9.2/10
★★★★★
based on 3396 reviews published

Latest customer reviews

5 /5
★★★★★

Top products and advice

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Acheteur Vérifié
purchased on 25/01/2022
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5 /5
★★★★★

Never any problems and fast delivery

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Acheteur Vérifié
purchased on 24/01/2022
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5 /5
★★★★★

Always very well packaged and fast delivery Thank you

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Acheteur Vérifié
purchased on 13/01/2022
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5 /5
★★★★★

Very good, this is the 2nd order, not yet started. Delivery this time fast, I am delighted!!! For "heavy smokers" as E-liquid taste tobacco savourea classic USA 16 MG. because I had trouble choosing, so I recommend the whole. Result -10 cigarettes in less than a month.

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Acheteur Vérifié
purchased on 23/01/2022
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4 /5
★★★★☆

Time-consuming processing of requests, but fast, accurate delivery

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Acheteur Vérifié
purchased on 21/01/2022
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1 /5
★☆☆☆☆

I did not receive my order

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Acheteur Vérifié
purchased on 20/01/2022
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5 /5
★★★★★

Delivery times very well respected top service!

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Acheteur Vérifié
purchased on 09/01/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 16/01/2022
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5 /5
★★★★★

First time ordering and not disappointed. Very good product for my part it was a cigarette. Very serious site and if there's a problem we call you back without any problem. I recommend this site. Everything works perfectly and was well packaged.

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Acheteur Vérifié
purchased on 13/01/2022
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5 /5
★★★★★

Always perfect

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Acheteur Vérifié
purchased on 13/01/2022
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5 /5
★★★★★

Good products

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Acheteur Vérifié
purchased on 10/01/2022
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5 /5
★★★★★

Serious, very fast shipping. Perfect.

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Acheteur Vérifié
purchased on 12/01/2022
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5 /5
★★★★★

Very good, as usual. Delivery time and products.

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Acheteur Vérifié
purchased on 13/01/2022
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5 /5
★★★★★

Fast honest I highly recommend

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Acheteur Vérifié
purchased on 10/01/2022
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5 /5
★★★★★

No worries

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Acheteur Vérifié
purchased on 08/01/2022
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4 /5
★★★★☆

Very good as usual. shipping costs are a bit high for international deliveries, too bad.

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Acheteur Vérifié
purchased on 08/01/2022
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5 /5
★★★★★

As usual, top notch. Big up for the salespeople and their patience!!!! Never disappointed

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Acheteur Vérifié
purchased on 21/12/2021
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4 /5
★★★★☆

Sending bottles of liquid in envelopes isn't great, but other than that it's fine.

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Acheteur Vérifié
purchased on 29/12/2021
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5 /5
★★★★★

Good and fast

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Acheteur Vérifié
purchased on 03/01/2022
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4 /5
★★★★☆

Well, delivery a bit long...

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Acheteur Vérifié
purchased on 02/01/2022
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1 /5
★☆☆☆☆

Very long delivery (5 days) and no communication

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Acheteur Vérifié
purchased on 31/12/2021
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Answer from Smok-it
Your order was placed on 31/12 in the afternoon, due to the end of the year the carriers were not working that day, so it was taken care of on Monday 03/01, the flow of orders having been very important at the end of the year this has caused a delay in the delivery of packages, unfortunately this has fallen on your package, and despite all our efforts on exceptional periods we can not deliver 100% of orders in 48H. Yours faithfully
5 /5
★★★★★

Very happy with the speed and good product not expensive

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Acheteur Vérifié
purchased on 31/12/2021
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5 /5
★★★★★

Delivery a little long but all products arrived safely

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Acheteur Vérifié
purchased on 29/12/2021
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5 /5
★★★★★

Very satisfied with my order, fast delivery

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Acheteur Vérifié
purchased on 23/12/2021
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5 /5
★★★★★

Complete order

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Acheteur Vérifié
purchased on 30/12/2021
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1 /5
★☆☆☆☆

I ordered 10 bottles. My account has been debited but the product is no longer available. So I was given a voucher which I don't know what to do with. I contacted customer service who told me to send an e-mail. Still no answer. Please help

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Acheteur Vérifié
purchased on 29/12/2021
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Answer from Smok-it
Hello, sir, the orders are validated from the moment there is a banking authorization in order to debit the sum of the order, in your case we warned you that the products following the validation of the order were not available following an error of stock and we indicated to you that if you wanted other liquid in replacement that it was feasible, We have not had any response from you to cancel the order in order to obtain a refund, which is why the payment has been maintained, asking you for a refund today and not a credit note to be used, we take note of your request. Yours faithfully
1 /5
★☆☆☆☆

I have placed an order. My account is debited and then I get an email: product unavailable. I'd like a refund but no reply from smok-it. Now I have a voucher for over 150€ for a store that no longer carries the item I use.

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Acheteur Vérifié
purchased on 29/12/2021
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Answer from Smok-it
Hello, sir, the orders are validated from the moment there is a banking authorization in order to debit the sum of the order, in your case we warned you that the products following the validation of the order were not available following an error of stock and we indicated to you that if you wanted other liquid in replacement that it was feasible, We have not had any response from you to cancel the order in order to obtain a refund, which is why the payment has been maintained, asking you for a refund today and not a credit note to be used, we take note of your request. Yours faithfully
5 /5
★★★★★

It's a pity the sweets and the card with the products delivered are no longer available.

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Acheteur Vérifié
purchased on 30/12/2021
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5 /5
★★★★★

Package received promptly. The right part number. Thanks to the fast and efficient team

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Acheteur Vérifié
purchased on 28/12/2021
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5 /5
★★★★★

Thank you, very fast delivery, well packaged and impeccable products. See you soon. Laurent

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Acheteur Vérifié
purchased on 27/12/2021
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5 /5
★★★★★

Received quickly after first order. Product conforms to specifications, packaging is clean and solid. I will continue to use this site.

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Acheteur Vérifié
purchased on 23/12/2021
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5 /5
★★★★★

Well

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Acheteur Vérifié
purchased on 22/11/2021
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1 /5
★☆☆☆☆

One product is missing Please check

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Acheteur Vérifié
purchased on 23/12/2021
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Answer from Smok-it
Hello, indeed the freezy grapes is missing, this product is out of stock, would you like another liquid to replace it?
5 /5
★★★★★

Even better and faster with colissimo shipping! Also, trusted site: warn if items are missing and refund.

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Acheteur Vérifié
purchased on 23/12/2021
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1 /5
★☆☆☆☆

Order not yet received

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Acheteur Vérifié
purchased on 21/12/2021
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Answer from Smok-it
Hello, when you click on the tracking of your shipment there is the following message: Your shipment could not be delivered, it will be made available at the post office. You can also choose a re-delivery date of your choice. You will need to contact your post office to find out what happened to your shipment that day.
3 /5
★★★☆☆

Filter options don't work very well

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Acheteur Vérifié
purchased on 20/12/2021
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5 /5
★★★★★

Fast and compliant I recommend without hesitation

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Acheteur Vérifié
purchased on 21/12/2021
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5 /5
★★★★★

Fast delivery, very satisfied

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Acheteur Vérifié
purchased on 19/12/2021
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5 /5
★★★★★

Delivery took a little time due to a stock shortage but I was contacted by phone to let me know.

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Acheteur Vérifié
purchased on 18/12/2021
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4 /5
★★★★☆

Good service order received on time

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Acheteur Vérifié
purchased on 19/12/2021
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