Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

P
Patrick P.
Rating: 5 out of 5
following a purchase from 20/05/2021
Delivery received quickly, conforms to my request
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Stéphane N.
Rating: 4 out of 5
following a purchase from 15/04/2021
Article available after more than a month but SoSAV kept me informed and quality article.
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Mathieu D.
Rating: 5 out of 5
following a purchase from 22/05/2021
Quality products and valuable explanations
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Sabrina S.
Rating: 5 out of 5
following a purchase from 27/05/2021
Perfect fast delivery
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Sebastien N.
Rating: 5 out of 5
following a purchase from 11/05/2021
Very happy with this site because I was able to repair my phone for a very reasonable price and within the time frame defined when I ordered. Very satisfied
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ALAIN L.
Rating: 5 out of 5
following a purchase from 19/05/2021
Fast shipping, well packaged
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thierry F.
Rating: 5 out of 5
following a purchase from 10/05/2021
Very good super professionals
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Alexandre D.
Rating: 5 out of 5
following a purchase from 27/05/2021
Very good, as described, I was able to repair my PS4
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Pascal B.
Rating: 5 out of 5
following a purchase from 27/05/2021
Very happy. product conforms to my expectations
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Karine R.
Rating: 5 out of 5
following a purchase from 27/05/2021
product as described, fast delivery
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Mélissa P.
Rating: 4 out of 5
following a purchase from 27/05/2021
The only problem was the delivery, I found the envelope already opened and closed.
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Danielson D.
Rating: 5 out of 5
following a purchase from 27/05/2021
The products are great and with the videos to explain it is very easy to do
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Nicolas D.
Rating: 5 out of 5
following a purchase from 28/05/2021
professional and responsive i recommend
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yousri B.
Rating: 5 out of 5
following a purchase from 26/05/2021
Fast delivery, product in good shape, perfect tuto, my switch is working again so great service !!!!
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Georges Q.
Rating: 5 out of 5
following a purchase from 27/05/2021
Very fast serious packaging very neat I love buying from this site
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Sébastien L.
Rating: 5 out of 5
following a purchase from 27/05/2021
Fast delivery, Tutorials for efficient hardware installation
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P
pierre T.
Rating: 5 out of 5
following a purchase from 26/05/2021
very well
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Jean Christophe B.
Rating: 4 out of 5
following a purchase from 13/05/2021
A little delay
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F
Franck M.
Rating: 5 out of 5
following a purchase from 26/05/2021
Great service and fast. just about the tool pouch that came apart when I opened the package.
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Thierry S.
Rating: 5 out of 5
following a purchase from 23/05/2021
The product I ordered was the one I received and quickly. For my first order at SOSAV, I am very satisfied.
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Garry M.
Rating: 5 out of 5
following a purchase from 26/05/2021
The material was received in accordance with the instructions and was sent quickly and carefully.
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Julien M.
Rating: 5 out of 5
following a purchase from 16/05/2021
Compliant
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Cristel C.
Rating: 5 out of 5
following a purchase from 22/05/2021
Very good
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BENOIT P.
Rating: 4 out of 5
following a purchase from 25/05/2021
Pro Team
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jean-michel P.
Rating: 4 out of 5
following a purchase from 13/05/2021
Great service. I do not put 5 stars for a simple reason, it is that I did not have the discount of 10% announced for a 1st purchase in spite of my relance by email ... there was necessarily a failure on my side! Otherwise the material received is in line with expectations, thank you
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Pascal S.
Rating: 4 out of 5
following a purchase from 27/03/2021
Efficient and responsive to customer requests. Bravo and thank you
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Denis J.
Rating: 5 out of 5
following a purchase from 26/05/2021
product conforms to my order and excellent Sav
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Lydia M.
Rating: 5 out of 5
following a purchase from 01/05/2021
Three good
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alex D.
Rating: 5 out of 5
following a purchase from 03/05/2021
Recommend defective parts replaced in 3 days
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Maxime B.
Rating: 5 out of 5
following a purchase from 25/05/2021
Cheap and functional
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Eric C.
Rating: 5 out of 5
following a purchase from 25/05/2021
Effective
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P
Pablo P.
Rating: 2 out of 5
Hello, I changed the battery of my honor 5x because after 3 years it does not hold the load at all. The result is no change, same autonomy or a little less. I'm a bit disappointed but I have to say that it may also be a software problem, since I switched to Android 10.
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Response from SOSAV
Ciao Pablo,

Grazie per la vostra opinione!

Infatti, è possibile che il nuovo sistema operativo pompi troppa energia e che la nostra batteria non cambi nulla...

Su uno smartphone Android, è abbastanza facile conoscere lo stato di salute della batteria poiché si trova in un menu nascosto accessibile tramite il codice segreto *#*#4636#*#* da inserire direttamente nel dialer dell'applicazione Phone. Vedrete quindi varie informazioni criptate.

Se accanto alla vostra batteria è indicato il valore 100, significa che tutto va bene. Se invece è indicato il valore 70 o 50, significa che la batteria ha già iniziato a perdere parte della sua capacità. Il vostro telefono vi dirà quindi direttamente se le condizioni della batteria sono buone.

Il nostro team è sempre disponibile se hai delle domande, quindi non esitare a scriverci.

Non vediamo l'ora di avere tue notizie,
Il team di SOSav.com
J
Janick M.
Rating: 5 out of 5
following a purchase from 21/05/2021
Order delivered quickly and according to my request
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Frank A.
Rating: 5 out of 5
following a purchase from 24/05/2021
A little long for the return of the soap but well received.
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Jérôme S.
Rating: 2 out of 5
Partial order informed 1 month after ...
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Response from SOSAV
Ciao Jérôme,

Grazie per la vostra risposta.

Siete informati in tempo reale dello stato del vostro ordine sulla vostra area clienti online.

In questo caso, indicava che il tuo ordine era ancora "In attesa della fornitura completa dell'ordine", e finché non è stato registrato nessun aggiornamento sul tuo ordine, il nostro team non ti ha contattato in quanto non ti avremmo dato altre informazioni oltre a quelle già visibili sulla tua area clienti.

Inoltre, ci possono essere circostanze impreviste e imponderabili in termini di scadenze dei fornitori che non controlliamo, soprattutto in questo periodo particolare, e ci dispiace per l'impatto che questo ritardo può aver causato da parte vostra.

Il nostro team rimane a vostra disposizione per qualsiasi altra informazione, non esitate.

Cordiali saluti
Il team di SOSav.fr
Y
yann O.
Rating: 4 out of 5
following a purchase from 22/05/2021
Quick
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ludovic J.
Rating: 4 out of 5
following a purchase from 22/05/2021
Perfect! the price of the shipments is too expensive but otherwise, nothing to say about the quality of the parts
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Stevie V.
Rating: 5 out of 5
following a purchase from 23/05/2021
I was able to repair the charging connector on my phone thanks to the very well done video tutorials!
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F
florent M.
Rating: 5 out of 5
following a purchase from 23/05/2021
Material received, as expected
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GASTON L.
Rating: 5 out of 5
following a purchase from 22/05/2021
fast delivery and conforms, remains to see the installation
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