★★★★★
based on 2500 reviews published
Latest neutral customer reviews
I think the photos are misleading. There are many more signs of wear on the shoes and the skis do not have the blue reflections from the image. However, the soles are impeccable.
The assemblies of the pieces at the ends of the skis had come undone; in order to use them correctly, it was necessary to re-glue them. The general condition is satisfactory and in line with the price.
Thank you for your feedback. We are sorry to hear that you encountered a problem with the assemblies of your skis. Your satisfaction is our priority, and we take your comments very seriously. We will examine this issue closely to improve our products. We are glad that the general condition is satisfactory and that you found our prices justified. Please do not hesitate to contact us for any future assistance.
Best regards,
The Skioccas team
The product shown in the images does not match the product received...the images are very nice...received disgusted
The second-hand ski pair I purchased was delivered without any inspection. The bindings did not hold on the ski due to a stripped thread in the SKI, so the screws could not hold... I had to return to the depot for an exchange "30km + lost time"... However, the person was understanding and found an identical replacement pair. But in the future, it would be advisable to implement a quality control on your second-hand products...
Thank you for taking the time to share your experience with us. We are sorry to learn that you encountered difficulties with your second-hand ski pair. Your feedback is valuable and we will take your suggestion regarding more rigorous quality control into account. We are glad that our team was able to assist you with an exchange. Your satisfaction is essential to us, and we hope to see you again soon on Skioccas.
Best regards,
The Skioccas team
The photos did not sufficiently show the condition of the skis. Even though they were in a state of advanced wear, I would never have bought these skis if I had seen them up close. The wood is visible in several places. The plastic on top is starting to peel off. In short, the sole is impeccable but I think they are unusable.
Thank you for taking the time to share your feedback. We are sorry to hear that the condition of the skis did not meet your expectations. Your feedback is valuable and will help us improve our descriptions and photos. Please feel free to contact us directly to discuss your experience, we want to ensure your satisfaction.
Best regards,
The Skioccas team
The ski taken in grade 1 is very worn. One wonders what grades 2 and 3 could be.
Thank you for taking the time to share your opinion. We are sorry to hear that your experience with the equipment did not meet your expectations. Your feedback is valuable and will help us improve the quality of our services. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Skioccas team
SKI DAMAGED MORE IN 3 THAN IN 2 FOR ME. HOLE IN THE SOLE AND GLUE ON THE SHOES.
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly so we can resolve this issue and bring you satisfaction.
Best regards,
The Skioccas team
I find the tops of the skis quite damaged anyway..
A piece was missing in the bindings I purchased.
Thank you for taking the time to share your opinion. We are sorry to hear that a piece was missing from your order. We invite you to contact our customer service to resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The Skioccas team.
The advice for choosing shoe size was insufficient
The app to connect this Superdry watch to my iPhone doesn't seem to exist anymore.., The package was damaged and re-taped.
Thank you for taking the time to share your feedback. We understand your disappointment regarding the app and the condition of your package. This does not reflect our quality standards. We will take prompt action to improve our services. Please feel free to contact us directly, we are here to help you.
Best regards,
The Skioccas team
Hello Skioccas, unfortunately my purchased ski cannot maintain category 3. My ski shows STRONG signs of use which doesn't bother me that much, but the ski base should also be fine in category 3. In my case, the ski base is definitely coming off in certain areas at the tip of both skis. I can manage, but this is not good advertising.
I bought a ski pack and a pair of ski boots. The package was just in packaging, the boots rubbed against the skis because the only paper separating them was loose in the box. The wear condition noted was 1 which corresponds to a correct condition for me, I would rather say condition 3 because given the state of the top of the skis very damaged, the bottom leaves much to be desired. I have competitors who would have been classified as wear 3. Quite disappointed, I have other pairs to buy, I took those to see and I don't think I will buy again on this site. Very sorry.
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. Your feedback regarding the packaging and the condition of the items is valuable and we take it very seriously.
We are committed to improving the quality of our services to ensure optimal satisfaction for our customers. Please feel free to contact us directly if you would like to discuss your order in more detail.
