Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 042 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 531 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

All reviews

C
Christophe V.
Rating: 5 out of 5
following a purchase from 01/10/2021
Not expensive and the video support is really practical
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Jean-Michel P.
Rating: 5 out of 5
following a purchase from 02/10/2021
Fast and efficient!
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S
Stéphane B.
Rating: 3 out of 5
following a purchase from 30/09/2021
Too bad the battery stickers are missing
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F
Fabien A.
Rating: 5 out of 5
following a purchase from 03/10/2021
thank you functional battery, rehearsal done
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L
Lilian L.
Rating: 5 out of 5
following a purchase from 01/10/2021
fast shipping, clear video explanations
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Patrick B.
Rating: 5 out of 5
following a purchase from 03/10/2021
Product not really adapted nevertheless customer service very adapted, a good point nevertheless
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A
Alain M.
Rating: 5 out of 5
following a purchase from 02/10/2021
good seller and very good tutorials
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R
Régis S.
Rating: 3 out of 5
following a purchase from 03/10/2021
Very easy to order and correct price. Customer service response to my email was a bit long: 24 hours Application instructions for the telephone film: not in accordance with the film, so there is a mark in the corner of the film (not good)
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C
Christophe C.
Rating: 1 out of 5
following a purchase from 24/07/2021
I waited 2 months to receive part of my order. The parts were available when I ordered them, and were waiting to be delivered afterwards. More than 3 months later, I am still waiting for the balance. No response to my reminders.
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Stephane B.
Rating: 5 out of 5
following a purchase from 24/09/2021
Perfect
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Sivierou V.
Rating: 5 out of 5
following a purchase from 01/10/2021
Fast and serious good quality everything works impeccable thank you
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E
Eric B.
Rating: 5 out of 5
following a purchase from 29/09/2021
Product conforms to the description, delivery on time. I have ordered from SOSAV several times and have never been disappointed until now.
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C
Callamand B.
Rating: 5 out of 5
following a purchase from 29/09/2021
Fast delivery, product as described!
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Jean-Christophe C.
Rating: 4 out of 5
following a purchase from 21/09/2021
Good product, ideal for repairing your phone. Useful and well presented advice
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Romain N.
Rating: 5 out of 5
following a purchase from 25/09/2021
I was very pleased with the service and the quality of the product.
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R
Roland D.
Rating: 4 out of 5
following a purchase from 01/10/2021
Variety of products at very competitive prices. Fast delivery and efficient follow-up.
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N
Nicolas A.
Rating: 4 out of 5
following a purchase from 31/08/2021
I received the products I ordered. The packaging is suitable. The only drawback is the delivery time of several weeks which is not announced at the time of ordering
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Yann N.
Rating: 5 out of 5
following a purchase from 01/10/2021
Top-notch after-sales service
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A
Alain V.
Rating: 5 out of 5
following a purchase from 12/09/2021
Very good site
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F
Franck G.
Rating: 5 out of 5
following a purchase from 20/09/2021
Listening to their customers
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A
Arnaud Z.
Rating: 4 out of 5
following a purchase from 17/08/2021
Too bad I can't put 5 stars because of a delivery made in 8 weeks instead of one (restocking)
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H
Hervé B.
Rating: 5 out of 5
following a purchase from 30/09/2021
Perfect
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G
Gilbert F.
Rating: 5 out of 5
following a purchase from 26/08/2021
perfectly
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A
Adrien F.
Rating: 4 out of 5
following a purchase from 22/09/2021
Despite a small hitch on the order time, I was able to repair my Iphone XR perfectly thanks to the screen repair kit and the tutorial. See with time if the quality of the screen remains unchanged
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J
Jacqueline B.
Rating: 5 out of 5
following a purchase from 26/09/2021
Perfect! Fast and timely delivery. The packaging is very satisfactory.
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Thomas R.
Rating: 4 out of 5
following a purchase from 04/07/2021
The product is conform but the wait for delivery is endless...
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A
Andre E.
Rating: 4 out of 5
following a purchase from 13/09/2021
no comment
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A
Ali L.
Rating: 5 out of 5
following a purchase from 29/09/2021
Very good and serious site
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A
Anaïs P.
Rating: 5 out of 5
following a purchase from 30/09/2021
Very good, order received quickly
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Sylvie T.
Rating: 5 out of 5
following a purchase from 30/09/2021
Perfect
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R
Raphael L.
Rating: 5 out of 5
following a purchase from 04/08/2021
Perfect, product conforms, well packaged and fast delivery
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B
Boris C.
Rating: 4 out of 5
following a purchase from 28/09/2021
The order was delivered very quickly. The package is really well protected. The part has some wear and tear but it doesn't prevent it from working. The reference is identical between the site and the part. Very satisfied with my purchase. I recommend this seller.
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S
Serge B.
Rating: 5 out of 5
following a purchase from 24/09/2021
👍👍
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J
John-Henry M.
Rating: 3 out of 5
Very good after-sales service... Fortunately, there were many delays due to supply difficulties...
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Response from SOSAV
Salve,

Grazie per il vostro feedback.

Siamo sinceramente dispiaciuti per il ritardo nella consegna del suo ordine, che era totalmente fuori dal suo controllo.

Saremo felici di ascoltarvi se avete delle domande, quindi non esitate a scriverci.

Buona giornata.

Cordiali saluti,
Il team di SOSav.fr
N
Nadine B.
Rating: 4 out of 5
following a purchase from 03/09/2021
The product corresponds to my request.
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F
Francois G.
Rating: 5 out of 5
following a purchase from 25/09/2021
Fast and efficient. And when you have a problem, there is no more with SOSAV. Products and tutorials really perfect. I recommend it for do-it-yourselfers...
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F
Florent F.
Rating: 4 out of 5
following a purchase from 15/09/2021
Superb as site lacks a little precision on the article thank you very much my I recommend sosav
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J
Jean A.
Rating: 5 out of 5
following a purchase from 28/09/2021
Very fast and very professional, I recommend!
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C
Cedric R.
Rating: 4 out of 5
following a purchase from 28/09/2021
Compliant order.
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E
Emmanuelle F.
Rating: 5 out of 5
following a purchase from 29/09/2021
Ordered as expected. Fast delivery
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