9.2/10
★★★★★
based on 3396 reviews published

Latest customer reviews

5 /5
★★★★★

Top store. Very responsive to emails and phone calls. The choice is there and much cheaper than in some stores. Fast delivery, even during this period of confinement when everything is slow.

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Acheteur Vérifié
purchased on 11/04/2020
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5 /5
★★★★★

Satisfied with order tracking

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

Very good, suitable packaging, site to be recommended

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Acheteur Vérifié
purchased on 04/04/2020
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5 /5
★★★★★

Very good perfect

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Acheteur Vérifié
purchased on 10/04/2020
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1 /5
★☆☆☆☆

Item ordered on March 8 and never received. However, I ordered items from nearby boutiques and received them on Thursday. Their only response, wait but my credit card has been debited. I want my money back as soon as possible. I think I've been cheated and lost the amount on my credit card.

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Acheteur Vérifié
purchased on 08/04/2020
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Answer from Smok-it
Hello, sir, we have already explained during our previous exchanges that your order has been sent, it is normal that your credit card is debited otherwise there would have been no sale at that time, we are not thieves as you imply in your message, a claim with the carrier has been initiated today, if it confirms the loss of the package then we will proceed with the cancellation of the sale and refund you.
5 /5
★★★★★

Perfect, I was even contacted by phone to see if it was possible to send me another color of item, as the one ordered was no longer available...!

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

Very wide choice of products at interesting prices - you've won a customer!

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Acheteur Vérifié
purchased on 14/04/2020
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5 /5
★★★★★

Clear information and fast delivery

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Acheteur Vérifié
purchased on 11/04/2020
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5 /5
★★★★★

Practical and responsive site. top

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Acheteur Vérifié
purchased on 16/04/2020
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5 /5
★★★★★

Product easily found on the website

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Acheteur Vérifié
purchased on 10/04/2020
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5 /5
★★★★★

Top customer service, quick response even on weekends. Order shipped quickly. It took a long time to arrive but they are not responsible. Overall, I'm very satisfied! I recommend them!

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Acheteur Vérifié
purchased on 28/03/2020
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5 /5
★★★★★

Very good, it's a pity that the postal services aren't more inspired by your responsiveness.

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Acheteur Vérifié
purchased on 31/03/2020
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5 /5
★★★★★

Good store with honest prices

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Acheteur Vérifié
purchased on 15/04/2020
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5 /5
★★★★★

As usual very satisfied

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Acheteur Vérifié
purchased on 09/04/2020
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5 /5
★★★★★

Nothing to complain about. Order delivered as expected and if there is any problem we are notified by phone Thank you to the entire team smok-it

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Acheteur Vérifié
purchased on 13/04/2020
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5 /5
★★★★★

Excellent and fast

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Acheteur Vérifié
purchased on 30/03/2020
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5 /5
★★★★★

As usual fast shipping quality products unbeatable prices. I'm very satisfied and highly recommend it.

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Acheteur Vérifié
purchased on 04/04/2020
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5 /5
★★★★★

Nikel

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Acheteur Vérifié
purchased on 01/04/2020
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5 /5
★★★★★

Very good product. Only delivery a little long because of the coronavirus but it is forgivable, because I sent an email to mention this problem and I was answered very quickly. The box which contained the tastes and my material was totally adapted so no waste for the planet. 5 stars well deserved.

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Acheteur Vérifié
purchased on 27/03/2020
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4 /5
★★★★☆

A little disappointed with the "perfume". I had ordered the same as before (transparent color) and the one I received is "orange" and I don't like the taste.... Otherwise, arrived quickly and very well packaged

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Acheteur Vérifié
purchased on 26/03/2020
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5 /5
★★★★★

Perfect customer service!

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Acheteur Vérifié
purchased on 10/04/2020
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5 /5
★★★★★

All is ok

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Acheteur Vérifié
purchased on 26/03/2020
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4 /5
★★★★☆

Well frankly the choice of products is top notch. After ordering it took a long time but the store is absolutely not to blame. Very happy with my purchases I think I will become loyal to this store in relation to the choice it offers. Thank you smok it.

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Acheteur Vérifié
purchased on 21/03/2020
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5 /5
★★★★★

Order placed and completed the same day and received

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Acheteur Vérifié
purchased on 02/04/2020
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5 /5
★★★★★

Cheap, fast shipping despite the circumstances, nothing to complain about!

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Acheteur Vérifié
purchased on 24/03/2020
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5 /5
★★★★★

Fast and accurate service, nothing to say

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Acheteur Vérifié
purchased on 06/04/2020
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5 /5
★★★★★

Very good, delivery as agreed

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Acheteur Vérifié
purchased on 21/03/2020
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5 /5
★★★★★

2nd time I've ordered and nothing to say, same day dispatch, compliant products and the little extra gift is always a pleasure.

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Acheteur Vérifié
purchased on 24/03/2020
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5 /5
★★★★★

Always great service and choice! Perfect in fact. Thank you

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Acheteur Vérifié
purchased on 14/03/2020
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5 /5
★★★★★

Very good site

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Acheteur Vérifié
purchased on 04/04/2020
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5 /5
★★★★★

Very clear site

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Acheteur Vérifié
purchased on 03/04/2020
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5 /5
★★★★★

Very efficient, fast, reliable and professional, with verification during the lockdown period that the relay point is open. Well done

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Acheteur Vérifié
purchased on 17/03/2020
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4 /5
★★★★☆

Very simple

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Acheteur Vérifié
purchased on 02/04/2020
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5 /5
★★★★★

Despite the postal problems linked to covid 19, smok-it does its utmost. really great

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Acheteur Vérifié
purchased on 24/03/2020
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5 /5
★★★★★

Good value for money and quick response, even during this period of confinement.

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Acheteur Vérifié
purchased on 24/03/2020
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5 /5
★★★★★

Very professional. No unpleasant surprises. Highly recommend

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Acheteur Vérifié
purchased on 01/04/2020
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4 /5
★★★★☆

Products as expected. Delivery a little long.

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Acheteur Vérifié
purchased on 24/03/2020
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5 /5
★★★★★

2nd order on my account and still as satisfied. And always a small gift of 10ml of liquid. Thanks to the team. I advise everyone to order here.

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Acheteur Vérifié
purchased on 20/03/2020
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5 /5
★★★★★

Fast delivery, even in these confined spaces. Bonus candy 🙂

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Acheteur Vérifié
purchased on 24/03/2020
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5 /5
★★★★★

I ordered easily

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Acheteur Vérifié
purchased on 30/03/2020
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