The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
All reviews
O
Olivier L.
Rating: 4 out of 5
following a purchase from 16/04/2025
No problem, product and delivery date as expected. Delivery issue, the box was torn, and missing parts. Since I wasn't the one who received the package, I didn't make a fuss and managed, but if you need additional parts (fixing bracket), I advise you to order them separately as they are not packaged, just 'placed' in the box without any protection.
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Marc V.
Rating: 5 out of 5
following a purchase from 22/04/2025
In line with our expectations
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Dominique L.
Rating: 5 out of 5
following a purchase from 16/04/2025
Good product
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Christoph R.
Rating: 5 out of 5
following a purchase from 29/04/2025
Super satisfied. Ordering and delivery very good. Assembly super easy.
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Jacek B.
Rating: 5 out of 5
-
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Gã¼Nter R.
Rating: 5 out of 5
following a purchase from 04/05/2025
Everything is fine. Very fast delivery. Thank you
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Alexandre S.
Rating: 5 out of 5
following a purchase from 17/04/2025
All details are well explained and illustrated on the website. I was effectively advised, very friendly and professionally by phone regarding delivery options. The shipping by Mantion and delivery by DPD were extremely well executed, fast and punctual. Especially considering that the delivery took place the day before Easter! The packaging is impeccable.
It was a great pleasure to benefit from such service.
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Philippe H.
Rating: 5 out of 5
following a purchase from 24/04/2025
Product conforms to the order. Perfect
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Michel L.
Rating: 5 out of 5
following a purchase from 27/04/2025
easy to use and precise
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Gérard L.
Rating: 5 out of 5
following a purchase from 29/04/2025
Compliant with my request. Fast shipping
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Pierre P.
Rating: 5 out of 5
following a purchase from 24/04/2025
Excellent
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Alexandre D.
Rating: 5 out of 5
following a purchase from 27/04/2025
Very good experience.
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Enéour T.
Rating: 5 out of 5
following a purchase from 18/04/2025
Delivered on time and in good condition.
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Peter H.
Rating: 5 out of 5
following a purchase from 15/04/2025
Super delivery, worked great with the freight forwarder
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Jean-Gerard E.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very good site and very good explanations. Perfect packaging upon delivery
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Jeremy C.
Rating: 5 out of 5
following a purchase from 23/04/2025
Perfect
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F
Fabienne F.
Rating: 5 out of 5
following a purchase from 19/04/2025
Used to make wooden sliding doors for a shelter in the garden. Arrived quickly and perfectly packaged. Assembles well and the doors are easy to move.
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Gilles V.
Rating: 5 out of 5
following a purchase from 27/04/2025
Good products, fast and reliable delivery
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Emmanuel J.
Rating: 3 out of 5
following a purchase from 28/04/2025
Perfect material, great packaging, shipping time was perfect BUT unfortunately, the choice of DLS carrier... a mistake! I let you read the comment I left them via TrustPilot. Rated 1 out of 5 stars, 1 star is way too much! Delivery notice received by email the day before... so far so good. I block myself at home on the day and by late morning I see that my package is delivered! But I have nothing! No one, no call even though I had specified to call upon delivery by leaving my number! My site is blocked. The support tells me they are launching a search but that's it!!! Impossible to reach the delivery person. Of course, no sound, no image, I fall into oblivion! By miracle, the person who received it in my place managed to find my number and call me. In the end, I went to pick up my material, 1 hour drive for a delivery I paid for!!! Hats off to the incompetent DLS!
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H
Handy N.
Rating: 5 out of 5
following a purchase from 18/04/2025
Top fast delivery
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Thierry D.
Rating: 3 out of 5
following a purchase from 30/04/2025
great site and product, never disappointed, very efficient customer service but on the other hand, the delivery by DPD transport needs to be seriously reviewed, very delayed delivery, message next to the damaged product plate, in short, I decided to no longer order with these carriers
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Michel M.
Rating: 5 out of 5
following a purchase from 15/04/2025
No surprises, serious!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 01/05/2025
Compliant with the order but not yet installed
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Jacques H.
Rating: 4 out of 5
following a purchase from 25/04/2025
Perfect except for the delivery issue with Geodis
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Łukasz T.
Rating: 5 out of 5
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Bernd E.
Rating: 3 out of 5
following a purchase from 18/01/2025
Fast delivery
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Bertil S.
Rating: 5 out of 5
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Andrei Z.
Rating: 4 out of 5
following a purchase from 18/04/2025
Delivery was fast.
Response from SLID’UP by Mantion
Thank you for your feedback ! SLID'UP Team
P
Patrick B.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very good advice in advance. Product selection was therefore successful. Questions about assembly were answered reliably.
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Victor C.
Rating: 5 out of 5
following a purchase from 14/04/2025
Never disappointed with slidup
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Bruno A.
Rating: 5 out of 5
following a purchase from 15/04/2025
Very good quality and super service
Response from SLID’UP by Mantion
Hello, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our quality and service. Your feedback motivates us to continue delivering the best for our customers. We appreciate your support! Warm regards, SLID'UP Team
M
Manfred H.
Rating: 5 out of 5
following a purchase from 11/04/2024
Good and cheap
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Igor S.
Rating: 5 out of 5
following a purchase from 24/04/2025
Very good
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Oskar R.
Rating: 1 out of 5
following a purchase from 31/03/2024
Unfortunately does not respond to emails regarding a warranty case, therefore unfortunately paid the full purchase price twice.
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Response from SLID’UP by Mantion
Hello and thank you very much for your feedback. We are sorry to hear that you had problems with the response to your emails regarding your warranty case. Your concern is important to us, and we want to ensure that such experiences are not the norm. Therefore, we have internally reviewed your feedback to improve our service - but in fact, we found no message from you, and no call took place either. However, since we offer up to five years warranty on our products, an exchange would have been possible. Alternatively, we could have also found and resolved the reason for the issue together. Please contact us at mailto:[email protected] or Tel.02056-918388, so we can resolve this issue promptly. Thank you! We appreciate your patience in this matter and are always eager to find solutions. Best regards, your slidup.de team.
G
Gerald D.
Rating: 5 out of 5
following a purchase from 24/04/2025
Everything went perfectly!
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Ryszard D.
Rating: 5 out of 5
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Jan-Erik V.
Rating: 4 out of 5
following a purchase from 21/04/2025
Well done, sometimes the products are difficult to find.
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Frank S.
Rating: 5 out of 5
following a purchase from 22/04/2025
Very good goods. Super fast shipping.
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Gregory D.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very satisfied. Surprisingly quick shipping. Thanks
Response from SLID’UP by Mantion
Thank you for your nice feedback ! SLID'UP Team
C
Connor Y.
Rating: 3 out of 5
following a purchase from 14/04/2025
Second time using the product. The instructions could definitely be better.
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
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