Best regards,
The Skioccas team
Ските който закупих НЕ отговарят на снимката. Доста поражения има по тях. Щеките им липсва едното зъбче за забиване в снега и ремъците за ръцете са много износени. Занапред може би ще се въздържа от покупки от сайта
State of the skis really pathetic for a level 2 of wear. Very disappointed with the price/wear ratio
Thank you for taking the time to share your feedback on Skioccas. We are sorry to hear that the condition of the skis did not meet your expectations. Your feedback is valuable and will help us improve our quality control process. Please feel free to contact us directly to discuss your experience; we would be happy to find a solution that works for you.
Best regards,
The Skioccas Team
The so called "1st grade" cosmetically looked less than I expected and the skis had not been sharpened at all
The delivery and processing were all smooth and great!! => However, in my opinion, the described condition of the ski does not match reality. The base is excellent and newly done, but the top is VERY STRONGLY scratched. One would probably expect this with a rental ski, but the ski was marked with the condition '1'?! Everything else was really TOP!!
Good value for money, but the inside of the helmet was dirty and full of hair. A little cleaning and disinfection would have been appreciated
Your feedback is very important to us, thank you for sharing your experience with us. Have a nice day! The Skioccas team.
I expected the skis would have been better serviced.
Thank you for your feedback regarding the ski servicing. We apologize for not meeting your expectations and will certainly address this issue with our team to enhance our service quality. Your input is invaluable to us.
Best regards,
The Skioccas Team
The skis I received were not sharpened at all, and I had to pay for a sharpener because they were uncontrollable. Too bad, because they're supposed to be sharpened.
Wide selection of materials, easily navigable site, descriptions not always accurate, fairly quick shipping. Unfortunately, the skis I received were not reconditioned properly, they are completely without edges. No help or ability to fix them through customer service. The only option is to return them, receive a refund and proceed with a new purchase.
Thank you for your feedback and we are sincerely sorry for the inconvenience you experienced with your skis. We care about ensuring the highest satisfaction of our customers, and we apologize if we were unable to meet your expectations this time. Please contact us directly so that together we can find a solution to improve your experience with us.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The Skioccas team
There should have been better photos. The way the skis really look
I received the skis very quickly. No problems at all. On the other hand, I ordered in the slightly used category and they are in really bad condition on top. They are chipped all over. I'm disappointed because I still paid 200€.
Miky was grade two but it was really damaged, I'm a bit disappointed with the quality. On the other hand, it looks very neat, with good follow-up and speed!
Skis in very poor condition
Ski ordered in class2 Still relatively damaged, good price and very fast delivery.
Unclear online photos
Very responsive merchant site. Unfortunately, material delivered incomplete and unusable. Expensive shipping costs. Material returned and awaiting refund from equally responsive after-sales service.
The item did not come packaged in the original packaging. Delivery time was normal.
Level 3 is more worn (or damaged) than I thought.
I returned the product because its condition was far from the picture on the website.
The condition of the skis was better than expected, despite being classified as Wear 1.
I bought a pair of skis and one of them came with a peeling edge and a raised tail.
I ordered adjustable ski poles for my daughter. Considering the price, I expected them to be new or used, but in perfect condition. I was unpleasantly surprised to find very, very tired poles which, personally, I would have thrown away or at best given away to tide her over. I'm giving them three stars because the customer service department is so responsive. Perhaps I was unlucky.
The description of the condition of the skis does not match the actual condition. The wear was higher than expected (a 2 corresponds more with the description of 3, and a 1 with the description of 2).
The skies were graded as class 1 but their conditio was far from "all most new". Downgrading to class 2 and small pay back was a welcoming move from Skioccas. It didn't take all the harm done away... Hope the skis work well in the on coming first use.
The 1-2-3 ranges of wear can be misleading, I bought a ski rated 2. The edges and bottom were fine, but there were massive cuts on the top surface, in a few places the core is exposed and the bindings have a very significant play. If this is the status of a 2 grade I can only imagine what a 3 would be
The skis arrived very quickly. Well packed. I am disappointed by the condition of the skis. I chose "state 3" skis, but I didn't think they would be so damaged!
Fast shipping 👌🏻
Skis received quickly. Given the description on the website, I didn't expect them to be in such poor condition. So I returned them.
Thank you for your feedback on our Skioccas website. We are sorry that the skis you received were not up to your expectations. We do our best to describe the condition of the products as accurately as possible, but some defects may go unnoticed. We hope that you will find what you are looking for among our other products and that you will be satisfied with your next purchase.
Sincerely, The Skioccas team.