/10
★★★★★
based on 3310 reviews published
★★★★★
based on 3310 reviews published
Latest customer reviews
5
/5
★★★★★
Rien na re fire parfait tres bon site
Acheteur Vérifié
purchased on 11/05/2019
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5
/5
★★★★★
I like the product and the delivery is fast.
Acheteur Vérifié
purchased on 13/05/2019
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5
/5
★★★★★
Easy to use
Acheteur Vérifié
purchased on 14/05/2019
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5
/5
★★★★★
Perfect, very satisfied, fast delivery with always a small gift, I recommend it without hesitation, thank you.
Acheteur Vérifié
purchased on 07/05/2019
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5
/5
★★★★★
Easy and simple
Acheteur Vérifié
purchased on 12/05/2019
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5
/5
★★★★★
Bienbien
Acheteur Vérifié
purchased on 09/05/2019
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5
/5
★★★★★
I am very satisfied, both with the product and the very fast delivery. Thank you.
Acheteur Vérifié
purchased on 09/05/2019
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5
/5
★★★★★
Order shipped the same day, received within a week, plus it's the only site where I find this liquid. Bravo
Acheteur Vérifié
purchased on 05/05/2019
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5
/5
★★★★★
Order received in perfect time
Acheteur Vérifié
purchased on 06/05/2019
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5
/5
★★★★★
Seller to recommend, fast delivery, which is not the case with the post office.
Acheteur Vérifié
purchased on 06/05/2019
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5
/5
★★★★★
Excellent site!
Acheteur Vérifié
purchased on 06/05/2019
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5
/5
★★★★★
Perfect!!
Acheteur Vérifié
purchased on 01/05/2019
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5
/5
★★★★★
Always satisfied. Orders arrive very quickly and without error.
Acheteur Vérifié
purchased on 02/05/2019
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5
/5
★★★★★
Order received quickly, small gifts appreciated. Very good liquid. I will recommend it without any worries.
Acheteur Vérifié
purchased on 27/04/2019
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2
/5
★★☆☆☆
I received the order today but 3 of 4 falcons spilled about 1/4 of its contents on the trip... the package smelled very good on delivery... too bad! Everything was soaked!
Acheteur Vérifié
purchased on 29/04/2019
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Answer from Smok-it
Hello, we've taken note of your feedback. Our bottles are inspected before any order is dispatched, precisely to make sure they're not leaking. However, as soon as we hand them over to the carrier, we don't check the handling of the package, because if the package falls or is thrown around, as can unfortunately happen, the bottles' seal may be less effective.
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 03/05/2019
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5
/5
★★★★★
Super plus little gifts in the box super super super
Acheteur Vérifié
purchased on 23/04/2019
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5
/5
★★★★★
Thanks for the gift with delivery
Acheteur Vérifié
purchased on 29/04/2019
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5
/5
★★★★★
Excellent fast compliant very reasonable shipping +++++
Acheteur Vérifié
purchased on 28/04/2019
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5
/5
★★★★★
Super fast
Acheteur Vérifié
purchased on 28/04/2019
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5
/5
★★★★★
Fast delivery, impeccable transaction, very competitive price, I recommend this site.
Acheteur Vérifié
purchased on 28/04/2019
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1
/5
★☆☆☆☆
1st opinion refused...but I haven't said everything for my order of 10/04. Lack of professionalism but rather of reactivity, despite my various requests. A damaged battery (during transport perhaps) - and don't forget the recipient's address error on the part of the site. Fortunately I know the letter carrier, who recognized my name. The battery was returned after receiving a return slip within 3 (working) days of the complaint (16/04). A replacement battery was sent under ......5 days after complaints (on 18/04) what a waste of time and trust...of professionalism and therefore of reactivity! with this waste of time, I was able to use my new box after 15 days after my initial order; picked up on 25/04 because tracked shipment and that the carrier did not want to ring at my home but asks me to recover in post office (do not forget the very accessible schedules of these post offices!). It's worth noting that people have a job, but they're not smart enough... However, it's not for lack of sending several emails and asking not to be penalized. I see I've been listened to!
Acheteur Vérifié
purchased on 10/04/2019
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Answer from Smok-it
Hello, yes indeed the first review was not accepted because there was inappropriate content, you accuse us of not being responsive what is more not to be professional out we reacted as soon as you contacted us about your battery deteriorated, a message from you at 10:43 on 13/04 and a first exchange from us at 11:21 the same date, On 15/04 we sent you a return slip for the damaged battery. We cannot systematically return a product following this type of dispute unless we have the assurance that the original product will be sent back to us.
As we explained to you in a previous exchange, we have no control over parcel delivery. Handling, delivery times and delivery depend on the post office, and if the letter carrier didn't want to ring your doorbell, we can't be held responsible. In fact, the only mistake we can admit is that there was an error in the address noted on the first shipment. This is called human error and we are sorry for it. Best regards.
As we explained to you in a previous exchange, we have no control over parcel delivery. Handling, delivery times and delivery depend on the post office, and if the letter carrier didn't want to ring your doorbell, we can't be held responsible. In fact, the only mistake we can admit is that there was an error in the address noted on the first shipment. This is called human error and we are sorry for it. Best regards.
5
/5
★★★★★
Fast delivery. Always well packaged. Matches order every time.
Acheteur Vérifié
purchased on 26/04/2019
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5
/5
★★★★★
Very good site, very responsive
Acheteur Vérifié
purchased on 24/04/2019
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5
/5
★★★★★
Received in less than 4 days, very good product thanks Smok-it
Acheteur Vérifié
purchased on 20/04/2019
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 11/04/2019
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5
/5
★★★★★
Nothing to report. All OK.
Acheteur Vérifié
purchased on 05/04/2019
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5
/5
★★★★★
Quality of service doesn't deteriorate with time! And always a little gift to make you happy.
Acheteur Vérifié
purchased on 07/04/2019
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4
/5
★★★★☆
Fast delivery but packaging a little light and damaged on receipt.
Acheteur Vérifié
purchased on 15/04/2019
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5
/5
★★★★★
Perfect thanks
Acheteur Vérifié
purchased on 12/04/2019
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