★★★★☆
based on 2641 reviews published
Latest neutral customer reviews
The experience on the site is OK. the search filters don't work very well. It's only late in the selection process that you realize you don't have the size in stock, etc. Otherwise, it's still a good buying alternative.
Ordering on the site is very simple and intuitive, and delivery was very fast (24h). However, I would have appreciated it if the ski helmet had been cleaned and disinfected before shipping. There was hair, dust and other small pieces of textile inside. Even if it's second-hand equipment, cleanliness should have been a priority, which is a shame.
A little disappointed by the condition of the skis. I took state 1 and in view of the previous comments I expected better. There are certainly no big "farts" but there are still quite a few small ones + scratches + metal tip at the end of the ski deformed + always a little glue stickers present on the skis (for rental periods I guess). Otherwise fast and careful dispatch
As for the skiocass, nothing to say, product conforms, just have to test them? On the other hand, delivery by dpd... hell!
I ordered skis in condition 1. The shell was rinsed... rubbed all over. So even in category 1, don't expect good cosmetic condition. I can't even imagine the condition of a category 2 or 3 ski. Under the ski, on the other hand, it looks clean... to be tested in the first snows.
Disappointed because the cushion of one boot is damaged and the color of the boots does not match the photo. I've been buying used ski boots for my daughters for many years and this is the first time this has happened. So, skioccas, this will be the first and last time. I still give them 3 stars because the price is competitive.
Very fast delivery. However, the line between level 2 and level 3 wear seems extremely thin... (or very subjective). In my case, I ordered level 2 and expected less pronounced wear. Photos of the product would help you really know what you're buying.
The skis are average but of course at this price it is perhaps normal however you indicateiz that the state was good except they are very damaged. when with the delivery I lost one morning to await them to receive with 11h30 a message asking me to envisage another day of delivery;
The delivery was made in Switzerland and I subsequently received an invoice from DPD with charges for customs clearance, taxes and administration that were almost higher than the value of my order. What a nasty surprise!
Hello I only put three because in the notation that you put for your skis (I took the 1) I do not find them in very good condition many large deformations, but now I just have to try them.
Fast shipping. Used equipment correct. Wear condition greater than 2... Average value for money.
Very well done site where you can make very good deals. Delivery is fast and meticulous. However, this year I'm very disappointed by the condition of the equipment I bought in the snowboard department. The quality/price ratio has dropped significantly.
Part of binding missing!
Bought two pairs of 105cm poles and two pairs of 150cm skis. The poles are impeccable (new), but the skis need to be re-prepared: edges either not sharpened at all or not even deburred, waxing needs to be completely redone, rusty edges because the wax hasn't been removed, resurfacing of soles needs to be redone... In short, I'm going to have a real preparation done ...
I received a notice of shipment, but never arrived at the relay point, which I had to call several times.
I got some confusing information from the logistics company. I contacted them about it, but never got a reply. (Translated via Google Translate)
The delivery was super fast, but the equipment was very damaged, but it's second-hand.
I bought the skis on eBay. Unfortunately, existing damage was not sufficiently pointed out.
Item not as advertised but very efficient customer service
I had to go to Decathlon to adjust the resistance. Resistance was at 9 even though I'm a beginner and it should have been at 4.5 having given all the information. Fortunately, I went to make the adjustment, otherwise I could have broken my knees !!!!!
On the ski occase side, no problem, but the carrier you work with (DPD) lacks professionalism (for 14 euros in shipping costs...), delivery times are not respected, useless telephone service, and the delivery ended up being 4 days later than planned. In short, it's a pity, because your concept is a good one... right up to the delivery.
I received my order very quickly, the day after tomorrow. My skis are quite damaged, not only the silkscreen but also the sidewall, which is chipped, and the plastic at the rear of the bindings, which is broken. The base, on the other hand, is clean. The skis are neither waxed nor sharpened. All in all, for a price of 20 + 12 delivery, the quality is just at the price level, nothing more. It's comparable with equipment you'd find on a private ad site. That's why my opinion is AVERAGE.
Easy to use and pleasant environment...
The skis were quite damaged, although I didn't expect them to be new!
Easy site
Nbbb
Condition of equipment not representative of description or lack of intermediate levels, level 2 condition ordered and this corresponds more to level 3. Bindings not adjusted (option selected when ordering) and all full of grease or oil. Ski and helmet package received damaged. Unsuitable packaging, unprotected helmet in the middle of the skis with edge damage. The rest of the order was handled well and dispatched quickly.
Level 2 state ski boot rather damaged corresponding to a level 3 and adjustment not made on the skis.
Serious site , material conforms to my expectations
However, the fasteners were not adjusted despite the instructions.
The Rossignol junior skis I received are really damaged at the tip, but considering the price! It's a shame, but the boots are okay.
Filter tabs close with each click, a little annoying
Compliant, the deliveryman for 12 euros of delivery did not come the day decided. i would have preferred a delivery in relay parcel to 6 euros.
Ski received not identical to order (color, older series...)
I was a little disappointed by the condition of the shoes, although I'd been told they only had a few scratches.
The problem was that we had a date but no time. It's hard to be available for a whole day! Shipping costs are high, too.
Good products
Ski level 2 very degraded
Very average, as the product did not meet customer expectations (when you promise a customer a clean product, you have to act accordingly).
Delivery problem but good after-sales service