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D
Rating: 5 out of 5
Great, thank you!
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 119 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery experiences, with many mentions of ultra-fast or very fast shipping, on-time arrivals, and well-packaged orders. Customers praise product quality and fit, noting that parts such as screens, batteries, back covers, and internal components match descriptions and work correctly after installation. The shopping experience is supported by clear explanations and troubleshooting tutorials, helpful customer service, and reasonable or competitive prices for original or compliant parts. Overall, SOSAV is described as serious, professional, and easy to use, with customers repeatedly recommending the site.
All reviews
G
Rating: 5 out of 5
Speed in the execution of the order and its receipt.
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P
Rating: 5 out of 5
Everything was ok
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C
Rating: 5 out of 5
Easy enough at the registration level. Thank you
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J
Rating: 5 out of 5
Fast delivery, item meets my expectations.
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A
Rating: 5 out of 5
Spare parts for Galaxy A50 still available in 2025 and of quality, well packaged, fast delivery (3 days)
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J
Rating: 5 out of 5
Serious and fast service
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S
Rating: 1 out of 5
Delivered a battery without its fixings and without the sealing gasket is not very commercial.
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B
Rating: 5 out of 5
Order was perfect, and fast for me I have nothing to complain about this site
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F
Rating: 5 out of 5
works
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F
Rating: 5 out of 5
Compliant and delivered quickly
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R
Rating: 1 out of 5
my order did not arrive complete, and despite my two attempts to contact by email and through the form, no one has gotten back to me, nor offered a delivery of the missing parts
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P
Rating: 5 out of 5
I received the package very quickly. Great ease in changing the glass thanks to the advice and video from sosav. Thank you
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M
Rating: 5 out of 5
Everything is perfect: the speed of order processing, the compliant customs declaration. Not to mention the repair guides and the easy navigation on your site to find the desired items without difficulty and without wasting time. Bravo and thank you!
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C
Rating: 5 out of 5
Always on top... I remain loyal to sosav.. thank you
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K
Rating: 1 out of 5
I do not recommend it, the battery does not even last 3 hours of use
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Response from SOSAV
Hello Kevin,
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We strive to provide quality products and would be happy to help you resolve this issue. Please do not hesitate to contact our customer service for appropriate support.
Best regards,
The SOSAV team
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We strive to provide quality products and would be happy to help you resolve this issue. Please do not hesitate to contact our customer service for appropriate support.
Best regards,
The SOSAV team
L
Rating: 5 out of 5
Everything works again. Thank you.
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G
Rating: 5 out of 5
Very good for Samsung
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J
Rating: 5 out of 5
Received very quickly. Irreproachable quality.
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A
Rating: 5 out of 5
Top and fast
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C
Rating: 5 out of 5
Very good quick reaction after a delivery problem. Thank you.
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V
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Battery replaced the day before yesterday. My phone lasts longer. I am satisfied.
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J
Rating: 4 out of 5
Good
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C
Rating: 5 out of 5
I have ordered several times (iPhone 11 and 13 screens, iPhone 13 charging connectors) and have never been disappointed. I recommend.
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L
Rating: 5 out of 5
Fast shipping of the parts, I was able to repair my smartphone without issues with the help of the tutorial videos. Perfect for me.
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L
Rating: 5 out of 5
A customer of Sosav for several years, never disappointed, always responsive, flexible, helps with perfect repairs, I love it!!!
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J
Rating: 5 out of 5
Order of a refurbished smartphone screen, it works perfectly, the shipping was fast. The site offers a very simple assembly video.
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D
Rating: 1 out of 5
Package not received
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Response from SOSAV
Hello David,
Thank you for taking the time to share your feedback. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The SOSAV team
Thank you for taking the time to share your feedback. We are sorry to hear that you have not received your package. We invite you to contact us directly so that we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
The SOSAV team
O
Rating: 5 out of 5
The carrier is delayed... Otherwise, the shipment is well taken care of.
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M
Rating: 5 out of 5
I bought a refurbished screen and after a few months it stopped working after their receipt and testing. I requested a credit on their site to order an official Samsung one and this time I will keep the box carefully just in case. In any case, clear, quick, and efficient with fairly quick email responses.
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J
Rating: 5 out of 5
Impeccable iPhone 12 battery well recognized in the settings works well and holds charge well thank you
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P
Rating: 5 out of 5
nickel
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M
Rating: 2 out of 5
If there is a refund or exchange, I will put more... to be seen
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Response from SOSAV
Hello Michaëla,
Thank you for your feedback. We understand your concern regarding the refund or exchange. We are at your disposal to assist you and find a satisfactory solution. Do not hesitate to contact us.
Best regards,
The SOSAV team.
Thank you for your feedback. We understand your concern regarding the refund or exchange. We are at your disposal to assist you and find a satisfactory solution. Do not hesitate to contact us.
Best regards,
The SOSAV team.
J
Rating: 5 out of 5
Product arrived well packaged Easy assembly thanks to the YouTube video
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B
Rating: 4 out of 5
The parts (charging port, sealing gasket, and rear glass for iPhone 14) arrived quickly and well packaged. I only regret that the sealing gasket compatible with iPhone 14/16 is not super fitted for an iPhone 14 and will at least serve as glue for the rear glass. I recommend.
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B
Rating: 4 out of 5
Hello, it would be nice if the color of the screwdrivers matched the photos and video. Best regards.
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