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P
Rating: 3 out of 5
bad product
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Customer reviews of SomniShop
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 3 020 published reviews
Summary of reviews
SomniShop delivers a range of items with fast and reliable shipping, often arriving on time and well packaged, and provides clear, useful product information and user manuals, sometimes including helpful video content. Customers highlight convenient ordering, a wide range of parts for masks, and good service that supports quick processing and efficient communication. Several reviews mention accurate product delivery and dependable quality, with items conforming to descriptions and practical, portable designs for use at home or on the go. Positive experiences also emphasize value, affordable pricing, and the effectiveness of products for their intended needs.
Reviews 2 and 3 stars
Reset filtersV
Rating: 2 out of 5
"In doing so, the mandibular advancement (extent by which the lower jaw is moved forward) can be calibrated from 0 – 10 mm (infinitely variable calibration)." No, you can't calibrate the position of your lower jaw. It's a one piece device, your lower jaw can only be aligned inline with your upper front teeth. Package, order and delivery process was good by the way.
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O
Rating: 2 out of 5
A
Rating: 2 out of 5
Delivery very slow!!!
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Response from SomniShop
Dear Mr. Komans,
At your request, we refunded your purchase amount (including any shipping costs) last week. Please let us know if everything is now resolved.
Best regards,
Ruud Kempers
Somnishop NL
At your request, we refunded your purchase amount (including any shipping costs) last week. Please let us know if everything is now resolved.
Best regards,
Ruud Kempers
Somnishop NL
A
Rating: 3 out of 5
The package was delivered to me by post. I had to pay 20.35Fr for customs clearance and VAT. I think this deserves to be noted
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A
Rating: 3 out of 5
Nothing to complain about regarding the products and delivery. I just had a problem completing my order in the online store. So I removed one star
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A
Rating: 3 out of 5
The order and confirmation took place on 03.04.2018. The goods were only delivered on 10.04.2018. I think that's too late, because it was said that shipping would take place 1 day after the order.
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A
Rating: 2 out of 5
The idea of the anti-snoring backpack is good and costs a few euros, but the product is really too expensive. Estimated value of the material 10 €
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A
Rating: 3 out of 5
The pillow is not suitable for the intended use because it is too wide and allows lying on the back. It should actually prevent this position. Return costs are the customer's responsibility €10.
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A
Rating: 3 out of 5
Again and again problems with delivery. First time, a long wait of about 1 week until delivery. In the next order, after 8 days, I was told that delivery was coming soon (This delivery only arrived today. It was a second delivery (this time with tracking), after another 3 days, the delivery finally arrived
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A
Rating: 3 out of 5
ordinary
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V
Rating: 3 out of 5
The order and confirmation took place on 03.04.2018. The goods were only delivered on 10.04.2018. I think too late, because it was said that the shipment takes place 1 day after order.
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V
Rating: 2 out of 5
The idea with the snoring backpack is good and also worth a few euros, but the part is absolutely too expensive. Estimated material value 10 €
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V
Rating: 3 out of 5
The package was delivered to me by the post office. I had to pay Fr. 20:35 for customs clearance and VAT. I think this should be noted.
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V
Rating: 3 out of 5
The goods and delivery all super - no worries. I just had a problem completing my order in the online store. I have therefore deducted a star.
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V
Rating: 3 out of 5
V
Rating: 2 out of 5
V
Rating: 3 out of 5
Pillow not suitable for the purpose because it is too wide and yet possible to lie on your back. That should prevent the pillow. Return costs should be for the account of the customer
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V
Rating: 3 out of 5
Again and again problems with the delivery. Once long waits about 1 week until the delivery. In the following order after 8 days before delivery requested, would be coming. (This delivery has only arrived today. It was a 2nd delivery (this time with tracking) and see, after another 3 days the delivery was there.
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V
Rating: 3 out of 5
ordinary
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V
Rating: 3 out of 5
V
Rating: 3 out of 5
H
Rating: 3 out of 5
You buy something and upon receipt, it turns out you also need cleaning supplies. Why don't I get any tips with the order?
Searching for cleaning products is difficult.
The site is in Dutch. The products have a German manual. There are no manuals available in Dutch on the site. Too bad.
This makes the product user-unfriendly.
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Searching for cleaning products is difficult.
The site is in Dutch. The products have a German manual. There are no manuals available in Dutch on the site. Too bad.
This makes the product user-unfriendly.
Response from SomniShop
Thank you very much for your feedback, we apologize that you did not receive a Dutch manual. I will send it to you by email.
You can order our cleaning products without shipping costs via the link below:
https://somnishop.nl/product-category/snurkbeugels/snurkbeugel-reinigen/
You can order our cleaning products without shipping costs via the link below:
https://somnishop.nl/product-category/snurkbeugels/snurkbeugel-reinigen/
J
Rating: 2 out of 5
Product does not work at all.
I had ordered an anti-snoring mouthpiece that was supposed to prevent your tongue from falling back while sleeping.
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I had ordered an anti-snoring mouthpiece that was supposed to prevent your tongue from falling back while sleeping.
Response from SomniShop
Dear customer, we are very sorry that our product did not help with your snoring. It may be that a snoring brace is not the right solution for your snoring because the cause of snoring lies elsewhere. Have you taken our snoring test? It provides a good indication of where the cause of snoring lies. If you have any questions, please feel free to contact us.
G
Rating: 3 out of 5
The system seems okay to us, but the distance rods come loose during sleep.
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A
Rating: 3 out of 5
Cushion not suitable for the purpose because too wide and yet a supine position is possible. That should be prevented by the cushion. Return costs must be borne by the customer 10 €
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A
Rating: 3 out of 5
Repeated problems with delivery. Once long wait about 1 week until delivery. In the next order requested delivery after 8 days, would be on the way. (This delivery only arrived today. It was a 2nd delivery (this time with tracking) and look, after another 3 days the delivery was there.
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A
Rating: 3 out of 5
just
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A
Rating: 3 out of 5
The package was delivered to me by the post office. I had to pay Fr. 20.35 for clearance and VAT. I think this should be noted.
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A
Rating: 3 out of 5
The goods and delivery were all super - no worries. I just had a problem completing my order in the online store. Because of that, I deducted one star.
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A
Rating: 3 out of 5
The order and confirmation took place on 03.04.2018. The goods were only delivered on 10.04.2018. I think too late, because it was said that shipping takes place 1 day after ordering.
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A
Rating: 2 out of 5
The idea with the snoring backpack is good and also worth a few euros, but the part is absolutely too expensive. Estimated material value 10 €
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