Reviews SEVIRA KIDS

I paid for 1-3 day delivery, but my purchase did not arrive until 7 days after I purchased the product and received a confirmation email.

I did not order via your site but on Verbaudet

I have no opinion, it was a gift.

Still no delivery

Hello, I've just bought the shoes, my son has only worn them once, the star on one of them is already untied...

For the price, I expected a better finish on the seams, plus the fabric frays.

Delayed delivery . telephone contact: promise of a small gift ....rien on arrival

Very damaged packaging. Very unfortunate for gifts. I had to remove the boxes and make a gift without wrapping.

Items received compliant, a little disappointed given the prices to receive the items in plastic bags made in China ...

One of the sensory bottles arrived with a hollow in it, which must have been a badly made vacuum, so I would have preferred another one...

It's a gift from a birth list, and the site doesn't specify a delivery address different from the billing address! I live in the Nantes region (44) and the recipient is in Gap (05), so although the delivery is free, I'm going to have to pay for redelivery.

Impossible to finalize payment on my phone, site not totally responsive unfortunately. Very good product but the naviga6on on the website is not great!

2.90 for the wrapping... with more than basic gift paper crumpled by the journey, it's average!

I don't understand why he charges by bank transfer. I preferred to pay by credit card. So much easier.

Your site doesn't clearly differentiate between billing and delivery addresses.

Ordered a flat baby pillow in cotton percale and bamboo. The pillow is fine, but after washing at 30° (it's supposed to last up to 40), it pilled up completely and is no longer flat at all, so no longer usable. I sent this info back to customer service, who sent me a new pillow, without accepting my request for a refund. Unfortunately, the problem is exactly the same with the new one after washing, and I haven't heard from customer service since.

Good product but the price of delivery in the DOM is too high. Too bad.

Received the wrong product.

Super-fast delivery

The price of delivery is a little high and could be improved.

Delivery times too long, contrary to site information

Unjustifiably high delivery costs to relay points

I haven't given the gift yet so I can't say the experience is bad but I paid almost 5€ for gift wrapping that is horribly poorly done.....

I went through another site

Resale of products from Polish brand Samiboo, without even bothering to relabel them, at a price that's not really Polish. Disappointed by this deceptive commercial practice ... but nice products!

Received on time but sold for 19€ when the price sticker shows 12€... that's debatable!

I'm a little disappointed by the service because the "wrapping" option is offered at the price of 4 additional euros and the gift was not wrapped!!! Too bad ...

The items are as described, and I'm satisfied with them. However, I never received a message from the carrier or from you to let me know that my parcel had arrived at the relay point.

I'm still waiting for the refund you promised me on another purchase, and totally disapprove of your silence in the face of my repeated reminders. In addition, your products are delivered in plastic packaging for each one. There's a lot of over-packaging, which is harmful to the environment for a company that claims to be innovative.

I love the vintage collection and I've taken almost everything plus items from another collection! The biggest concern is the delivery costs when you see the services on other sites, it's a shame personally if I don't have a real crush like the vintage collection I prefer to see the offers on other sites! and the lack of loyalty points is also a minus it's a shame really!

I ordered a kit and received a changing mat...the mistake is human but now I'm waiting to see if I receive the requested item back.

Wide choice perfect delivery time

Nice products, but not much choice in terms of clothing, and above all a misleading product description, at least for the so-called tactile nightlight. The nightlight is very pretty but in no way tactile, whereas the description really emphasizes this quality. This was very disappointing and led to a loss of confidence in the brand. Especially as the complaint was handled in a very standard way and so far no refund has been received...

I've never been able to log into my account to see the order tracking.

The search on the site could be made easier, and the girl/boy distinction is useless and made me waste time... Finally, when I received the parcel, I would have preferred there to be less plastic.

Good, nothing to complain about

I paid extra for the product to be delivered to the requested address and I receive an e-mail in English telling me that it has arrived at a relay point.

Disappointed because it was sent as a gift and the wrong sleeping bag was sent. And that the recipients of the gift had to deal with the return. I can't judge the product as I'm not the recipient.

A lot of interesting things, but I find the quality of the items really not great. I've ordered from the site 3 times now, but each time I've been disappointed by the quality. So I won't be ordering again.

Gift-wrapped for €4.80, except that it's just gift-wrap, so no effort is required. Forget the little card with the note on it. Fast delivery though.