/10
★★★★★
based on 3312 reviews published
★★★★★
based on 3312 reviews published
Latest customer reviews
5
/5
★★★★★
Very good product very serious seller and very fast in sending the order and fast delivery I recommend
Acheteur Vérifié
purchased on 19/11/2020
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5
/5
★★★★★
Order shipped quickly and well received.
Acheteur Vérifié
purchased on 18/11/2020
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5
/5
★★★★★
Very well
Acheteur Vérifié
purchased on 18/11/2020
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4
/5
★★★★☆
The products are ok, I only gave 4 stars because I received the wrong machine, I asked for the vape pen nord 22 and I received the vape pen 22, the battery doesn't last even 3 hours and the liquid spells all the time for the airflow system.
Acheteur Vérifié
purchased on 16/11/2020
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5
/5
★★★★★
Very fast delivery. Serious company!
Acheteur Vérifié
purchased on 17/11/2020
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5
/5
★★★★★
Fast
Acheteur Vérifié
purchased on 15/11/2020
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5
/5
★★★★★
Perfect! Delivery on time and on schedule.
Acheteur Vérifié
purchased on 15/11/2020
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1
/5
★☆☆☆☆
You put on sale products that you do not have in stock, refund me!
Acheteur Vérifié
purchased on 13/11/2020
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Answer from Smok-it
Sir, we informed you that the product you ordered was available but not in the right rate you requested, the stock we have but not in the right declination, stock errors happen, you do not want a different rate we understand and do not worry you will be refunded the amount of your order. Best regards.
5
/5
★★★★★
Quantity discounts, fast delivery
Acheteur Vérifié
purchased on 13/11/2020
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5
/5
★★★★★
Very well
Acheteur Vérifié
purchased on 12/11/2020
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5
/5
★★★★★
As usual, fast and as ordered.
Acheteur Vérifié
purchased on 12/11/2020
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5
/5
★★★★★
Good, fast follow-up I recommend
Acheteur Vérifié
purchased on 05/11/2020
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5
/5
★★★★★
It was in the mail. It was super easy without having to wait for someone to deliver it. Thank you!
Acheteur Vérifié
purchased on 11/11/2020
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4
/5
★★★★☆
Order well received, thank you for the gift vial
Acheteur Vérifié
purchased on 08/11/2020
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5
/5
★★★★★
Efficiency, speed, wide choice of products
Acheteur Vérifié
purchased on 01/11/2020
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2
/5
★★☆☆☆
"2/3 day delivery" more than a week's wait, let's go over it because of the covid. i had ordered 3 flavours, one of them wasn't the right one, but a different flavour doesn't bother me just that it was 3mg nicotine instead of 20mg so GOOD that's a problem. i know i could have sent it back but considering how long i waited to receive it...
Acheteur Vérifié
purchased on 05/11/2020
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Answer from Smok-it
Madam, we have just checked your order, and it turns out that the vial you received in 3mg is a gift, and not a liquid in exchange for the fruizee spring break, in fact the latter was not sent to you because on the product sheet we indicated that it was 18mg nicotine salt but in fact this product is 18mg standard, following this error, a credit will be generated on your account.
5
/5
★★★★★
Great service, fast delivery
Acheteur Vérifié
purchased on 01/11/2020
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2
/5
★★☆☆☆
Very disappointed, I received my 3 packs in 10mg nicotine when I had ordered in 20mg.
Acheteur Vérifié
purchased on 09/11/2020
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Answer from Smok-it
Hello, we are sorry for this error, we can make you the exchange, we send you a return coupon colissimo to return us the products not conform. Cordially.
1
/5
★☆☆☆☆
Too bad we can't give 0 because it's everything my order at smoke it deserves, pitiful service Order made on Thursday with delivery by chronopost before 1pm, received the order a week later when indicated on the site delivery 48 to 72h, the first two days the order did not move I sent a message no response forced to call on Monday to know that my order was still not gone no excuses nothing normal what I am assured that my order will leave the same day number of chronopost to support but again bullshit I call back Tuesday not pleasant person on the phone who blames chronopost, my order really left that Tuesday evening no respect for customers first and last order chee them site to flee!!
Acheteur Vérifié
purchased on 05/11/2020
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Answer from Smok-it
Madam, we understand your disappointment but we assure you that the order was indeed given to the carrier on Monday and not Tuesday, with the influx of orders carriers have more difficulty than usual to meet deadlines, following that we must respond to all requests by phone or mail due to delays generated, the person who spoke to you on the phone was wrong to get upset but with the current period it may happen that the exchanges are a little abrupt and for that we apologize. Sorry not to see you again and good vape.
5
/5
★★★★★
A very serious and responsive site. I recommend it!
Acheteur Vérifié
purchased on 08/11/2020
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5
/5
★★★★★
Always perfect, as usual fast delivery, very well packaged product
Acheteur Vérifié
purchased on 07/11/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 06/11/2020
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5
/5
★★★★★
Despite an error in my order, since I didn't receive the right electronic cigarette...the responsiveness with which the problem was solved is much more important in my opinion. I am very satisfied with the solutions offered and the kindness shown towards me! I think it's essential to have a support team on the phone, looking for and finding a solution within 30 minutes - well done!
Acheteur Vérifié
purchased on 02/11/2020
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5
/5
★★★★★
Very satisfied with the site, the advice given when I had questions, and the products.
Acheteur Vérifié
purchased on 04/11/2020
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5
/5
★★★★★
Really cheap and top quality! I've been a smoker for over 3 years and thanks to smoke it I've made the switch to electronic cigarettes very easily.
Acheteur Vérifié
purchased on 04/11/2020
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5
/5
★★★★★
Very good service...listening to the customer...
Acheteur Vérifié
purchased on 04/11/2020
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5
/5
★★★★★
Deadline met Good quality of service
Acheteur Vérifié
purchased on 05/11/2020
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5
/5
★★★★★
Fast service
Acheteur Vérifié
purchased on 03/11/2020
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5
/5
★★★★★
Very good.
Acheteur Vérifié
purchased on 02/11/2020
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5
/5
★★★★★
Reliable and serious site. Deadlines met and good quality products.
Acheteur Vérifié
purchased on 23/10/2020
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