Reviews Smok-it

Too bad you don't follow up more on the products for your customers
Obliges to go elsewhere

I have repeatedly sent you unanswered emails about the fact that there have been no more 5mg or 9mg blond tobacco cartomizers for at least six months now.
I find it very distressing not to reply to these customers

Sincerely

Correct

I find that shipments are more artisanal than professional and I am very disappointed that many e liquids are sent with short or even very short expiration dates.
In summary, my feeling is: lack of seriousness.

I received my e-liquids on 25/09 and half of the products have an expiry date of 10/2015. I find this totally unacceptable. I've been ordering from this site for over a year now, but I don't think I'll be recommending it for a long time.

I called for reasons of quantities delivered..30 ordered...... 13 delivered
no answer.....
no stock for disposables
some disposables don't work
since 2 years not too much problem
correct product
jean paul fenayon

I can't say that I'm satisfied with your commitment
I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it
Best regards

Liquid leaking into the pouch

The cigarette doesn't work. Although I followed the instructions step by step

Hello, I'm not satisfied with the merchandise, it doesn't work. I've sent you an e-mail but no reply, although I've always been satisfied.

Customer service does not reply to emails about our orders. Colissimo paid but no tracking number

A slightly mixed review, as I received a bottle of Eliquid that leaked in its packaging, perhaps during transport...

Product in stock on the site but not in store.

Error on the address given to the carrier, the parcel was addressed to Chenay instead of Chey, fortunately the letter carriers know us in the small towns.

Lousy customer service because they don't answer the phone. Mixed up about a delivery I should have received today.

-positive: interesting loyalty points .
-negative:
.too many stock-outs .
.telephone contact now impossible .


it seems that the quality of the site is deteriorating .

Product nikel on cons zero delivery it took 1 week to receive 4 bottles colissimo € 5, 90. A max letter would have been enough, it's a shame about the delivery, I'm disappointed.

The delivery time is excessive and does not correspond to what you promise.
I still have not received the order of April 8, 2015.