Latest customer reviews

1 /5

★☆☆☆☆

I ordered 10 bottles. My account has been debited but the product is no longer available. So I was given a voucher which I don't know what to do with. I contacted customer service who told me to send an e-mail. Still no answer. Please help

Acheteur Vérifié

05/01/2022 at 21h49

purchased on 29/12/2021

Translated review

Answer from Smok-it

08/01/2022

Hello, sir, the orders are validated from the moment there is a banking authorization in order to debit the sum of the order, in your case we warned you that the products following the validation of the order were not available following an error of stock and we indicated to you that if you wanted other liquid in replacement that it was feasible, We have not had any response from you to cancel the order in order to obtain a refund, which is why the payment has been maintained, asking you for a refund today and not a credit note to be used, we take note of your request. Yours faithfully

1 /5

★☆☆☆☆

I have placed an order. My account is debited and then I get an email: product unavailable. I'd like a refund but no reply from smok-it. Now I have a voucher for over 150€ for a store that no longer carries the item I use.

Acheteur Vérifié

05/01/2022 at 21h46

purchased on 29/12/2021

Translated review

Answer from Smok-it

08/01/2022

Hello, sir, the orders are validated from the moment there is a banking authorization in order to debit the sum of the order, in your case we warned you that the products following the validation of the order were not available following an error of stock and we indicated to you that if you wanted other liquid in replacement that it was feasible, We have not had any response from you to cancel the order in order to obtain a refund, which is why the payment has been maintained, asking you for a refund today and not a credit note to be used, we take note of your request. Yours faithfully

5 /5

★★★★★

It's a pity the sweets and the card with the products delivered are no longer available.

Acheteur Vérifié

05/01/2022 at 19h08

purchased on 30/12/2021

Translated review

5 /5

★★★★★

Package received promptly. The right part number. Thanks to the fast and efficient team

Acheteur Vérifié

02/01/2022 at 16h04

purchased on 28/12/2021

Translated review

5 /5

★★★★★

Thank you, very fast delivery, well packaged and impeccable products. See you soon. Laurent

Acheteur Vérifié

01/01/2022 at 21h14

purchased on 27/12/2021

Translated review

5 /5

★★★★★

Received quickly after first order. Product conforms to specifications, packaging is clean and solid. I will continue to use this site.

Acheteur Vérifié

30/12/2021 at 13h16

purchased on 23/12/2021

Translated review

5 /5

★★★★★

Well

Acheteur Vérifié

29/12/2021 at 20h28

purchased on 22/11/2021

Translated review

1 /5

★☆☆☆☆

One product is missing Please check

Acheteur Vérifié

28/12/2021 at 17h18

purchased on 23/12/2021

Translated review

Answer from Smok-it

29/12/2021

Hello, indeed the freezy grapes is missing, this product is out of stock, would you like another liquid to replace it?

5 /5

★★★★★

Even better and faster with colissimo shipping! Also, trusted site: warn if items are missing and refund.

Acheteur Vérifié

28/12/2021 at 15h17

purchased on 23/12/2021

Translated review

1 /5

★☆☆☆☆

Order not yet received

Acheteur Vérifié

27/12/2021 at 17h22

purchased on 21/12/2021

Translated review

Answer from Smok-it

27/12/2021

Hello, when you click on the tracking of your shipment there is the following message: Your shipment could not be delivered, it will be made available at the post office. You can also choose a re-delivery date of your choice. You will need to contact your post office to find out what happened to your shipment that day.

3 /5

★★★☆☆

Filter options don't work very well

Acheteur Vérifié

27/12/2021 at 09h37

purchased on 20/12/2021

Translated review

5 /5

★★★★★

Fast and compliant I recommend without hesitation

Acheteur Vérifié

26/12/2021 at 11h45

purchased on 21/12/2021

Translated review

5 /5

★★★★★

Fast delivery, very satisfied

Acheteur Vérifié

25/12/2021 at 19h34

purchased on 19/12/2021

Translated review

5 /5

★★★★★

Delivery took a little time due to a stock shortage but I was contacted by phone to let me know.

Acheteur Vérifié

24/12/2021 at 17h23

purchased on 18/12/2021

Translated review

4 /5

★★★★☆

Good service order received on time

Acheteur Vérifié

24/12/2021 at 12h11

purchased on 19/12/2021

Translated review

5 /5

★★★★★

Perfect

Acheteur Vérifié

22/12/2021 at 21h14

purchased on 16/12/2021

Translated review

5 /5

★★★★★

Only positive remarks Seriousness from the order to the delivery I received what I had ordered A big thank you to you.

