9.6/10
★★★★★
based on 395 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
The description of the products is not precise enough (for example I bought some porcelain objects and they are not enamelled and to paint them is more complicated)
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Veronique C.(acheteur vérifié)
purchased on 15/12/2021 
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Answer from Shotengai
Grazie mille per il suo feedback, abbiamo aggiunto questo dettaglio agli articoli.
Sinceramente
3/5
★★★☆☆
I thought the items I ordered were larger. I was disappointed in the size of the trays not the size of the trays.
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Luigina F.(acheteur vérifié)
purchased on 17/11/2021 
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Answer from Shotengai
Bonjour,
Veillez à examiner les points techniques des articles. Vous pouvez y trouver diverses informations, notamment les dimensions. De même, si vous constatez que les articles ne vous conviennent pas, vous disposez de 14 jours à compter de la réception de votre commande pour nous la renvoyer et obtenir un remboursement.
Bien à vous
3/5
★★★☆☆
This product does not respond to the wing and for such a huge price it is so small and unimpressive. huge disappointment
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Anita.doron(acheteur vérifié)
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2/5
★★☆☆☆
I ordered masks and a Daruma for my tattoo parlour. The masks are nice but made of plastic and the Daruma is only 3 cm long. I ordered the masks and a Daruma for my tattoo parlour. The masks are nice but made of plastic and the Daruma is only 3 cm long.
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Monteiltony(acheteur vérifié)
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Answer from Shotengai
Hello, thank you for your feedback. As for the items, their material is well mentioned in the product sheets, in this sense, you bought these masks in knowledge. Just like the daruma that you chose in size SS. We are sorry for the inconvenience and we are not responsible for the behaviour of the deliverymen. Sincerely
3/5
★★★☆☆
I never received the package Thank you for choosing a better partner for your deliveries in the future
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Maxime.bomme(acheteur vérifié)
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3/5
★★★☆☆
Disappointed with the quality of one item in particular since the gold paint remained on the packaging paper and on my fingers when it came out of its packaging! Frankly, I thought I had made a good choice, but no way! These items were meant to be a gift... I'm going to keep them for myself even if I have no use for them...
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Frederic.guillemot78(acheteur vérifié)
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2/5
★★☆☆☆
Mask impossible to wear ! Unusable so
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Lcs.grc(acheteur vérifié)
Translated review
Answer from Shotengai
Hello, You have all the measurements in the description. They can be worn very well but are mainly decorative.