SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
The products are not suitable for nostrils with a deviated septum and it's precisely this that needs to be widened, otherwise the products are soft and you easily forget them at night.
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M
Michel L.
Rating: 1 out of 5
Hello
At this time I still haven't received my order from 19/12/2024 can you imagine my satisfaction? Moreover, no information on the tracking of my DHL order more flashy than effective. Very negative evaluation. I hope for a very soon delivery.
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Vasile G.
Rating: 1 out of 5
The guard was somehow difficult to mould, they don't say if not hot enough, will not mould on your teeth. If too hot, it burns your tongue and gums. After several tries, it moulded better. But this does not relieve from snoring at all, test and confirmed by my partner, with video recording.
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Charlie C.
Rating: 3 out of 5
The shopping experience, from the UK, is poor. Customer service unhelpful, long delivery times. Unexpected taxes. Good product though.
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Aart W.
Rating: 3 out of 5
So far the experience was good. But I think the last order is stuck. Delivery days on the site match ONLY with reality. The package was already in the Netherlands on December 2 and has not yet been delivered. Personal contact with Somni is also increasingly leading to nothing. This was different in the past. I hope the package will be delivered this week. It needs to go with someone to Aruba!
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Michel V.
Rating: 3 out of 5
the quality is no longer up to par,
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Gaëlle G.
Rating: 1 out of 5
still nothing received
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Jean-Claude V.
Rating: 1 out of 5
I have not received my last order !!!!!
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Micha M.
Rating: 1 out of 5
Product not delivered. Little help from customer service. Very poor for a medical product.
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Abdelmadjid S.
Rating: 1 out of 5
I have never received my order until today, the email follow-ups have no response, the service does not speak French, it's a shame I lost more than 75€
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Mathilde B.
Rating: 1 out of 5
I have never received my products or a refund
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Roger P.
Rating: 1 out of 5
The Somnipack, T shirt with inflatable support is not suitable from an Osteopathic point of view. If you are asleep and roll on to the pack the pack is not supportive enough and should be longer. Support needs to be the length of the spine otherwise the muscles are not relaxed when asleep, and will cause headaches and back pain. This has been my experience. On a good point the quality of the material used for the T shirt is very good.
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Régis R.
Rating: 1 out of 5
The product does not work
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A.w. Z.
Rating: 3 out of 5
The delivery of the ordered products takes too long.
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De F.
Rating: 1 out of 5
Product impossible to wear
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John K.
Rating: 3 out of 5
very long delivery time
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Gert-Jan P.
Rating: 1 out of 5
Product not received, no problem-solving ability from customer service.
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V.l.
Rating: 1 out of 5
Anti-snore pillow bought, €95...doesn't work, returned with return form within 30 days. Still haven't received money back after 3 weeks. No responses to 2 emails.
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Thierry P.
Rating: 1 out of 5
Ordering an item for 137.- and then having to pay the postman an amount of 30.70 as customs fees should be clearly mentioned on the site! One does not suspect while on the site that it is not in Switzerland.
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Helen
Rating: 1 out of 5
The product does not work. Neither mouthpieces fit, and so snoring continues. The company would not give money back, even though the product does not work. Disappointed.
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Laura G.
Rating: 1 out of 5
Package never received, marked delivered but never received...
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Gertjan V.
Rating: 1 out of 5
Anti-snore brace ordered, paid, but never received. Nr 070167190J
Ordered almost a month ago, still haven't received anything
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Jonathan L.
Rating: 1 out of 5
I still haven't received my order
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Richard F.
Rating: 1 out of 5
The UK import tax was not paid, so I had to pay over £40.00 to get the goods released to me. Can I have reimbursement for this cost?
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Enoch P.
Rating: 1 out of 5
Wasted my money and time!!!
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Charles
Rating: 1 out of 5
The quality of the pillow being quite mediocre and its price, quite high, I think I can say that I am quite disappointed
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Vincent R.
Rating: 1 out of 5
Impossible to find the contact details or the means to return an item that does not fit
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Ina W.
Rating: 1 out of 5
Cannot share my experience because I still haven't received it
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Blaise P.
Rating: 3 out of 5
Good product and fast delivery. Slight decrease in snoring
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Krista M.
Rating: 3 out of 5
Thought Somnishop was Dutch. So EU. Package was held up at customs in Germany. Had to be cleared. It just kept taking time. So no more Somnishop for me.
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Annick E.
Rating: 3 out of 5
Nothing to say about the quality products but I have a hard time getting used to these t-shirts
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Hm
Rating: 1 out of 5
The product moves the teeth..
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Marie P.
Rating: 1 out of 5
Does not work
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Armando F.
Rating: 1 out of 5
I have a
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Philippe M.
Rating: 1 out of 5
Customs fees not mentioned in the order. The device is more of a gadget than an orthodontic appliance
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Kenneth N.
Rating: 1 out of 5
I have not seen my order. Still not arrived.
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Patrick H.
Rating: 1 out of 5
I get a code from DHL that is not recognized by DHL. What now?
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Tanvir R.
Rating: 1 out of 5
Poor Customer Service.
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