/10
★★★★★
based on 3310 reviews published
★★★★★
based on 3310 reviews published
Latest customer reviews
5
/5
★★★★★
Fast and careful
Francois M.
purchased on 19/06/2024
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5
/5
★★★★★
Always impeccable for a long time
Raphael N.
purchased on 27/06/2024
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend! Fast navigation on the site and very fast delivery very very good
Olivier H.
purchased on 27/06/2024
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5
/5
★★★★★
Products conform and delivered promptly. Just a shame that the choice in 10mg is very very limited.
Erik D.
purchased on 16/06/2024
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5
/5
★★★★★
Excellent service
Andrew S.
purchased on 15/06/2024
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5
/5
★★★★★
Still very good.
Jane L.
purchased on 20/06/2024
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5
/5
★★★★★
Very fast delivery thanks for the free gift
Garry C.
purchased on 20/06/2024
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3
/5
★★★☆☆
Fast navigation on the site to find my neutral blond tobacco flavour liquid, slow processing of my request (I had to call smok-it again to get them to send me the order.) No need to contact customer service. Fast delivery all in one day.
Olivier H.
purchased on 17/06/2024
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5
/5
★★★★★
Top, order arrived in a week. All ok as ordered
Thierry M.
purchased on 18/06/2024
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5
/5
★★★★★
Fast delivery, I recommend
Valérie L.
purchased on 18/06/2024
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5
/5
★★★★★
Prima service snelle levering
Patrick G.
purchased on 14/06/2024
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5
/5
★★★★★
I have placed many orders and always receive the same quality of service.
Cabes M.
purchased on 13/06/2024
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5
/5
★★★★★
VERY GOOD IMPECCABLE SERVICE CAREFUL AND ATTENTIVE. I RECOMMEND
Carole B.
purchased on 03/06/2024
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3
/5
★★★☆☆
The nicotine dosages were not respected. My 10mg products were delivered in 20mg. If Smok it doesn't have the products, don't display them when ordering.
Erik D.
purchased on 31/05/2024
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5
/5
★★★★★
Top as usual!
Maud M.
purchased on 08/06/2024
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5
/5
★★★★★
Tolle Ware, schneller Versand, voll guter Geruch
Nedime W.
purchased on 06/06/2024
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5
/5
★★★★★
The service was good and very fast, ten points for that.
Matti H.
purchased on 06/06/2024
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4
/5
★★★★☆
Fast navigation on the site to find the product Fast delivery despite the fact that I had requested a parcel and it arrived as a tracked letter Good overall
Olivier H.
purchased on 06/06/2024
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5
/5
★★★★★
A very complete site. Fast shipping. Very good.
Mickaëla F.
purchased on 03/06/2024
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5
/5
★★★★★
Schnelle Lieferung. Netter Kontakt. Qualitativ hochwertige Wäre.
Peter F.
purchased on 24/05/2024
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5
/5
★★★★★
Efficient customer service, order received promptly.
Sam Y.
purchased on 30/05/2024
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5
/5
★★★★★
Good product selection at a good price
Stéphanie G.
purchased on 28/05/2024
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5
/5
★★★★★
Always at the top!
Anthony D.
purchased on 29/05/2024
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it! Fast processing and next day delivery. I am very satisfied.
Olivier H.
purchased on 30/05/2024
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5
/5
★★★★★
Reliable site with attractive rates and fast, top-notch delivery.
Nicolas D.
purchased on 30/05/2024
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5
/5
★★★★★
All very good!
Jhonny S.
purchased on 28/05/2024
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5
/5
★★★★★
Fast international delivery
David L.
purchased on 02/05/2024
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2
/5
★★☆☆☆
1/ Expensive 2/ Delivery times not respected as the order was only prepared after 48 hours. 3/ Unprofessional parcel, poorly packed, no protection for contents, cardboard box bulging, products were packed inside. 4/ Parcel with several shocks and damaged products. (5/ Expensive and no quality service (see above) and no goodies, sweets or free products to thank for a large order. In short, little chance of seeing me again... 6/ Bonus dissatisfaction: impossible to send a complaint from my mobile via the site form. Captcha error but no Captcha control offered. 7/ Waiting for after-sales service to return faulty products.
Yann C.
purchased on 28/05/2024
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Answer from Smok-it
Hello, We're sorry that your shopping experience on our site didn't live up to your expectations. As far as prices are concerned, you received a 10% discount on your entire basket and an additional 10% loyalty discount to use on your next purchase, it's true that we're 24 hours and not 48 hours late on delivery times. Your order was validated at the end of the day, so it was taken into account the next day and not the same day, due to a high volume of orders at that time, We're surprised that the packaging wasn't compliant, as most of the products are protected by a box. Unfortunately, once the parcel has been handed over to the carrier, it goes through the sorting center, the delivery drivers and the relay point, which means that the handling of the parcel can sometimes be rough, but we can assure you that it left our premises in good condition. After-sales service has sent you a returns slip so that you can exchange the faulty products.
5
/5
★★★★★
Prima service snelle levering
Patrick G.
purchased on 25/05/2024
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5
/5
★★★★★
Prima service snelle levering
Patrick G.
purchased on 25/05/2024
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