Reviews Skioccas

The ski quality received is very very low

Ski in extremely bad condition

The shoes are defective, the walk/ski mode no longer works and remains in walk mode only.

The condition of the boots were a lot worse than I expected. If I had realised the true condition I would not have bought them. The high postage cost €30 doesn’t mean a return is viable. I’m better off selling myself.

They should not sell skis with notable problems in the bindings. It is a safety element that must be checked and should not have the play that the skis I received had.

The condition of the skis does not match that ordered. Skis very damaged for order and wear condition 1

Photos do not match items received. Sticks worn rotten. Scratched/twisted torn straps. I lost my money

Level 3, ski extremely degraded, you could even see the wooden structure...

Received skis missing front tip protectors with nice holes.... Skis sent back ok, but chronopost announces 11 days to transport the skis, so at least 12 days to get a refund and buy other skis... Not great...

Parcel has not arrived!

I have not received my order yet. i am waiting and i don't know anything about my material from a very high purchase.

I bought grade 1 ski's but when I received them they were really poor quality. After sending an email they didn't even bother to react.

I am still waiting for the delivery which is on tour for months now. It is stuck somewhere in Sweden. Fortunately, we've got a long winter here in the north, but if it's not reaching us, then it makes no sense to order something again.

I have not received my order even though it was announced to me.

The skis have arrived without toe clips

It was delayed two times. Then when it finally arrived, they failed to deliver it to the correct address, but never called me. I went skiing without my order. I don’t need it any more and I want my money back.

I was offered a discount that was never applied.

I have been waiting for my order since 15.12.2023 and they promised to deliver it on the 21st at the latest. It is now 25.12.2023 and I have received nothing. Not even an explanation.

Good service, but the damage rating does not correspond to what I received.

More wear and tear than it should be

The two orders arrived separately and at different times.

Customer server is awful. You send a mail and get no reply. I am not going to use this shop again.

The skis that have arrived are not mine.

Bad condition. Trying to return and no response on the web.

I have not received the product, and the transport company says it is delivered, this is surreal.... I want my money back.

The order was incomplete, the sticks are missing.

3rd year buying, no worries until this time. I bought the wrong size, within a minute I notified them by email, I added a note (shipping sheet) imploring not to send the package. No phone number in short, I had to send back some receipts, I think my delivery costs (18 euros) will not be reimbursed (not counting the CO2 A/R for nothing). It's a shame.

Not delivered to my home as specified. Wasted time waiting in for delivery on two consecutive days. No attempt made to deliver by DPD France despite SMS messages confirming delivery slots. Had to go and collect skis from local shop in the end. Unacceptable.

The boat broke on first use!

I tried three times, but the package never arrived to my house.

Skis fixation casse même très dangereuses honteux de votre part de vendre ça

Wrong product sent

Dissatisfied with the service because a ski stop was mowed, which prevented me from putting the ski on properly. I had to untwist it at the risk of damaging the binding in order to do so.

Ordering, invoicing and undelivered with no proposed solution

Damaged products, and several errors on the order

Used boots that a private individual wouldn't dare sell Well disappointed Return to sender On the other hand, free return (phew)

The received product was broken and customer service doesn't replace it

Laborious Material sent does not correspond to the purchase Return label sent then cancelled, still waiting for the return appointment ... in short a disaster! Too bad 3 years ago it was a good company...

I was charged the amount on my card and they did not send me the product. And I had to ask them to refund the amount. I am waiting for them to return it to me.

They won't accept the return