Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

K
Kezvah A.
Rating: 5 out of 5
Fast delivery
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nidal K.
Rating: 5 out of 5
Product received quickly.
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J
jean R.
Rating: 5 out of 5
very fast delivery and smoothness of the site I recommend
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Pascal P.
Rating: 5 out of 5
Nice site, clear information, and well done tutorials.
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Nicolas G.
Rating: 5 out of 5
Super fast and great service. Thanks
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C
Claude M.
Rating: 4 out of 5
Thank you.
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M
Morlhan S.
Rating: 3 out of 5
I am very pleased with the service and the quality of the product.
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Lionel S.
Rating: 5 out of 5
Very good site a lot of product perfect tutorials
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C
christophe V.
Rating: 4 out of 5
....
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cyril T.
Rating: 5 out of 5
Between the order and the reception the service is impeccable I really recommend the site
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M
Matatini A.
Rating: 4 out of 5
Products as expected. Satisfactory packaging and good value for money.
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J
Jacques M.
Rating: 5 out of 5
Fast and professional. Everything arrived on time. Thank you.
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Nicolas D.
Rating: 5 out of 5
Everything went well from order to delivery
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A
Andjiza S.
Rating: 5 out of 5
All right!
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Staecey D.
Rating: 5 out of 5
Top super fast loulou happy I managed to change his battery thanks to the video and accessories .
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C
Carles C.
Rating: 5 out of 5
The website is well organized, with tutorials to make the replacement parts itself, and fast shipping. For me very recommendable.
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Jean-Marc G.
Rating: 5 out of 5
SOSAV, always so serious. I have ordered from this shop several times now; perfect.
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Patrice T.
Rating: 5 out of 5
perfect, fast delivery and video tutorial!
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V
Vincent D.
Rating: 5 out of 5
Good product!
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Jean paul R.
Rating: 5 out of 5
Hello. Very good work, serious, clear and precise, as well as fast, a good solution to counter the waste of material in breakdown. Thank you for everything.
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C
corine M.
Rating: 5 out of 5
Bon site
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Jean-Claude M.
Rating: 5 out of 5
Very satisfied. Perfectly adapted kit. Very well done installation videos. Great job!
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Jacques P.
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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M
Michel R.
Rating: 5 out of 5
Fast service, well packaged product.
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M
mickael L.
Rating: 5 out of 5
fast delivery very satisfied
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Sergio S.
Rating: 5 out of 5
5stars
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Sébastien M.
Rating: 4 out of 5
Satisfied, material arrived quickly. The only downside is that the same item bought 2-3 years ago is now 10chf more expensive
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Richard L.
Rating: 5 out of 5
low, very good
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julien F.
Rating: 5 out of 5
very good product nothing to say fast delivery very satisfied
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Yann V.
Rating: 4 out of 5
QFast delivery of compliant products
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R
Renaud C.
Rating: 4 out of 5
The kit is very good, the video too. However, I didn't have the little metal spatula in the kit that allows you to lift the screen, so I had to manage without it and I lost some time.
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F
Fabien Q.
Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service.
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F
Fernand B.
Rating: 2 out of 5
Reference error and no refund. Only a credit note!
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Response from SOSAV
Hello Fernand, Thank you for your comment. Indeed, as a professional and as you were informed when you registered, we spontaneously offer commercial credits to professionals to facilitate their order placement, but this is not the only existing solution of course. Our team has already contacted you about this by e-mail, do not hesitate to read it and to come back to us for any further information. Have a nice day. Sincerely, The SOSav.fr Team
P
PHILIPPE B.
Rating: 5 out of 5
very well
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Nicolas S.
Rating: 5 out of 5
Fast and accurate delivery.
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Bernard D.
Rating: 5 out of 5
The screen was received quickly, the laptop was repaired thanks to the tutorial, in short, perfect service.
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M
Magdeleine C.
Rating: 5 out of 5
Order arrived quickly and in very good condition
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Karine L.
Rating: 5 out of 5
Conforms to my order and works very well
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M
marc R.
Rating: 5 out of 5
Great site, with excellent tutorials too, thanks!
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M
Michel L.
Rating: 3 out of 5
The plastic pouch as well as the tools were dirty, full of particles, there was also a broken piece of plastic, I had to clean everything before I could use them, as if the kit was not new. The black plastic spatula is too soft, it gets damaged easily. The suction cup is too large to unbolt a really cracked screen in several places, I had to use a smaller suction cup I had at home. I only found videos for the replacement of the complete kit. Since I only ordered the screen alone, I had to figure out how to transfer the metal chassis, FaceTime camera, internal speaker as well as the proximity sensor. During the final stage of fitting the screen, it got damaged at the bottom right, black spot and internal crack, maybe it was slightly too big.
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Response from SOSAV
Hello Michel, Thank you for your feedback and we are sorry to hear about this information. However, it seems that you have not yet contacted our team about this matter. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected] and to send us some pictures: our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team