/10
★★★★★
based on 3310 reviews published
★★★★★
based on 3310 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Not too bad, but some errors on the site and some liquid vials not filled!
Acheteur Vérifié
purchased on 19/09/2017
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3
/5
★★★☆☆
The speed with which the order is dispatched leaves much to be desired.
Acheteur Vérifié
purchased on 03/09/2017
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3
/5
★★★☆☆
Rather long shipping time but I like the product arrives anyway
Acheteur Vérifié
purchased on 07/08/2017
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3
/5
★★★☆☆
Fine
Acheteur Vérifié
purchased on 07/07/2017
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3
/5
★★★☆☆
Received after 4/5 days, electronic cigarette not working and no response from customer service...
Acheteur Vérifié
purchased on 22/07/2017
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3
/5
★★★☆☆
Delivery time is average
Acheteur Vérifié
purchased on 15/07/2017
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2
/5
★★☆☆☆
Received an Eliquide 50ml already opened, very disappointing.
Acheteur Vérifié
purchased on 30/05/2017
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Answer from Smok-it
If you are not satisfied, you can return the item by contacting our team at the following address: [email protected]. Thank you for your return.
3
/5
★★★☆☆
Not very well the electronic cigarette leaks.
Acheteur Vérifié
purchased on 29/05/2017
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Answer from Smok-it
To date, we have not encountered any problems with this product. If you have screwed in the resistor correctly, please contact our team at [email protected].
3
/5
★★★☆☆
Potable
Acheteur Vérifié
purchased on 28/04/2017
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3
/5
★★★☆☆
Only snag! I waited a week for the product to arrive instead of the 3 days advertised on the site.
Acheteur Vérifié
purchased on 25/03/2017
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3
/5
★★★☆☆
Poor stock management - one of the products is available online but not in store - replacement product offered (which is a plus). If you want to order a specific product - it is better to call the store to confirm availability, or go to the store yourself.
Acheteur Vérifié
purchased on 29/01/2017
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2
/5
★★☆☆☆
Fine
Acheteur Vérifié
purchased on 22/12/2016
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3
/5
★★★☆☆
Despite the goodwill of the manager I am not satisfied with the management of my orders . no or little stock Information ok pleasant contact .
Acheteur Vérifié
purchased on 23/11/2016
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3
/5
★★★☆☆
For my part not well enough explained on product details
Acheteur Vérifié
purchased on 01/11/2016
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3
/5
★★★☆☆
Super efficient delivery. Unfortunately the price is higher than in the stores where I go. The aim being to save money by stopping smoking, it is not profitable in my case. The display of prices excluding VAT is phishing. Otherwise, once again, an effective site.
Acheteur Vérifié
purchased on 21/06/2016
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2
/5
★★☆☆☆
Very disappointed for this order of e-liquids because when opening the box delivered, it was all soaked with liquid because a glass bottle of 30 ml (tik tak juice) had emptied during transport ... result 1 bottle lost and all the others quite greasy and sticky!
Acheteur Vérifié
purchased on 16/06/2016
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3
/5
★★★☆☆
The site should have told me that I needed the clearomizer, so I'm obliged to recommend the product for my order to be complete, whereas for the battery it told me so.
Acheteur Vérifié
purchased on 17/06/2016
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3
/5
★★★☆☆
Delivery too long.
Acheteur Vérifié
purchased on 26/03/2016
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3
/5
★★★☆☆
Fast and accurate delivery. Nevertheless, the quality of some products (eliquid) are very poor while others are perfect ...
Acheteur Vérifié
purchased on 03/02/2016
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3
/5
★★★☆☆
Too bad you don't follow up more on the products for your customers
Obliges to go elsewhere
Obliges to go elsewhere
Acheteur Vérifié
purchased on 03/02/2016
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3
/5
★★★☆☆
I have repeatedly sent you unanswered emails about the fact that there have been no more 5mg or 9mg blond tobacco cartomizers for at least six months now.
I find it very distressing not to reply to these customers
Sincerely
I find it very distressing not to reply to these customers
Sincerely
Acheteur Vérifié
purchased on 17/01/2016
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3
/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 13/01/2016
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2
/5
★★☆☆☆
I find that shipments are more artisanal than professional and I am very disappointed that many e liquids are sent with short or even very short expiration dates.
In summary, my feeling is: lack of seriousness.
In summary, my feeling is: lack of seriousness.
Acheteur Vérifié
purchased on 12/10/2015
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3
/5
★★★☆☆
I received my e-liquids on 25/09 and half of the products have an expiry date of 10/2015. I find this totally unacceptable. I've been ordering from this site for over a year now, but I don't think I'll be recommending it for a long time.
Acheteur Vérifié
purchased on 29/09/2015
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3
/5
★★★☆☆
I called for reasons of quantities delivered..30 ordered...... 13 delivered
no answer.....
no stock for disposables
some disposables don't work
since 2 years not too much problem
correct product
jean paul fenayon
no answer.....
no stock for disposables
some disposables don't work
since 2 years not too much problem
correct product
jean paul fenayon
Acheteur Vérifié
purchased on 11/09/2015
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2
/5
★★☆☆☆
I can't say that I'm satisfied with your commitment
I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it
Best regards
I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it
Best regards
Acheteur Vérifié
purchased on 10/09/2015
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2
/5
★★☆☆☆
Liquid leaking into the pouch
Acheteur Vérifié
purchased on 02/09/2015
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3
/5
★★★☆☆
The cigarette doesn't work. Although I followed the instructions step by step
Acheteur Vérifié
purchased on 23/08/2015
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2
/5
★★☆☆☆
Hello, I'm not satisfied with the merchandise, it doesn't work. I've sent you an e-mail but no reply, although I've always been satisfied.
Acheteur Vérifié
purchased on 15/08/2015
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2
/5
★★☆☆☆
Customer service does not reply to emails about our orders. Colissimo paid but no tracking number
Acheteur Vérifié
purchased on 29/07/2015
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