The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
All reviews
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2022
Website was a bit confusing but I found what I needed. More clear install requirements would’ve been better.
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
Fast delivery, packaging adapted to the product (no superfluous), too bad you don't offer aerial handling products as well, I will have to buy them in GB.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
easy and pleasant site. very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
very practical site, easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
I was able to easily find the rail that corresponds to old closet doors and fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
No delivery, I went directly on site, staff attentive and informative without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2022
The product is great. Shipped fast. Somehow the order got separated so took a few days to get the missing shipment from the courier.
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/06/2022
Very fast delivery, great goods.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 28/06/2022
Very nice service, even on the phone.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/06/2022
Was exactly as wished.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/06/2022
Super
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/06/2022
very good service and advice, I would recommend this shop!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
It was good. Responsive, could’ve up sold me on with the weatherstripping option.
Response from SLID’UP by Mantion
Thank you for your feedback Heather! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2022
No remarks, satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
Well packaged product and responsive customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
Perfect, well received, properly packaged, system installed at my client's, the client is delighted, nothing to add.
You saved me ;)
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 19/06/2022
Delivery was fast and problem-free
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Excellent packaging, well-conditioned product, fast shipping. Quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
Very good material, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2022
I was looking for a specific product (small size, for a closet door) that I found on the site.
Sufficient description, very short delay, it's very good!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2022
I placed my order on June 22, 2020 and iit is now July 10 and I still have no idea when I will receive my complete order. I ordered the SLID'UP 110 - Sliding closet door hardware kit - 106" - for 3 doors. On June 30, I received two tracks with no hardware. I called the customer service line on different occasions to let them know about my order, and never received a call back. I also emailed them and it took four days for someone to respond. I was told the order would be filled but I was not given a date as to when to expect the hardware. I buil some custom closet doors that this product seemed like the perfect solution for. However, I have now begun looking for alternatives since I have no idea when or if I will receive the hardware. I have no idea what the problem is but choosing their product has made things really difficult for completing this job. Fortunately my client is someone familiar with my work otherwise this could have been a disastrous experience.
Response from SLID’UP by Mantion
Hello Allen, I am very sorry about your bad experience. We work to provide the best customer experience possible. I am sorry that you had some troubles to contact our customer service and that we did not provide the tracking information for the second shipment. This is not in our habits. I can see that you received the second shipment on July 11th. I hope you are now able to finish your project. Please accept our sincere apologies. SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
The delivery was fast and well packaged. The products are of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2022
Great product and service
Barn door is working perfectly
Response from SLID’UP by Mantion
Thank you for your feedback Charles! SLID'UP Team
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/06/2022
Great service - very personal and helpful!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Site was easy to navigate and quality n delivery of product was excellent. Would highly recommend.
Response from SLID’UP by Mantion
Thank you very much for your feedback Theresa! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
N/A
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2022
Great selection of sliding door hardware. Easy to use. Delivery was very quick. Honestly, it's as easy as ordering from Amazon.
Response from SLID’UP by Mantion
Thank you very much for your feedback Brad! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Got my order faster than expected!
Response from SLID’UP by Mantion
Thank you for your feedback Said! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2022
The product was as advertised. It works perfectly. Shipping took a long time. All in all I am pleased with the product. .
Response from SLID’UP by Mantion
Thank you for your feedback Kathleen! We are sorry that the shipping took a long time. SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2022
Great product - well made. Greatly appreciated having all the necessary wrenches included in the order
Response from SLID’UP by Mantion
Thank you very much for your feedback Stephen! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Website was easy to follow and made the items very clear as to what parts go with each item.
Response from SLID’UP by Mantion
Thank you for your feedback Christine! SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Good explanations
Fast and careful shipping!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
complete and easy to use site.
The prices are interesting.
I did not give 5 stars because I did not contact them and cannot say anything about customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Fast delivery, I recommend.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 19/06/2022
Clear website, good descriptions. Quickly found what I was looking for. Simple, problem-free ordering process. Fast delivery. One part was unfortunately defective, reported by email and a replacement was sent the very next day. TipTop service. It couldn't be better.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 19/06/2022
Clear and easy to understand.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2022
Goods received within the announced timeframe; great product with the result I expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
My order arrived well and it was as described, I couldn't find exactly what I was looking for but it's not a big deal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2022
Perfect. Fast delivery.
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