/10
★★★★★
based on 3310 reviews published
★★★★★
based on 3310 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Delivery time too long.order placed on 11/10/2023 still not received.I have already posted a comment about the delivery time but the site has deleted it.
Carine D.
purchased on 11/10/2023
Translated review
Answer from Smok-it
Hello, we have contacted the post office concerning your shipment, following which the parcel has been found and is on its way. As of 17/10, it was sorted on the departure platform, despite the fact that the parcel has been with them since 12/10, Once the parcel has been delivered, it is taken care of by the carrier. Unfortunately, routing is one of the parameters of delivery that we cannot control at this time. Delays of more than 4 days for national deliveries concern barely 1 in 100 orders. Yours faithfully
5
/5
★★★★★
Perfect as usual!
Adrien C.
purchased on 10/10/2023
Translated review
5
/5
★★★★★
Orders on the site are always well processed and phone calls are made when there is a problem with a product.
Laurence G.
purchased on 10/10/2023
Translated review
5
/5
★★★★★
Thank you very much!
Philippe O.
purchased on 09/10/2023
Translated review
5
/5
★★★★★
Professionalism
Riccardo P.
purchased on 27/09/2023
Translated review
4
/5
★★★★☆
Fast navigation on the site to find my maily quid liquid, and fast delivery. No need to contact customer service.
Olivier H.
purchased on 05/10/2023
Translated review
5
/5
★★★★★
I recommend fast efficient
Gisele O.
purchased on 26/09/2023
Translated review
5
/5
★★★★★
Fast navigation on the smok it website, quick turnaround time to receive my tracked letter. No need to contact customer service, my order met my expectations.
Olivier H.
purchased on 26/09/2023
Translated review
5
/5
★★★★★
No problem
Raphael N.
purchased on 28/09/2023
Translated review
5
/5
★★★★★
Fast navigation on the site to find my maily quid liquid, and super fast delivery. No need to contact customer service. Nice, easy-to-open bottle and good product.
Olivier H.
purchased on 28/09/2023
Translated review
4
/5
★★★★☆
Ordered on Saturday and received on Friday.
Carine D.
purchased on 23/09/2023
Translated review
3
/5
★★★☆☆
For the second time, I didn't receive my parcel.
Cécile C.
purchased on 21/09/2023
Translated review
5
/5
★★★★★
The parcel arrived without surprise, with the right quantities and the right products ordered, and the packaging is almost totally eco-friendly. What more could you ask for?
Bruno B.
purchased on 18/09/2023
Translated review
5
/5
★★★★★
Very good and fast service, I will be back and highly recommend!!!! Thank you very much and sorry for not speaking French. Kind regards from the Netherlands
Acheteur Vérifié
purchased on 09/09/2023
Translated review
5
/5
★★★★★
Very good Site
Acheteur Vérifié
purchased on 12/09/2023
Translated review
5
/5
★★★★★
Impeccable and fast delivery
Acheteur Vérifié
purchased on 10/09/2023
Translated review
5
/5
★★★★★
Fast delivery, compliant products, very responsive seller, thank you!
Acheteur Vérifié
purchased on 08/09/2023
Translated review
5
/5
★★★★★
Top as always
Acheteur Vérifié
purchased on 31/08/2023
Translated review
4
/5
★★★★☆
Fast navigation on the smok it website, slow time to process my request, but fast delivery. No need to contact customer service, my order met my expectations.
Acheteur Vérifié
purchased on 07/09/2023
Translated review
5
/5
★★★★★
WELL WELL
Acheteur Vérifié
purchased on 03/09/2023
Translated review
2
/5
★★☆☆☆
1 filter arrived broken and unusable!
Very long wait and no communication regarding my order!! I will ask for a refund for my broken filter, but I would not recommend it right now!!!
Acheteur Vérifié
purchased on 26/08/2023
Translated review
5
/5
★★★★★
Happy customer from belgium
Acheteur Vérifié
purchased on 01/09/2023
Translated review
3
/5
★★★☆☆
Unfortunately they made a mistake in the delivery address so the package was returned to sender. I have received nothing. I've contacted them but no answer yet. I'm disappointed, it usually goes well.
Acheteur Vérifié
purchased on 30/08/2023
Translated review
5
/5
★★★★★
Very fast navigation on the site to find my product, very short time to receive my order, I did not need to contact the service. Order compliant.
Acheteur Vérifié
purchased on 31/08/2023
Translated review
5
/5
★★★★★
Fast navigation and processing of my request, and the order was compliant. I didn't need to contact the service department.
Acheteur Vérifié
purchased on 28/08/2023
Translated review
5
/5
★★★★★
Always impeccable
Acheteur Vérifié
purchased on 26/08/2023
Translated review
5
/5
★★★★★
TOP service!!!
Acheteur Vérifié
purchased on 24/08/2023
Translated review
5
/5
★★★★★
Easy navigation and product search. Choice and reasonable prices with a cumulative points system offering discounts on future orders...
Acheteur Vérifié
purchased on 17/08/2023
Translated review
5
/5
★★★★★
Fast and compliant
Acheteur Vérifié
purchased on 12/08/2023
Translated review
5
/5
★★★★★
Fast navigation on the site to find my favourite product, fast delivery and very satisfied with my order.
Acheteur Vérifié
purchased on 12/08/2023
Translated review