Customer reviews of Smok-it

G

geoffrey L.

Rating: 5 out of 5

Published on 15/01/2024 à 17h09 following a purchase from 09/01/2024

Super fast

Translated reviews

M

margaux B.

Rating: 5 out of 5

Published on 13/01/2024 à 10h48 following a purchase from 29/12/2023

Very good

Translated reviews

W

We-Print B.

Rating: 5 out of 5

Published on 09/01/2024 à 17h17 following a purchase from 04/01/2024

TOP service!

Translated reviews

P

Pascal G.

Rating: 4 out of 5

Published on 08/01/2024 à 20h29 following a purchase from 02/01/2024

Very good packaging

Translated reviews

G

Gregory C.

Rating: 4 out of 5

Published on 05/01/2024 à 09h21 following a purchase from 30/12/2023

Always well served, well informed! In short, a competent team!

Translated reviews

L

Luc G.

Rating: 5 out of 5

Published on 04/01/2024 à 09h45 following a purchase from 21/12/2023

Easy website. Fast shipping

Translated reviews

O

Olivier H.

Rating: 5 out of 5

Published on 02/01/2024 à 11h52 following a purchase from 28/12/2023

Fast navigation on the site to find my liquid and fast delivery. no need to contact customer service. very satisfied with my order and ultra fast delivery, i recommend the smok-it site.

Translated reviews

D

Dennis D.

Rating: 5 out of 5

Published on 31/12/2023 à 15h22 following a purchase from 26/12/2023

-

Translated reviews

J

Jean-luc P.

Rating: 5 out of 5

Published on 29/12/2023 à 11h38 following a purchase from 15/12/2023

great service, site to recommend

Translated reviews

Q

Qasim A.

Rating: 5 out of 5

Published on 28/12/2023 à 11h12 following a purchase from 13/12/2023

Super super

Translated reviews

J

Jane L.

Rating: 5 out of 5

Published on 27/12/2023 à 15h58 following a purchase from 22/12/2023

Never ever disappointed. Super friendly team. Thanks again.

Translated reviews

J

Jean-luc P.

Rating: 5 out of 5

Published on 24/12/2023 à 13h10 following a purchase from 19/12/2023

as always, impeccable service

Translated reviews

O

Olivier H.

Rating: 5 out of 5

Published on 24/12/2023 à 12h20 following a purchase from 19/12/2023

Fast navigation on the site to find the liquid, very fast delivery, no need to contact customer service. Overall satisfied with smok-it, which I recommend.

Translated reviews

A

Aude D.

Rating: 5 out of 5

Published on 20/12/2023 à 09h55 following a purchase from 06/12/2023

Fast and neat. Impeccable service! We recommend it!

Translated reviews

J

jacques R.

Rating: 5 out of 5

Published on 18/12/2023 à 15h06 following a purchase from 13/12/2023

Snelle levering

Translated reviews

P

Perig M.

Rating: 5 out of 5

Published on 16/12/2023 à 18h52 following a purchase from 11/12/2023

All right!

Translated reviews

O

Olivier H.

Rating: 4 out of 5

Published on 16/12/2023 à 10h24 following a purchase from 10/12/2023

Fast navigation on the site to find my liquid, fast delivery, no need to contact customer service, satisfied with my order, which met my expectations.

Translated reviews

G

GRAZIELLA S.

Rating: 5 out of 5

Published on 14/12/2023 à 08h11 following a purchase from 07/12/2023

Just perfect

Translated reviews

C

Christophe F.

Rating: 5 out of 5

Published on 13/12/2023 à 12h55 following a purchase from 08/12/2023

Very good, impeccable service, careful and attentive. I recommend it!

Translated reviews

Response from Smok-it Published on 13/12/2023

Thank you Christophe for your opinion! Have a great evening and enjoy your vape!

I

isabelle C.

Rating: 1 out of 5

Published on 12/12/2023 à 08h16 following a purchase from 10/10/2023

The chargers worked for 7-10 days. As Smok-it mentioned to me in their email "if you're not happy, don't order from us again" So, they lost a customer

Translated reviews

Response from Smok-it Published on 12/12/2023

Madam, you are misrepresenting what we are saying. In fact, according to you, you feel you have been scammed on our site and we have advised you in this case not to order any more, because scamming and dissatisfaction are not the same thing.

A

Axel A.

Rating: 5 out of 5

Published on 11/12/2023 à 22h44 following a purchase from 26/11/2023

Efficient, attentive customer service

Translated reviews

Response from Smok-it Published on 12/12/2023

Hello Axel, thank you for your review! We're glad you enjoyed your experience! Best regards,

C

Christian F.

Rating: 5 out of 5

Published on 11/12/2023 à 20h07 following a purchase from 06/12/2023

Everything is perfect and I wouldn't hesitate to recommend you, see you soon for other orders.

Translated reviews

Response from Smok-it Published on 12/12/2023

Thank you Christian, and let's just say: See you soon for your next order! Have a nice day and good vape!

M

MP G.

Rating: 5 out of 5

Published on 10/12/2023 à 21h39 following a purchase from 03/12/2023

Fast and accurate delivery. Thank you

Translated reviews

Response from Smok-it Published on 12/12/2023

Thank you for your feedback! We wish you a very nice day!

M

Michel D.

Rating: 5 out of 5

Published on 10/12/2023 à 20h57 following a purchase from 03/12/2023

Very good, impeccable service

Translated reviews

Response from Smok-it Published on 12/12/2023

Hello Michel! We're delighted to hear that! Have a good day and happy vaping!

