The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
All reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2024
Livraison rapide et bien emballés
Response from SLID’UP by Mantion
Merci pour votre retour Regis ! L'équipe SLID'UP
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2024
My rail came in BENT from USPS in the cardboard tube and want a refund!!! How can I get my refund???
Response from SLID’UP by Mantion
Hello Dale, I am very sorry about that. I just sent you an email offering to send you a replacement track, free of charge of course. Let me know! SLID'UP Team
V
Vivier C.
Rating: 5 out of 5
following a purchase from 14/08/2024
Serious, punctuality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2024
delivered in no time! fast fast
Response from SLID’UP by Mantion
Thank you very much for your feedback Nicole! SLID'UP Team
N
Nicolas A.
Rating: 5 out of 5
following a purchase from 10/08/2024
Product as described, fast delivery.
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Jean-Luc C.
Rating: 4 out of 5
following a purchase from 07/08/2024
Communication with the term table can be confusing as dimension C is the table minus the roller shutter footprint.
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Patrick T.
Rating: 5 out of 5
following a purchase from 10/08/2024
Easy navigation, easy search, interesting prices. Fast and well-packaged delivery.
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Francois-Regis D.
Rating: 5 out of 5
following a purchase from 13/08/2024
No problem with the site.
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Erwan D.
Rating: 3 out of 5
following a purchase from 07/05/2024
Good, but I missed a -10% offer because it wasn't visible enough, so I take away 2 stars!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2024
good
Response from SLID’UP by Mantion
Thank you for your feedback Mike! SLID'UP Team
A
Amandine C.
Rating: 5 out of 5
following a purchase from 09/08/2024
Intuitive navigation on the site, very simple order to place.
Fast delivery.
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Virginie A.
Rating: 5 out of 5
following a purchase from 09/08/2024
Great
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Emile C.
Rating: 5 out of 5
following a purchase from 12/08/2024
The material is of good quality and well designed, equipped with 2 motors, the 6-second delay between the starting of the motors avoids adjustments of the 2 leaves. The motors are silent, the operation is smooth, without jolts and slows down at the end of the course. Excellent motorization. The technical support called before the purchase advised me on wired motorization to automate the shutters because the '433MHz home' radio protocol is not compatible with home automation boxes. Thanks to the technician for his competence and kindness, for communicating examples of diagrams and module references to automate the shutters. Easy assembly thanks to a fairly clear manual, the learning phase is very simple and quick. The automation was achieved thanks to the Bluetooth & Wifi 230V modules with dry contact relay output and works very well on the Tuya and Domoticz app.
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K
Karim Z.
Rating: 5 out of 5
following a purchase from 11/08/2024
Clear
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Kamel D.
Rating: 5 out of 5
following a purchase from 14/08/2024
Impeccable!
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Joelle L.
Rating: 5 out of 5
following a purchase from 10/08/2024
Order preparation on the site without problems, easy navigation. Very well packaged order. Very fast delivery. The lady from customer service on the phone is very available, friendly, accommodating. I recommend this site, this very serious manufacturer.
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Dominique B.
Rating: 5 out of 5
following a purchase from 10/08/2024
Delivery well done, good protection during transport, good quality of materials, the rest to see with the assembly. Assembly explanation a bit light.
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Eric D.
Rating: 5 out of 5
following a purchase from 12/08/2024
Fast delivery
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Isabelle D.
Rating: 5 out of 5
following a purchase from 09/08/2024
Perfect transaction, fast delivery
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Joao L.
Rating: 5 out of 5
following a purchase from 11/08/2024
Very good. Product as described, fast delivery. I recommend.
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Anthony L.
Rating: 5 out of 5
following a purchase from 12/08/2024
Perfect
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Aristide C.
Rating: 5 out of 5
following a purchase from 11/08/2024
Product as described, GLS delivery. No issues.
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Sylvain P.
Rating: 5 out of 5
following a purchase from 12/08/2024
Top-notch, fast and efficient delivery, impeccable quality material.
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Stéphanie S.
Rating: 4 out of 5
following a purchase from 10/08/2024
-
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Denis O.
Rating: 4 out of 5
following a purchase from 05/08/2024
Clear offer, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2024
Good product. Easy install. So far no issues
Response from SLID’UP by Mantion
Thank you very much for your feedback Russell! SLID'UP Team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2024
. Merci pour La livraison rapide et le produit juste parfait!
Response from SLID’UP by Mantion
Merci pour votre retour Lynne ! C'est très apprécié. L'équipe SLID'UP
J
Jean L.
Rating: 5 out of 5
following a purchase from 05/08/2024
Very fast service
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Emeric D.
Rating: 4 out of 5
following a purchase from 06/08/2024
Perfect, only downside: some fixing screws got lost in transit, I had to improvise with what I had to assemble everything.
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Pierre L.
Rating: 5 out of 5
following a purchase from 07/08/2024
Good advice over the phone to choose the right attachment for my roller shutters. Very fast delivery.
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Bernard T.
Rating: 5 out of 5
following a purchase from 30/07/2024
The delivery from the first carrier never arrived. I contacted SLID'UP who was very responsive and sent me a new package by changing the carrier within 48 hours.
Good quality products and good price. I recommend.
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B
Brahim R.
Rating: 5 out of 5
following a purchase from 05/08/2024
Nothing to report!
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C
Christopher D.
Rating: 5 out of 5
following a purchase from 03/08/2024
The site is simple and clear.
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Arnaud M.
Rating: 5 out of 5
following a purchase from 07/08/2024
Very good communication
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Guillaume B.
Rating: 5 out of 5
following a purchase from 05/08/2024
The product is great, fast shipping even in the middle of August.
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Rouzbeh R.
Rating: 5 out of 5
following a purchase from 07/08/2024
Order delivered on time, well packaged. Assembly instructions relatively clear. The online video helps clarify ambiguities.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2024
Excellent set and product. I called to clarify what was included and was clearly described what was included and options. The product is excellent and arrived earlier than expected. Incredible value.
Response from SLID’UP by Mantion
Thank you very much for your feedback Gregory! We appreciate it. SLID'UP Team
A
Arnaud D.
Rating: 5 out of 5
following a purchase from 07/08/2024
Product not yet installed.
Fast delivery and good explanation on the video, very good
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Yann F.
Rating: 5 out of 5
following a purchase from 07/08/2024
Good product, received very quickly
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Remigio Z.
Rating: 5 out of 5
following a purchase from 02/08/2024
Fast delivery. Attentive staff, good quality equipment
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