The store consistently delivers on speed and reliability, with multiple mentions of fast, on-time delivery and items arriving promptly from various locations. The range of products for sleep and breathing aids is noted as broad and practical, with customers finding easy ordering, clear descriptions, and items that work in real use, such as masks that stay in place and improve breathing. Customer service and support are highlighted as responsive and courteous, with helpful communication, efficient processing, and smooth returns or resolutions when needed. Overall, shoppers appreciate value, competitive pricing, well-packaged items, and reliable fulfillment that supports repeated purchases.
I'm sure this woyld suit some people, but im female with a smaller mouth. It just wouldnt fit. The size for the jaw hung right over my back molars and was really impossible to fit my mouth. I spent a lot of money on this as i have loads of problems finding ones small enough to fit a smaller female mouth, but never have. Alas this looked more adjustable, but the starting size was just too big.
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Dean T.
Rating: 1 out of 5
This item hasn't been delivered as yet. It was sent to my wife's work address but she is home ill with Covid. Parcel Force did send a text but whenever we call they put in a call queuing system for endless minutes until we give up, which I guess is their goal. We apparently need a calling card to arrange re-delivery but Parcel Force did not leave one. They have supposedly taken the item back to their depot which is over 20 miles away, they could easily have left it at our local Post Office, but of course if they did this then they wouldn't be able to charge us £5 for the privilege to request a redelivery, which we are unable to do anyway because we have no card.
Please can you help.......................THIS DELIVERY COMPANY IS APPALLING!!
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FRANCIS B.
Rating: 1 out of 5
Their website kept emptying the basket at checkout. Then sent the wrong size. Weren't even willing to pay for return postage. So got a refund and shopped elsewhere.
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Anouk
Rating: 2 out of 5
I received a faulty product and had to go through PayPal to get all of my money back.
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Glenn A.
Rating: 1 out of 5
utterly rujbbish made no difference they just make up a device say it will do something but it does not.... yet they get away with it no refund offered
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Dmytro K.
Rating: 1 out of 5
Don’t work for me at all. Will try another device
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Nigel C.
Rating: 1 out of 5
I have never received my purchase and the retailer was very unhelpful.
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Luke R.
Rating: 1 out of 5
Due to complicated webpage, ordered the wrong size and they will not accept a return nor provide any compensation or offer of goodwill. Waste of money. Would never buy from here again
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Juliet L.
Rating: 1 out of 5
Not received the item.
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Stephen F.
Rating: 1 out of 5
The product purchased was not fit for purpose.
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Francis M.
Rating: 2 out of 5
Try making sure ive actually received my order before asking me to review it
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Donal C.
Rating: 1 out of 5
I still haven’t received delivery of my order !! What is happening ? [email protected]
Response from SomniShop
Dear Mr.Collins
We are very sorry that you have not yet received your order. We kindly ask you to contact our customer service at : [email protected] so that we can quickly clarify your request.
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Duncan G.
Rating: 1 out of 5
I order this on the 26/02/20 and it has yet to arrive. So I would piont to the postal as an area for improvement.
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Michael R.
Rating: 2 out of 5
Very bad product. The pillow is a torture device, meaning you get zero sleep at night. I guess that is one way to resolve snoring...
Response from SomniShop
Dear customer, we regret that our product didn't stop the snoring the way it was intended. Please contact our customer support and we will try to find a solution.
With kind regards,
Team Somnishop
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Richard S.
Rating: 1 out of 5
I have not received the item yet.
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Gillian C.
Rating: 2 out of 5
Still not received my order 10 days after placing it
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Gordon M.
Rating: 1 out of 5
Product did not yet arrive. Why??
Response from SomniShop
Dear customer, we've shipped your order the very next day. Please take into account that we ship from Germany and that a delivery to Australia usually take up to 10 business days. Your order should arrive this week, if not then please contact our customer service.
Team SomniShop
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Francisca R.
Rating: 2 out of 5
It’s been over a week and I’m still waiting for my product to arrive!
Response from SomniShop
Dear customer, we have sended your package on the same day that you've placed the order. Please understand that it take some time to ship overseas. Your order is currently in the USA and in transit.
Team Somnishop
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Carl K.
Rating: 1 out of 5
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vz
Rating: 2 out of 5
"In doing so, the mandibular advancement (extent by which the lower jaw is moved forward) can be calibrated from 0 – 10 mm (infinitely variable calibration)."
No, you can't calibrate the position of your lower jaw. Its a one piece device, your lower jaw can only be aligned inline with your upper front teeth.
Package, order and delivery process was good by the way.
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Olius D.
Rating: 2 out of 5
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RICHARD M.
Rating: 1 out of 5
Response from SomniShop
Dear customer, we feel sorry that your shopping experience has been unsatisfying. Please let us know what went wrong / how we can improve our service.
Our customer service consultants are waiting for you to contact them, so that they can help you. You can contact us by phone: +44 (131) 5070017 during business hours
or write us an email : [email protected]
We will be more then happy to assist you.
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Verified B.
Rating: 2 out of 5
The idea with the snoring backpack is good and also worth a few euros, but the part is absolutely too expensive. Estimated material value 10 �
V
Verified B.
Rating: 1 out of 5
Unfortunately the product is not as described! It does not fulfil its function in any way!
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Verified B.
Rating: 2 out of 5
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Verified B.
Rating: 1 out of 5
V
Verified B.
Rating: 1 out of 5
Still not delivered after ten days. No contact option under the indicated telephone numbers
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