★★★★★
based on 2438 reviews published
Latest negative customer reviews
The skis received did not match the photo on the skioccas site. The skis were supposed to be in a wear level 1 ("They show visible scratches" according to the skioccas site). This is not the case. While the base is correct, the tips are very damaged. Some "gouges" have been patched with resin. Others have not. The internal fiber is exposed in places, jeopardizing the waterproofing of the ski. For €100 and from all the ads on Le Bon Coin that I have browsed, no individual dares to offer skis in this condition for more than €20. Experience to forget.
Thank you for taking the time to share your experience. We are sorry to hear that the skis received did not meet your expectations. Your feedback is valuable and will help us improve the accuracy of our listings. Please feel free to contact us directly so we can review your situation and find a solution that works for you.
Best regards,
The Skioccas team
Skis are not class 1
We are sorry to hear that you are not completely satisfied with your order. Could you please email us some photos of the skis you received?
Kind regards,
The Skioccas team
They sent me some destroyed skis that I had to return
I am not at all happy or ordered a product based on a photo and instead I received a different product...
The ski quality received is very very low
Ski in extremely bad condition
The shoes are defective, the walk/ski mode no longer works and remains in walk mode only.
Thank you for your feedback and we're sorry to hear that you encountered a problem with your shoes. At Skioccas, customer satisfaction is our top priority. We invite you to contact our customer service department so that we can resolve this situation quickly. Your trust is important to us and we are committed to providing you with the best possible experience.
Yours sincerely
The Skioccas team
The condition of the boots were a lot worse than I expected. If I had realised the true condition I would not have bought them. The high postage cost €30 doesn’t mean a return is viable. I’m better off selling myself.
They should not sell skis with notable problems in the bindings. It is a safety element that must be checked and should not have the play that the skis I received had.
The condition of the skis does not match that ordered. Skis very damaged for order and wear condition 1
Thank you again for your valuable feedback, which we will take into account to improve our services in the future. We look forward to satisfying you with your next order. Sincerely, the Skioccas team.
Photos do not match items received. Sticks worn rotten. Scratched/twisted torn straps. I lost my money
You can still make a return if you would like a refund.
Best regards.
Level 3, ski extremely degraded, you could even see the wooden structure...
Received skis missing front tip protectors with nice holes.... Skis sent back ok, but chronopost announces 11 days to transport the skis, so at least 12 days to get a refund and buy other skis... Not great...
Parcel has not arrived!
I have not received my order yet. i am waiting and i don't know anything about my material from a very high purchase.
I bought grade 1 ski's but when I received them they were really poor quality. After sending an email they didn't even bother to react.
I am still waiting for the delivery which is on tour for months now. It is stuck somewhere in Sweden. Fortunately, we've got a long winter here in the north, but if it's not reaching us, then it makes no sense to order something again.
I have not received my order even though it was announced to me.
The skis have arrived without toe clips
It was delayed two times. Then when it finally arrived, they failed to deliver it to the correct address, but never called me. I went skiing without my order. I don’t need it any more and I want my money back.
I was offered a discount that was never applied.
I have been waiting for my order since 15.12.2023 and they promised to deliver it on the 21st at the latest. It is now 25.12.2023 and I have received nothing. Not even an explanation.
Good service, but the damage rating does not correspond to what I received.
More wear and tear than it should be
The two orders arrived separately and at different times.
Customer server is awful. You send a mail and get no reply. I am not going to use this shop again.
The skis that have arrived are not mine.
Bad condition. Trying to return and no response on the web.
I have not received the product, and the transport company says it is delivered, this is surreal.... I want my money back.
The order was incomplete, the sticks are missing.
3rd year buying, no worries until this time. I bought the wrong size, within a minute I notified them by email, I added a note (shipping sheet) imploring not to send the package. No phone number in short, I had to send back some receipts, I think my delivery costs (18 euros) will not be reimbursed (not counting the CO2 A/R for nothing). It's a shame.
Not delivered to my home as specified. Wasted time waiting in for delivery on two consecutive days. No attempt made to deliver by DPD France despite SMS messages confirming delivery slots. Had to go and collect skis from local shop in the end. Unacceptable.
The boat broke on first use!
I tried three times, but the package never arrived to my house.
Skis fixation casse même très dangereuses honteux de votre part de vendre ça
Wrong product sent
Dissatisfied with the service because a ski stop was mowed, which prevented me from putting the ski on properly. I had to untwist it at the risk of damaging the binding in order to do so.
Ordering, invoicing and undelivered with no proposed solution
Damaged products, and several errors on the order
Used boots that a private individual wouldn't dare sell Well disappointed Return to sender On the other hand, free return (phew)
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