/10
★★★★★
based on 3533 reviews published
★★★★★
based on 3533 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The leather renovation side is impressive, but the received color is very disappointing. It's a shame that the explanations regarding the choice of dye and the base color of the leather are not clearer.
Anne-cÉline P.
purchased on 23/04/2025
Translated review
Answer from SOFOLK | Renovation-du-cuir.fr
We are sorry to hear that the received color did not meet your expectations. To achieve the most accurate shade possible, we always recommend sending a small sample of at least 1 cm² or a removable element so that we can reproduce the color as closely as possible. If this is not possible, it is preferable to order our SOFOLK color chart or to provide a color reference from a known color chart.
We understand that choosing a color can be delicate, and we strive to provide clear instructions to assist our customers in this process. If you need further assistance in adjusting the color or for any other questions, please do not hesitate to contact us. We are here to help you achieve the best possible result.
Sofol Support
We understand that choosing a color can be delicate, and we strive to provide clear instructions to assist our customers in this process. If you need further assistance in adjusting the color or for any other questions, please do not hesitate to contact us. We are here to help you achieve the best possible result.
Sofol Support
3
/5
★★★☆☆
The renovation product is effective but the color does not match exactly despite careful selection from the color chart.
Jean-pierre B.
purchased on 02/04/2025
Translated review
3
/5
★★★☆☆
Mixed
Claudine B.
purchased on 22/03/2025
Translated review
3
/5
★★★☆☆
0: Everything is correct except that the shade chosen from the color chart, well in the end the one I received is lighter than the seat and the chosen shade is different.
C.
purchased on 19/03/2025
Translated review
Answer from SOFOLK | Renovation-du-cuir.fr
1: Thank you for your feedback. We are sorry that the color provided is not exactly identical to that of your support. Choosing a color from a color chart is a tricky exercise that rarely provides full satisfaction if one wants a perfectly identical color, unfortunately. Next time, try to provide us with a sample, and we will then be able to reproduce a shade that is perfectly compliant!