/10/2016
Translated review
3
/5
★★★☆☆
Order received very quickly.
Acheteur Vérifié
purchased on 09/10/2016
Translated review
3
/5
★★★☆☆
Order conformed and shipped on time
Acheteur Vérifié
purchased on 08/10/2016
Translated review
3
/5
★★★☆☆
Good site
Acheteur Vérifié
purchased on 29/09/2016
Translated review
3
/5
★★★☆☆
Average order tracking
Acheteur Vérifié
purchased on 22/09/2016
Translated review
Answer from SEVIRA KIDS
Hello, thank you for your order on our site and we are sorry to learn that you had difficulty tracking your order. In your personal space - my account we update each step of the order as well as tracking number that the order is shipped. Our customer service is also available for any information you may need, so please don't hesitate to contact us.
3
/5
★★★☆☆
You should check your list of outlets as your list is not up to date. There have been many difficulties in receiving your shipment!
Acheteur Vérifié
purchased on 30/07/2016
Translated review
Answer from SEVIRA KIDS
Hello we are sorry to hear that you have encountered a problem outside of delivery. We do not have any points of sale apart from our website and showrooms at the moment. All parcels are dispatched by large logistics companies such as the Post Office or Colis privé and with a tracking number which is communicated to our customers so that they can follow their order directly. Our customer service is also available to provide any information you may require. Sincerely
3
/5
★★★☆☆
Good site but lacks precision and customer feedback on product quality.
Acheteur Vérifié
purchased on 11/09/2016
Translated review
Answer from SEVIRA KIDS
Hello, we are sorry to hear that you had difficulty on our site navigation and compressions of our products. Customer satisfaction is very important to us, so we have started to improve the dispatch and visibility of product reviews. Our customer service is also available for any information, do not hesitate. Sincerely