Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 508 published reviews
5 2 791 80% 4 383 11% 3 149 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2017
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2017
Deadlines met. Very friendly sellers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2017
Reliable site Conforming delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2017
Very well quickly received in store friendly salespeople
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2017
Very good quality/price ratio Fast delivery Good order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2017
delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2017
Very good, the only problem when ordering is that there are bugs, so you choose home delivery and often it's delivered to the store. The problem is quickly solved, but it's annoying.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2017
Very good order tracking and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2017
Fast service. Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very good and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
no worries.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2017
Online order available in the store within the hour. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2017
ras.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
Fast, efficient. Very good product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
Simply perfect in terms of choice and delivery time. Package received 48 hours after my order. The packaging was also of high quality. The only small drawback is that I had a bottle of e-liquid that doesn't close properly and consequently leaked during transport, resulting in a loss of about 1/4 of the bottle.
For this reason I didn't give it 5*.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2017
Poor stock management - one of the products is available online but not in store - replacement product offered (which is a plus). If you want to order a specific product - it is better to call the store to confirm availability, or go to the store yourself.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
ras.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Efficiency, speed, professional advice. I highly recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Very good site and listens to customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Fast and efficient!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2017
Well-stocked and fast. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2017
fast, compliant delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
Correct and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
Delivered very quickly but too bad a bottle leaked in the parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Nothing to say, just impeccable!
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2017
Stock not up to date But replacement of missing products with agreement very good reception of the order good description of the products I will repeat my orders on this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2017
Impeccable delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
fast shipping and well-packaged order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2016
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
très rapide car je demeure au canada
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/12/2016
I did not receive the entire order
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Response from Smok-it
Hello, we have checked your order preparation, and it turns out that we have sent it whole, is your tracking letter has been delivered without it being opened by the post office? Sincerely.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
Very good site, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
very convenient site easy to navigate , for all .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2016
Good to very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2016
GOOD TO VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2016
Fast delivery and well-packaged parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2016
Thank you very much for the speed of delivery and the quality of the products.
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