Acheteur Vérifié

22/12/2021 at 17h02

purchased on 16/12/2021

Translated review

4 /5

★★★★☆

Simple and fast with discounts ok i recommend this site and smok it

Acheteur Vérifié

22/12/2021 at 13h51

purchased on 17/12/2021

Translated review

5 /5

★★★★★

Fast delivery, quality products

Acheteur Vérifié

22/12/2021 at 09h15

purchased on 16/12/2021

Translated review

5 /5

★★★★★

Very good, fast delivery.

Acheteur Vérifié

21/12/2021 at 17h56

purchased on 16/12/2021

Translated review

4 /5

★★★★☆

Well

Acheteur Vérifié

21/12/2021 at 16h17

purchased on 16/12/2021

Translated review

5 /5

★★★★★

Meets my expectations, just a little delay due to the post office.

Acheteur Vérifié

21/12/2021 at 15h33

purchased on 13/12/2021

Translated review

5 /5

★★★★★

Perfect as usual

Acheteur Vérifié

19/12/2021 at 13h42

purchased on 13/12/2021

Translated review

5 /5

★★★★★

EVERYTHING WAS FINE

Acheteur Vérifié

18/12/2021 at 14h56

purchased on 13/12/2021

Translated review

4 /5

★★★★☆

Fine

Acheteur Vérifié

18/12/2021 at 12h11

purchased on 13/12/2021

Translated review

5 /5

★★★★★

Super site, I highly recommend

Acheteur Vérifié

17/12/2021 at 17h15

purchased on 12/12/2021

Translated review

5 /5

★★★★★

Perfect fast delivery. Thank you

Acheteur Vérifié

17/12/2021 at 07h58

purchased on 03/12/2021

Translated review

5 /5

★★★★★

Fast

Acheteur Vérifié

16/12/2021 at 16h28

purchased on 11/12/2021

Translated review

4 /5

★★★★☆

Great site but too bad there's no info on flavour dosage.

Acheteur Vérifié

14/12/2021 at 17h09

purchased on 09/12/2021

Translated review

5 /5

★★★★★

Good

Acheteur Vérifié

11/12/2021 at 16h20

purchased on 06/12/2021

Translated review

5 /5

★★★★★

Responsive and fast. Perfect

Acheteur Vérifié

11/12/2021 at 07h17

purchased on 27/11/2021

Translated review

4 /5

★★★★☆

Fast and efficient

Acheteur Vérifié

11/12/2021 at 04h18

purchased on 27/11/2021

Translated review

5 /5

★★★★★

Sorry for the inconvenience. Perfect service and responsive after-sales service!

Acheteur Vérifié

08/12/2021 at 14h23

purchased on 27/11/2021

Translated review

5 /5

★★★★★

I seriously recommend

Acheteur Vérifié

07/12/2021 at 21h18

purchased on 02/12/2021

Translated review

5 /5

★★★★★

Always very good site very serious, competitive prices, friendly sellers, recommend

Acheteur Vérifié

07/12/2021 at 20h08

purchased on 30/11/2021

Translated review

4 /5

★★★★☆

Very good overall fast and efficient

Acheteur Vérifié

06/12/2021 at 15h28

purchased on 01/12/2021

Translated review

1 /5

★☆☆☆☆

I still haven't received my order!

Acheteur Vérifié

05/12/2021 at 18h01

purchased on 28/11/2021

Translated review

Answer from Smok-it

06/12/2021

Hello, your order is scheduled for delivery today, with black friday carriers have been clogged with packages so deliveries have taken a little delay on the routing. Best regards.

5 /5

★★★★★

Still as effective as ever, good product

Acheteur Vérifié

05/12/2021 at 11h43

purchased on 21/11/2021

Translated review

5 /5

★★★★★

Order conformed and arrived on time

Acheteur Vérifié

05/12/2021 at 08h35

purchased on 28/11/2021

Translated review

5 /5

★★★★★

Very well received as always

Acheteur Vérifié

02/12/2021 at 05h25

purchased on 26/11/2021

Translated review

Company name	S.D.I
Address	57bis avenue de la motte picquet 57bis avenue de la motte picquet 75015 Paris
Phone	01 42 72 81 56
Email	[email protected]
Company number	S.D.I
Website	https://www.smok-it.com/