/10
★★★★★
based on 3310 reviews published
★★★★★
based on 3310 reviews published
Latest customer reviews
5
/5
★★★★★
Fast and neat. Impeccable service! We recommend it!
Aude D.
purchased on 06/12/2023
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5
/5
★★★★★
Snelle levering
Jacques R.
purchased on 13/12/2023
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5
/5
★★★★★
All right!
Perig M.
purchased on 11/12/2023
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4
/5
★★★★☆
Fast navigation on the site to find my liquid, fast delivery, no need to contact customer service, satisfied with my order, which met my expectations.
Olivier H.
purchased on 10/12/2023
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5
/5
★★★★★
Just perfect
Graziella S.
purchased on 07/12/2023
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Christophe F.
purchased on 08/12/2023
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Answer from Smok-it
Thank you Christophe for your opinion! Have a great evening and enjoy your vape!
1
/5
★☆☆☆☆
The chargers worked for 7-10 days. As Smok-it mentioned to me in their email "if you're not happy, don't order from us again" So, they lost a customer
Isabelle C.
purchased on 10/10/2023
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Answer from Smok-it
Madam, you are misrepresenting what we are saying. In fact, according to you, you feel you have been scammed on our site and we have advised you in this case not to order any more, because scamming and dissatisfaction are not the same thing.
5
/5
★★★★★
Efficient, attentive customer service
Axel A.
purchased on 26/11/2023
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Answer from Smok-it
Hello Axel, thank you for your review! We're glad you enjoyed your experience! Best regards,
5
/5
★★★★★
Everything is perfect and I wouldn't hesitate to recommend you, see you soon for other orders.
Christian F.
purchased on 06/12/2023
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Answer from Smok-it
Thank you Christian, and let's just say: See you soon for your next order! Have a nice day and good vape!
5
/5
★★★★★
Fast and accurate delivery. Thank you
Mp G.
purchased on 03/12/2023
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Answer from Smok-it
Thank you for your feedback! We wish you a very nice day!
5
/5
★★★★★
Very good, impeccable service
Michel D.
purchased on 03/12/2023
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Answer from Smok-it
Hello Michel! We're delighted to hear that! Have a good day and happy vaping!
4
/5
★★★★☆
Fast site navigation, equally fast delivery, no need to contact customer service, satisfied overall.
Olivier H.
purchased on 02/12/2023
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5
/5
★★★★★
As usual, excellent service and products. Very responsive customer service. A satisfied customer
Barbara M.
purchased on 25/11/2023
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5
/5
★★★★★
Great customer service, fast and secure shipping, I highly recommend it. Thank you!
Catherine J.
purchased on 02/12/2023
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1
/5
★☆☆☆☆
Request for delivery by colissimo we send by recorded delivery I'm still waiting ....commande the 02/12 the 08/12 still nothing even do not respond to emails
Nadia V.
purchased on 02/12/2023
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Answer from Smok-it
Hello, we have checked the delivery of your shipment and according to the tracking it was delivered today in the mailbox, your email reached us today at 8:08 am we reply at 11:41 am we can not do faster, the sending in letter followed with was made for your order because in term of speed according to the volume of the order that was more appropriate but not of problem if the next time you indicate to us in colissimo imperatively your choice will be respected, for information the order with was placed Saturday 2 and it with was treated and sent the 4 (not of sending Saturday and Sunday).
5
/5
★★★★★
Well received in a short time
Gilbert A.
purchased on 03/12/2023
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3
/5
★★★☆☆
I have not yet received the product
Dias B.
purchased on 01/12/2023
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5
/5
★★★★★
Always delivered on time, thanks SMOKIT
Patrick N.
purchased on 23/11/2023
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Answer from Smok-it
Thank you Patrick for sharing your opinion! Have a nice day!
5
/5
★★★★★
Not always easy to use
Daniela S.
purchased on 30/11/2023
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Answer from Smok-it
Hello Daniela, Thank you for your feedback. We always try to make life easier for our users when they browse our site. If you could let us know about any problems you encounter so that we can resolve them, we'd be very grateful. You can write to us at [email protected] or call us on 01 42 72 81 56. We look forward to hearing from you, and wish you a very pleasant day.
4
/5
★★★★☆
Very good choice, quality products. Just one reservation about the speed of shipment: an order from France destination France took a week (Thursday to Thursday) to arrive. Of course in eco mode. But I have orders from Germany that arrive in 4 days, eco mode.
Simon B.
purchased on 23/11/2023
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Answer from Smok-it
Hello Simon, Thank you for your feedback! We try to do our best with regards to shipping, and unfortunately at times orders can take longer due to supplier restocking. We hope your experience will be better next time! A very nice day to you!
5
/5
★★★★★
ALL CLEAR.
Laurence R.
purchased on 26/11/2023
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Answer from Smok-it
Thanks Laurence! Have a great day, and happy vaping!
4
/5
★★★★☆
Fast navigation on the site, fast delivery despite an error in the address, in fact it was 21/37 rue de stalingrad instead of staligrad but the delivery was corrected by the post office so it arrived at its destination quickly.
Olivier H.
purchased on 25/11/2023
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Answer from Smok-it
Thank you Olivier for your opinion! We'll make sure we don't make the same mistake again! Have a great day, and happy vaping!
5
/5
★★★★★
Perfect
Christiane L.
purchased on 26/11/2023
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Answer from Smok-it
Thank you Christiane! We're delighted! Have a great day and happy vaping!
5
/5
★★★★★
Perfect
Carine D.
purchased on 25/11/2023
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Answer from Smok-it
We are delighted Carine! Have a nice day !
5
/5
★★★★★
Never a problem
Raphael N.
purchased on 25/11/2023
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Answer from Smok-it
Thank you Raphael for sharing your experience! All the best,
5
/5
★★★★★
Very good overall
Georges G.
purchased on 26/11/2023
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Answer from Smok-it
Thank you Georges for sharing your thoughts on your experience! Have a good day, and happy vaping!
4
/5
★★★★☆
Fast navigation on the site, fast delivery despite problems with the post office, I didn't need to contact customer service, satisfied overall.
Olivier H.
purchased on 06/11/2023
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5
/5
★★★★★
All ok
Vladyslav S.
purchased on 22/11/2023
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Answer from Smok-it
Thank you very much Vladyslav! Have a great day !
5
/5
★★★★★
Fast navigation on the site, fast delivery, I didn't need to contact the service department, satisfied in general. Nice bottle with easy opening and the more you order the cheaper it is. Good value for money.
Olivier H.
purchased on 18/11/2023
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Answer from Smok-it
Thank you Olivier, we are delighted that you are able to take advantage of our sliding scale offers and that you appreciate our promotions! Best regards,
4
/5
★★★★☆
The only thing that really disappointed me is that I placed my order on 6/11 I paid 4.90 € to be delivered in 3 days, but it was posted that 13/11 is 1 week after my order that I received in 10 days instead of 3 days! I find this unacceptable!
Laetitia F.
purchased on 06/11/2023
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Answer from Smok-it
Hello Laetitia, Thank you for your comment, and we're sorry that your experience with us was not optimal. To clarify a few points, unfortunately we were affected by a delay in a supplier's order following a reorganization of postal collection that was imposed on us, as well as the public holiday that impacted the post office and its shipments. We hope this experience won't prevent you from trying again with us in the future! By the way, postage (4.90€) is free on purchases of 30€ or more! Wishing you a very good day Laetitia, and I hope to see you next time. Happy Vape!