9.2/10
★★★★★
based on 3419 reviews published

Latest customer reviews

5 /5
★★★★★

Listening to the customer
Express orders and excellent customer service

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Acheteur Vérifié
purchased on 15/09/2015
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5 /5
★★★★★

Tjrs parfais rien a redire rapide fiable serviable je recommande fortement smok it

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Acheteur Vérifié
purchased on 13/09/2015
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4 /5
★★★★☆

Fast delivery, satisfactory product, no worries

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Acheteur Vérifié
purchased on 11/09/2015
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3 /5
★★★☆☆

I called for reasons of quantities delivered..30 ordered...... 13 delivered
no answer.....
no stock for disposables
some disposables don't work
since 2 years not too much problem
correct product
jean paul fenayon

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Acheteur Vérifié
purchased on 11/09/2015
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4 /5
★★★★☆

I can't evaluate 2 orders I placed, one of which was 3 weeks ago and still hasn't been sent
no message left
no reply to email or tel.

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Acheteur Vérifié
purchased on 11/09/2015
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5 /5
★★★★★

CLEAR

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Acheteur Vérifié
purchased on 11/09/2015
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2 /5
★★☆☆☆

I can't say that I'm satisfied with your commitment
I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it
Best regards

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Acheteur Vérifié
purchased on 10/09/2015
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5 /5
★★★★★

Very satisfied, because you took the trouble to call me to adjust my order of e-liquid
thank you

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Acheteur Vérifié
purchased on 03/09/2015
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5 /5
★★★★★

Very good. Thank you

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Acheteur Vérifié
purchased on 02/09/2015
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2 /5
★★☆☆☆

Liquid leaking into the pouch

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Acheteur Vérifié
purchased on 02/09/2015
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3 /5
★★★☆☆

The cigarette doesn't work. Although I followed the instructions step by step

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Acheteur Vérifié
purchased on 23/08/2015
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2 /5
★★☆☆☆

Hello, I'm not satisfied with the merchandise, it doesn't work. I've sent you an e-mail but no reply, although I've always been satisfied.

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Acheteur Vérifié
purchased on 15/08/2015
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5 /5
★★★★★

Everything went very well, very fast delivery. Perfect for me.

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Acheteur Vérifié
purchased on 14/08/2015
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5 /5
★★★★★

Quality product and fast delivery. TB.

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Acheteur Vérifié
purchased on 13/08/2015
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5 /5
★★★★★

Another order where we are completely satisfied fast customer service super attent just my meche qu are out of stock but was notified by phone thank you also for the sample I highly recommend smok it

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Acheteur Vérifié
purchased on 13/08/2015
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5 /5
★★★★★

Delivered in 24h... nothing to complain about, very good products.
I recommend this site.

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Acheteur Vérifié
purchased on 11/08/2015
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4 /5
★★★★☆

Good, but too many products unavailable for several months.

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Acheteur Vérifié
purchased on 06/08/2015
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1 /5
★☆☆☆☆

Impossible to contact them either by mail or phone, my order stagnant I think I can massoir on my 66euro. Order on 22/07

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Acheteur Vérifié
purchased on 04/08/2015
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2 /5
★★☆☆☆

Customer service does not reply to emails about our orders. Colissimo paid but no tracking number

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Acheteur Vérifié
purchased on 29/07/2015
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5 /5
★★★★★

Very fast delivery and product as described.

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Acheteur Vérifié
purchased on 29/07/2015
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5 /5
★★★★★

We hope you will follow this product ....

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Acheteur Vérifié
purchased on 25/07/2015
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5 /5
★★★★★

Hello, Yes, very satisfied with the service
However, I would like to inform you that I was a customer at the store located rue lafayette Paris 9
And that the staff never warned me that the store was closing its doors permanently, having purchased and deposited an electronic cigarette for repair, I am still not in possession of it.
Thank you for telling me the procedure to follow to recover it.

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Acheteur Vérifié
purchased on 23/07/2015
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4 /5
★★★★☆

CLEAR

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Acheteur Vérifié
purchased on 23/07/2015
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1 /5
★☆☆☆☆

(Defective product e-cigat disposable) despite my complaint by mail I have received no return
Very very disappointed

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Acheteur Vérifié
purchased on 21/07/2015
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5 /5
★★★★★

Mega super happy received my order quickly and as a bonus got a very nice gift thank you smok it I highly recommend SMOK IT they are super and listen to their customers

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Acheteur Vérifié
purchased on 15/07/2015
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1 /5
★☆☆☆☆

Very good

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Acheteur Vérifié
purchased on 07/07/2015
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4 /5
★★★★☆

Very fast delivery and very well packaged product.

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Acheteur Vérifié
purchased on 02/07/2015
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5 /5
★★★★★

Totally satisfied

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Acheteur Vérifié
purchased on 02/07/2015
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1 /5
★☆☆☆☆

You can't give a mark of 0 otherwise I would have done it. Order placed last Sunday, shipped since Monday according to them... No parcel number associated and no return following my
requests via the form and chat.
Parcel not received to date and I had to buy a charger in store because delivery is so long
To flee

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Acheteur Vérifié
purchased on 01/07/2015
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5 /5
★★★★★

Very serious site. Fast and accurate shipping. Thank you

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Acheteur Vérifié
purchased on 18/06/2015
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4 /5
★★★★☆

Attractive selection and prices. Fast delivery and parcels in good condition. Loyalty points accumulated with each order.

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Acheteur Vérifié
purchased on 17/06/2015
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5 /5
★★★★★

Zeer vlug geleverd

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Acheteur Vérifié
purchased on 16/06/2015
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3 /5
★★★☆☆

A slightly mixed review, as I received a bottle of Eliquid that leaked in its packaging, perhaps during transport...

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Acheteur Vérifié
purchased on 13/06/2015
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4 /5
★★★★☆

Delivery was very fast and the products were exactly as ordered. The only problem was the way the vials were packaged. The order of 10 vials was placed in a box in 2 rows of 5. As a result, the envelope was too thick to fit in the letterbox and I had to collect my parcel from the post office. In 2 separate boxes of 5 it would have fit.

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Acheteur Vérifié
purchased on 11/06/2015
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 07/06/2015
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 04/06/2015
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2 /5
★★☆☆☆

Product in stock on the site but not in store.

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Acheteur Vérifié
purchased on 30/05/2015
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4 /5
★★★★☆

Delivery a little long but not abnormal due to public holidays. Product conforms

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Acheteur Vérifié
purchased on 27/05/2015
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2 /5
★★☆☆☆

Error on the address given to the carrier, the parcel was addressed to Chenay instead of Chey, fortunately the letter carriers know us in the small towns.

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Acheteur Vérifié
purchased on 27/05/2015
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4 /5
★★★★☆

Until this last order everything was perfect but my last delivery took 2 weeks
I was sent an item different from the order
but customer service reacted quickly and well to my remarks
I will continue to use smok it because no one is safe from a mistake

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Acheteur Vérifié
purchased on 21/05/2015
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