O

Olivier H.

Rating: 4 out of 5

Published on 09/12/2023 à 12h03 following a purchase from 02/12/2023

Fast site navigation, equally fast delivery, no need to contact customer service, satisfied overall.

Translated reviews

B

Barbara M.

Rating: 5 out of 5

Published on 09/12/2023 à 11h40 following a purchase from 25/11/2023

As usual, excellent service and products. Very responsive customer service. A satisfied customer

Translated reviews

C

Catherine J.

Rating: 5 out of 5

Published on 08/12/2023 à 17h21 following a purchase from 02/12/2023

Great customer service, fast and secure shipping, I highly recommend it. Thank you!

Translated reviews

N

nadia V.

Rating: 1 out of 5

Published on 08/12/2023 à 10h56 following a purchase from 02/12/2023

request for delivery by colissimo we send by recorded delivery I'm still waiting ....commande the 02/12 the 08/12 still nothing even do not respond to emails

Translated reviews

Response from Smok-it Published on 08/12/2023

Hello, we have checked the delivery of your shipment and according to the tracking it was delivered today in the mailbox, your email reached us today at 8:08 am we reply at 11:41 am we can not do faster, the sending in letter followed with was made for your order because in term of speed according to the volume of the order that was more appropriate but not of problem if the next time you indicate to us in colissimo imperatively your choice will be respected, for information the order with was placed Saturday 2 and it with was treated and sent the 4 (not of sending Saturday and Sunday).

G

Gilbert A.

Rating: 5 out of 5

Published on 08/12/2023 à 08h32 following a purchase from 03/12/2023

Well received in a short time

Translated reviews

D

Dias B.

Rating: 3 out of 5

Published on 07/12/2023 à 17h10 following a purchase from 01/12/2023

I have not yet received the product

Translated reviews

P

Patrick N.

Rating: 5 out of 5

Published on 07/12/2023 à 10h22 following a purchase from 23/11/2023

Always delivered on time, thanks SMOKIT

Translated reviews

Response from Smok-it Published on 07/12/2023

Thank you Patrick for sharing your opinion! Have a nice day!

D

Daniela S.

Rating: 5 out of 5

Published on 07/12/2023 à 10h02 following a purchase from 30/11/2023

Not always easy to use

Translated reviews

Response from Smok-it Published on 07/12/2023

Hello Daniela, Thank you for your feedback. We always try to make life easier for our users when they browse our site. If you could let us know about any problems you encounter so that we can resolve them, we'd be very grateful. You can write to us at [email protected] or call us on 01 42 72 81 56. We look forward to hearing from you, and wish you a very pleasant day.

S

Simon B.

Rating: 4 out of 5

Published on 06/12/2023 à 03h58 following a purchase from 23/11/2023

Very good choice, quality products. Just one reservation about the speed of shipment: an order from France destination France took a week (Thursday to Thursday) to arrive. Of course in eco mode. But I have orders from Germany that arrive in 4 days, eco mode.

Translated reviews

Response from Smok-it Published on 07/12/2023

Hello Simon, Thank you for your feedback! We try to do our best with regards to shipping, and unfortunately at times orders can take longer due to supplier restocking. We hope your experience will be better next time! A very nice day to you!

L

Laurence R.

Rating: 5 out of 5

Published on 02/12/2023 à 12h10 following a purchase from 26/11/2023

ALL CLEAR.

Translated reviews

Response from Smok-it Published on 07/12/2023

Thanks Laurence! Have a great day, and happy vaping!

O

Olivier H.

Rating: 4 out of 5

Published on 02/12/2023 à 11h17 following a purchase from 25/11/2023

Fast navigation on the site, fast delivery despite an error in the address, in fact it was 21/37 rue de stalingrad instead of staligrad but the delivery was corrected by the post office so it arrived at its destination quickly.

Translated reviews

Response from Smok-it Published on 07/12/2023

Thank you Olivier for your opinion! We'll make sure we don't make the same mistake again! Have a great day, and happy vaping!

C

Christiane L.

Rating: 5 out of 5

Published on 02/12/2023 à 08h23 following a purchase from 26/11/2023

Perfect

Translated reviews

Response from Smok-it Published on 07/12/2023

Thank you Christiane! We're delighted! Have a great day and happy vaping!

C

Carine D.

Rating: 5 out of 5

Published on 01/12/2023 à 17h23 following a purchase from 25/11/2023

Perfect

Translated reviews

Response from Smok-it Published on 07/12/2023

We are delighted Carine! Have a nice day !

R

raphael N.

Rating: 5 out of 5

Published on 01/12/2023 à 16h24 following a purchase from 25/11/2023

Never a problem

Translated reviews

Response from Smok-it Published on 07/12/2023

Thank you Raphael for sharing your experience! All the best,

G

Georges G.

Rating: 5 out of 5

Published on 01/12/2023 à 14h06 following a purchase from 26/11/2023

Very good overall

Translated reviews

Response from Smok-it Published on 07/12/2023

Thank you Georges for sharing your thoughts on your experience! Have a good day, and happy vaping!

O

Olivier H.

Rating: 4 out of 5

Published on 30/11/2023 à 09h27 following a purchase from 06/11/2023

Fast navigation on the site, fast delivery despite problems with the post office, I didn't need to contact customer service, satisfied overall.

Translated reviews