/10
★★★★★
based on 3344 reviews published
★★★★★
based on 3344 reviews published
Latest customer reviews
5
/5
★★★★★
Containment or not ... Smok-it always answers seriously.
Acheteur Vérifié
purchased on 18/04/2020
Translated review
5
/5
★★★★★
Fast, intact and complete delivery.
Acheteur Vérifié
purchased on 15/04/2020
Translated review
5
/5
★★★★★
Fast, complete delivery. Practical in these times of confinement
Acheteur Vérifié
purchased on 23/04/2020
Translated review
5
/5
★★★★★
Fast delivery, order arrived in 48 hours despite the confinement.
Acheteur Vérifié
purchased on 22/04/2020
Translated review
1
/5
★☆☆☆☆
Nothing received to date !!!!
Acheteur Vérifié
purchased on 20/04/2020
Translated review
Answer from Smok-it
Hello, your delivery is scheduled for Monday 27/04.
5
/5
★★★★★
Order received as expected, products and packaging in line with my expectations. Very professional, I recommend
Acheteur Vérifié
purchased on 22/04/2020
Translated review
5
/5
★★★★★
Perfect, fast delivery.
Acheteur Vérifié
purchased on 19/04/2020
Translated review
5
/5
★★★★★
Order placed and received perfectly within 3 days, fast!
Acheteur Vérifié
purchased on 20/04/2020
Translated review
5
/5
★★★★★
Fast and complete!
Acheteur Vérifié
purchased on 21/04/2020
Translated review
5
/5
★★★★★
Perfect! Fast and neat
Acheteur Vérifié
purchased on 20/04/2020
Translated review
2
/5
★★☆☆☆
Delivery time not respected at all, I ordered 4 times on 2 other cam sites and the product was delivered the next day or even 3 days later. Now, it's been 3 days, and still no tracking number, no news... I contacted support and got a very brief reply of just a few words that didn't really explain the situation. I understand that with this health crisis it's harder, but in this case, warn the customer of a possible delay and don't leave him waiting with nothing... at least that's what I was taught in business management / and sales a few years ago.
Acheteur Vérifié
purchased on 21/04/2020
Translated review
Answer from Smok-it
Hello, you sent us a message at 19:48, our team being understaffed we can not respond to all messages in a timely manner, and you will understand that at present they are very numerous, we told you this morning at 9:56 that your order was leaving today, The situation, as you must know, is complicated when it comes to delivery times, and allow me to express my doubts about a delivery time of less than 3 days for Belgium for standard shipment, excluding chronopost, UPS or other express carriers. Delivery times of 2 to 3 days are for metropolitan France as a general rule, but this is an average delivery time (excluding periods of confinement), and is not guaranteed.
5
/5
★★★★★
Fast even in times of confinement. Thank you very much.
Acheteur Vérifié
purchased on 20/04/2020
Translated review
5
/5
★★★★★
Received quickly and without leaks
Acheteur Vérifié
purchased on 19/04/2020
Translated review
5
/5
★★★★★
No problem
Acheteur Vérifié
purchased on 18/04/2020
Translated review
5
/5
★★★★★
Nothing to say thank you again for the quick dispatch of the order.
Acheteur Vérifié
purchased on 19/04/2020
Translated review
5
/5
★★★★★
Everything went according to plan
Acheteur Vérifié
purchased on 19/04/2020
Translated review
5
/5
★★★★★
Perfect, I recommend, very fast delivery +++++
Acheteur Vérifié
purchased on 19/04/2020
Translated review
5
/5
★★★★★
Perfect, order arrived quickly
Acheteur Vérifié
purchased on 16/04/2020
Translated review
4
/5
★★★★☆
Fast delivery despite the circumstances,
Acheteur Vérifié
purchased on 02/04/2020
Translated review
5
/5
★★★★★
As requested
Acheteur Vérifié
purchased on 11/04/2020
Translated review
5
/5
★★★★★
Perfect material
Acheteur Vérifié
purchased on 04/04/2020
Translated review
3
/5
★★★☆☆
A missing eliquid and an error on another product. A solution had to be found.
Acheteur Vérifié
purchased on 23/03/2020
Translated review
5
/5
★★★★★
Very clear site navigation.
Satisfied with products received.
Acheteur Vérifié
purchased on 28/03/2020
Translated review
5
/5
★★★★★
Fast and efficient
Acheteur Vérifié
purchased on 13/04/2020
Translated review
5
/5
★★★★★
Serious site and very responsive customer service! Thank you Smoke-it!
Acheteur Vérifié
purchased on 31/03/2020
Translated review
5
/5
★★★★★
As ordered and received very quickly!
Acheteur Vérifié
purchased on 13/04/2020
Translated review
5
/5
★★★★★
Delivery received promptly thank you
Acheteur Vérifié
purchased on 12/04/2020
Translated review
5
/5
★★★★★
Top-notch store
Acheteur Vérifié
purchased on 05/04/2020
Translated review
5
/5
★★★★★
Top store. Very responsive to emails and phone calls. The choice is there and much cheaper than in some stores. Fast delivery, even during this period of confinement when everything is slow.
Acheteur Vérifié
purchased on 11/04/2020
Translated review
5
/5
★★★★★
Satisfied with order tracking
Acheteur Vérifié
purchased on 09/04/2020
Translated review