Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Super fast delivery and the products are not at for a very good quality.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
The navigation on the site is perfect, always a very good explanation of the product and its use, delivery on time. I highly recommend this site.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/12/2022
Long lead time for processing my liquid request and for delivery, but the order met my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
A great site I'm becoming a customer nothing to say excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Very good site, fast delivery, everything is perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
Order received quickly Product corresponds to the order Navigation on the site fairly easy but difficulty with payment
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2022
Meets my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2022
very good, impeccable service, careful and responsive, site I recommend without hesitation
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
I am very satisfied with the tracking of my order. The last remaining copy was apparently defective. I was informed before shipment. I was given two options: order another item or get my money back. I opted for the refund, which was processed very quickly. Thank you very much. Serious site where I will not hesitate to order again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
of course all the points
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
Very good site finds what I'm looking for, fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2022
I bought clearomizers, and half of them had defects, so trash.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2022
Easy navigation on the site and slow processing of my request, but in line with my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Delivery speed
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/11/2022
One week for delivery is far too long
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2022
Thank you very much
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Loyal to this shop. Never disappointed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Very convenient site, fast shipping.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/11/2022
I never received my order. Contacted, the post office confirms that the tracking letter was delivered to my box. So it was stolen. Next time, I'll pay for delivery with signature.
I can therefore not comment on this product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Fast, no problem, thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
Practice
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/11/2022
delivery too long
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Perfect order. Very serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2022
I found my product very easily on the smok it site, no need to search. I didn't have to deal with the customer service as my order arrived quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Top!!!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/11/2022
Medium
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2022
easy to find the products and satisfied fast order perfect delivery Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
deadlines respected order conformity never a problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
order conforms to delivery deadlines
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
Fast delivery never had a problem
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/11/2022
I haven't received anything yet Thank you for not harassing me (2 shipments from you) when the products haven't arrived.
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Response from Smok-it
Your shipment tracking shows an address problem, the message is: The address indicated on your shipment is incomplete or incorrect. We are in the process of correcting it to enable delivery.
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2022
Very good.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/11/2022
I've been waiting two weeks for my order and the website said it would take 48 to 72 hours. I'm very disappointed.
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Response from Smok-it
Your parcel left our warehouse the day after you placed your order. According to the history, the parcel is still on its way. The delivery time we announce is not the same for international deliveries as it is for deliveries to France. For your country, it normally takes between 3 and 8 days, excluding Saturdays, Sundays and public holidays.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Delivery in accordance with my order. However, there was a small problem with delivery: 7 days between my order and delivery...that's a bit long.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
perfectly received and identical to the order placed (except for 1 product that was not similar to Brody the black)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Order received very quickly and very efficient e-mail exchanges. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Satisfied and contact for quick info
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