Reviews SOSAV

The product was sent in error and was sent back immediately as a tracked letter, although I had paid chronopost for next day delivery.

The site is great, it's well done, but to be top notch the merchandise has to be as well.

Not satisfied with the product ordered.

Order not validated but PayPal payment made. No productivity from the site to solve the problem. No gesture to apologize for this problem. I will certainly not use this site again for my next order of spare parts.

Good reactivitée of the SAV following a battery delivered with a rate of 18% of wear.

Poor quality purchased products

I'm not sure if I'm going to be able to get a new one, but I'm sure I'll be able to get a new one, and I'm sure I'll be able to get a new one. I've sent an email to contact sosav who answered that they were going to call me the same day, yesterday, and I'm still waiting. Sincerely ROBERT Benoit

Correct delivery time

Too much waiting not clear enough when buying customer taken hostage by the factory! more transparency!

Good site to buy smartphone parts.

Delay in delivery not informed on this order... I knew that the product was in the process of being reordered, but no news afterwards about the longer than expected delivery time. if I hadn't contacted the sales department myself, I wouldn't have had any follow-up.

Delivered on time

The products offered seem to be of average quality. The battery I bought works well but discharges quickly...

The site is well done and the guides are great

The delivery time was not as advertised on the website, but this was due to a one-off event. I received half of my order because the material reserves were obviously not properly managed. The customer service made me some proposals claiming to be able to send my package "in priority" in the day, instead it was shipped the next day (it was a phone battery, I had ordered for 3 weeks to anticipate the blow, and finally my used battery has finally failed, which has annoyed me for work).

The spatula in the repair kit arrived broken despite proper packaging.

Lots of parts available but often problems in delivery and also lack of suggestions on what additional parts to buy to make a complete repair

Trusted site

Very good site except the delivery time is too long

The package went to the relay point and back to Sosav: a mystery. And I had to be threatening to get a 100% refund. I placed an order again, we'll see.

A purchase, a disappointment... Not possible to judge.

The parts are expensive (but arrive quickly all the same) and are of poor quality. My basket stayed on the site for a week, sometimes the delivery is free, sometimes not. The delivery, let's talk about it: you have to count much more than what is indicated for a home delivery! I've never seen that! However, the parts arrive in a parcel, they are very well packed and protected with an antistatic packaging.

The site is not bad... but I will not return. I think I would have found much cheaper elsewhere. I'm not sure I'd recommend it to anyone. I'd rather go to Amazon for the same thing. I prefer to go to Amazon for the same thing...

The order arrived quickly and the tool kit was very helpful. However I had many problems after the repair (following the sosav repair guide). Knowing that I had already repaired the screens of 3 other people's laptops before and it went very well. So I decided to buy a new laptop.

The tactile beug

Rear panel that comes off

Very good responsiveness from the customer service side. Despite the fact that I had to wait 1 month after placing the order to receive the part. ( PS : Nice to put carambars to apologize )

I am very satisfied, especially for the tuto that allowed me to repair myself my jack (xperia Z3 compact) however, this tuto also made me break one of my parts. I'm not sure if it's a good idea to use a phone that has a vibrator, but I'm not sure if it's a good idea to use a vibrator that has a vibrator. It's not too expensive so I'll fix it when I have time, but I'm still a little disappointed. Thank you for these tutorials!

Thank you for being here

I received the screen to repair my phone, but it doesn't work. So I contacted customer service and they asked me to send them a picture of both sides of the screen. I am now looking for someone who can take these pictures for me, because the only camera I had was my cell phone, which is not working anymore...

Bon site

Very responsive contact, but very long delivery time

Thank you for the great service.

The site itself is very well done. Easy to order. I have nothing to say about the product itself, but before you buy, make sure the video explanation is there. The change of the camera glass is in itself very simple. The PROBLEM is that there was no video and I got bogged down taking everything apart and in the process, I messed up my screen. RESULT: I have to change my 250 screen. SNIFF SNIFF!!!!

The quality of the screen is not the best ... but for the price it's still 2 times cheaper than Apple...

Positive: the repair manual to replace the battery negative: false advertising: the photo on the website does not correspond to the product received

Fast and careful shipping. Quality parts. However, a small downside to the standard kit that are sold, for my part the screwdrivers were absolutely not adapted to my phone, no mention on this point, the kit is sold with the screen as the solution to repair your phone yourself, which I could not do.

Either I'm really unlucky, or... Ordered touchscreen, rear window, center panel, and some accessories. Faulty touchscreen, faulty central tablecloth. A hundred euros lost.

Average, your tuto to change the battery and screen are poorly done.1 video is essential

The site is well done with well done tutorials.it's in the shipping that it was not. Sending a generic battery instead of an original...