★★★★★
based on 6044 reviews published
Latest neutral customer reviews
Meh for professionalism
The ski gear was quite worn out. I found the boots quite uncomfortable. Service was fine but during school breaks anyway it gets frantic so staff was rushed to help all customers. Location of the store was perfect in the Le Hameau main lobby.
Equipment in very average condition. Binding poorly adjusted at the start and fell in the process.
We notice that you have already left a review regarding this experience on the Ski Republic page. To avoid duplicates that can skew the overall satisfaction rating, we would appreciate it if you could delete this review from this page.
Thank you in advance for your understanding.
Best regards,
The Ski Republic team
Very old and damaged equipment
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Ski Republic, we place great importance on the quality of our equipment and the satisfaction of our customers. We invite you to contact us directly to resolve this issue and improve your next experience. Your feedback is valuable to help us improve.
Best regards,
The Ski Republic team
Big organizational problems
This review is about my online purchasing experience only. I should say I have always found Ski Republic rental staff to be fantastic, which is why I am using them again. The website does not appear to be compatible with Apple Safari browser. I tried on two different devices over several days, each time, the payment would not go through. Eventually, I tried Google Chrome and it worked. Apart from the inconvenience, the problem was that my original discount code had expired and a new one was worth 5% less discount, so I ended up paying 5% more than I should have.
Apart from the 2 1/2 hour waiting to receive the equipment (there were 12 people ahead of us but still that amount of time is ridiculous), everything was good.
Complicated site
Thank you for your feedback. We are sorry to hear that you found our site complicated. Indeed, we have changed it recently, and it takes a little time for it to be operational. Your experience is paramount to us, and we are constantly working to improve our platform. Please do not hesitate to contact us directly if you need assistance or advice to make the most of our services.
Best regards,
The Ski Republic team
The site bugs a lot at the cart level
Thank you for your feedback. We are sorry to hear that you have encountered issues with our site. Your experience is essential to us, and we are actively working to improve the smoothness of our platform. Please do not hesitate to contact us directly if you need assistance.
Best regards,
The Ski Republic team
Ski boot lock kept coming lose causing ski to come off - Had to return skis and have them replaced, Resulting in a very disappointing ski experience for the first two days.
Thank you for taking the time to share your feedback regarding your recent experience with Ski Republic. We sincerely apologize for the issues you encountered with the ski boot lock, which understandably affected your enjoyment on the slopes. Your comments are valuable to us, and we will ensure that our team addresses this matter to prevent similar occurrences in the future. We hope to welcome you back for a smoother and more enjoyable skiing experience next time.
Best regards,
The Ski Republic Team
I had to try 5 times before the payment went through.... It was the step back to the merchant site that caused the problem.
We had made an order that we had already modified and that had added a cost to us that ok. then i made another modification of person and material and the cost is very superior to the others i want well that there is an over cost not so much knowing that we had already regulated all the others i thought to make just the difference because it was just necessary to add a pair of shoes, but as we arrive Sunday if i want to ski no choice, really very above.
We thank you for your feedback and understand your frustration regarding the additional costs associated with your modifications. We are sorry that your experience did not live up to your expectations. Your feedback is invaluable and helps us to improve our service. Please do not hesitate to contact us directly to discuss your situation and find the best possible solution.
Best regards,
The Ski Republic team
Good reception fast service
A lot of problems with my skis but I made up for it on the last 2 days with super skis. A friendly team but not very professional.
I got a beginner's snowboard way too small for my size, fortunately two days later it was fixed with a 17cm bigger snowboard!
Equipment not suitable for everyone, but changed quickly.
The team is welcoming, but the store is far too small to accommodate so many people. As a result, we had to wait 3h30 to pick up our ski equipment, losing 1/2 day's ski pass.
Long waiting time and average quality skis. But the salesman is very friendly!
Thank you very much for this experience
Good welcome and skis prepared in advance, but equipment not adapted to conditions: edges not sharp enough.
Very good customer service. The only problem was the quality of the snowboard boots.
The store is very nice, the staff very friendly. But the equipment was very damaged, and we had trouble finding poles worthy of the name ...
Good skis but poor boots
Not enough gear but quality is ok
The store is nice, but the equipment is really limited!
Friendly team, inexpensive rental. I took prestige unfortunately little choice for this type of equipment
Well received, correct equipment, friendly and attentive staff.
Internet booking not taken into account Global bazaar
Very good store professional , first time on snow and great new bikes . THANK YOU
Very good on the material. Very good advice. We would have given it 5 stars if we hadn't waited so long (2 hours) to pick up our equipment.
Commercial, courteous. Excellent welcome. Fair prices.
Not very commercial, does not apply the rates indicated on the promotional signs in front of the store
Thank you for your comfortable shoes
Hello, not as good a year as the previous ones, the equipment was relatively old and worn. I had to change boots 2 times in the course of weeks (once a binding popped out, a second time the left boot was ultra tight. Correct skis.
Hello, not as good a year as the previous ones, the equipment was relatively old and worn. I had to change boots 2 times in the course of weeks (once a binding popped out, a second time the left boot was ultra tight. Correct skis.
I don't know what to tell you. You sell well, but the day I went to pick up my skis, I waited a good hour. You're well placed, but you should expand your store, no, it's very good.
A warm welcome... but too few people to run the shop...! An interminable wait, not least because the skis to be returned were being unrolled at the same time... two people for dozens of skis...! Too bad, because the staff were very nice.
Good value for money
Good material. But problem of organization at the delivery of the material.
A little lacking in organization, but a very nice team! A little disappointed with the quality of the equipment allocated for a black package...!