/10
★★★★★
based on 3293 reviews published
★★★★★
based on 3293 reviews published
Latest customer reviews
5
/5
★★★★★
Very fast, very good quality, delicate and careful packaging of the product. I was expecting a lot and I was not disappointed.
Super
Acheteur Vérifié
purchased on 02/07/2019
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5
/5
★★★★★
Conforming article
Acheteur Vérifié
purchased on 01/07/2019
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5
/5
★★★★★
Superb quality products. Fast delivery.
Acheteur Vérifié
purchased on 28/06/2019
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4
/5
★★★★☆
Package well packed and quickly received
Acheteur Vérifié
purchased on 01/07/2019
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5
/5
★★★★★
The clothes are original, beautiful and of very good quality, well cut, a little expensive but quality has to be paid for; fortunately there are sales!
Acheteur Vérifié
purchased on 30/06/2019
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5
/5
★★★★★
Super site
Acheteur Vérifié
purchased on 28/06/2019
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5
/5
★★★★★
Received on time. Very good quality and conforms to the image! I recommend!!!
Acheteur Vérifié
purchased on 28/06/2019
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5
/5
★★★★★
Very fast shipping! Shipped the same day I ordered! Would recommend!
Acheteur Vérifié
purchased on 27/06/2019
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5
/5
★★★★★
Gift received with satisfaction
Acheteur Vérifié
purchased on 21/06/2019
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5
/5
★★★★★
Very fast delivery and beautiful products
Acheteur Vérifié
purchased on 18/06/2019
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5
/5
★★★★★
Fast delivery and the item met my expectations.
Acheteur Vérifié
purchased on 12/06/2019
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1
/5
★☆☆☆☆
Very disappointed with my purchase because I didn't think I had bought the wrong sleeping bag... However, as there's only a photo of the closed sleeping bag as a description, it's impossible to know if it's the right model I ordered... I would have preferred an evolving sleeping bag (with something to put the child in) and not a simple enmaillotage sleeping bag. At the price of the product, the site could at least put photos of the inside of the sleeping bags!
Acheteur Vérifié
purchased on 10/06/2019
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Answer from SEVIRA KIDS
Dear Madam, Despite the care taken in the writing and illustration of our Catalogue, as well as the availability of our Customer Service, we are sincerely sorry that you were unable to select the reference corresponding to your expectations.
On our Online Shop there are 4 models of swaddling sleeping bags, each carefully classified in its own category. Among the Multipurpose Collection are the "classic" and the "reversible" like the Stella model you've ordered.
The descriptive sheets in our Online Catalogue are specifically detailed so that Parents have all the information they need to make their choice according to their budget and preferences. Also, for the Stella model, which is a reversible model, the photos in our Catalogue show the 2 sides as well as the inside, because once opened, the reversible swaddling sleeping bag is ideal as a playmat or extra blanket. There is no such thing as a reversible sleeping bag, as the inside pocket cannot be turned inside out. In addition to the written and visual catalog description, our F.A.Q. section details the differences between each category of swaddling sleeping bag https://www.sevirakids.com/content/2-questions-frequentes. We are sorry that you were unable to read this information before making your choice. We hope you enjoy using your sleeping bag and remain at your disposal for any further information or exchange requests in accordance with our General Terms and Conditions of Sale. Sincerely, Sevira Kids Customer Service.
On our Online Shop there are 4 models of swaddling sleeping bags, each carefully classified in its own category. Among the Multipurpose Collection are the "classic" and the "reversible" like the Stella model you've ordered.
The descriptive sheets in our Online Catalogue are specifically detailed so that Parents have all the information they need to make their choice according to their budget and preferences. Also, for the Stella model, which is a reversible model, the photos in our Catalogue show the 2 sides as well as the inside, because once opened, the reversible swaddling sleeping bag is ideal as a playmat or extra blanket. There is no such thing as a reversible sleeping bag, as the inside pocket cannot be turned inside out. In addition to the written and visual catalog description, our F.A.Q. section details the differences between each category of swaddling sleeping bag https://www.sevirakids.com/content/2-questions-frequentes. We are sorry that you were unable to read this information before making your choice. We hope you enjoy using your sleeping bag and remain at your disposal for any further information or exchange requests in accordance with our General Terms and Conditions of Sale. Sincerely, Sevira Kids Customer Service.
5
/5
★★★★★
Very good products, well thought out and of good quality. The ergonomics of the site are not obvious, so you have to spend a little time opening the product sheets to find what you want and avoid returns.
Acheteur Vérifié
purchased on 05/06/2019
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5
/5
★★★★★
Very fast delivery. Order received the next day.
Acheteur Vérifié
purchased on 04/06/2019
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5
/5
★★★★★
Deadline respected material great my grandson really appreciated it
Acheteur Vérifié
purchased on 03/06/2019
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5
/5
★★★★★
Article quick delivery
Acheteur Vérifié
purchased on 02/06/2019
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5
/5
★★★★★
Fast delivery Great product
Acheteur Vérifié
purchased on 30/05/2019
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5
/5
★★★★★
Fast delivery, items conform, good value for money.
Acheteur Vérifié
purchased on 29/05/2019
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3
/5
★★★☆☆
Site ok
Acheteur Vérifié
purchased on 27/05/2019
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3
/5
★★★☆☆
Fine
Acheteur Vérifié
purchased on 28/05/2019
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5
/5
★★★★★
Pleasant and practical site, very fast order dispatch
Acheteur Vérifié
purchased on 27/05/2019
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5
/5
★★★★★
Easy control
Acheteur Vérifié
purchased on 26/05/2019
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5
/5
★★★★★
Fast delivery, quality product.
Acheteur Vérifié
purchased on 15/03/2019
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5
/5
★★★★★
Tres bien site tres clair et rapide de livraison
Acheteur Vérifié
purchased on 24/05/2019
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4
/5
★★★★☆
Fast shipping
Acheteur Vérifié
purchased on 23/05/2019
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2
/5
★★☆☆☆
Not super happy because there is an element missing in my order and that cost is lost for me I think it's the first and last time I order because for them I received it but good
Acheteur Vérifié
purchased on 21/05/2019
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Answer from SEVIRA KIDS
Dear Madam, The stock situation and the internal investigation carried out after your complaint confirm that your order - which was substantial, by the way - was complete. In addition, no complaint was made to the Post Office about any damage to the packaging of your parcel, which arrived intact and had been prepared with the utmost care. You will understand that in terms of customer loyalty, it is obviously not in our interest to send incomplete orders. We have carried out all the necessary checks to prove our good faith, which is why we are deeply saddened by this complaint, which is damaging to our brand image and our daily dedication to the many customers who place their trust in us. Sincerely, Sevira Kids Customer Service.
5
/5
★★★★★
Accessible and easy to use
Acheteur Vérifié
purchased on 19/05/2019
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5
/5
★★★★★
Super fast!
Acheteur Vérifié
purchased on 18/05/2019
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5
/5
★★★★★
Top products very fast delivery
Acheteur Vérifié
purchased on 15/05/2019
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5
/5
★★★★★
Very good products
Acheteur Vérifié
purchased on 14/05/2019
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